New York DOL Website Down - Can't Certify Unemployment Benefits Before Deadline
The unemployment website at applications.labor.ny.gov isn't loading at all today. Getting server errors and can't even get to the login page. Safari is showing "Safari can't open the page because it couldn't connect to the server." I've been trying all morning with different browsers but keep getting the same error. I need to certify my benefits this week and the deadline is approaching. Anyone else having this issue with the New York Department of Labor website or know what's going on? Is there any scheduled maintenance that wasn't announced? I've tried clearing my cache, using incognito mode, and even my phone's data connection but nothing is working.
19 comments
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Aaron Boston
same here 😤 tried chrome, safari, and even edge. nothing works. system must be down again
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Sophia Carter
•its working now for me. try clearing your cache and cookies first
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Aaron Boston
•still nothing on my end. getting real tired of these constant outages tbh 🤮
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Chloe Zhang
I found a way to actually talk to someone about this. Used claimyr.com to get through to an agent. Costs $20 but beats dealing with the website issues. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE
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Brandon Parker
•sounds sketchy. does it actually work?
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Chloe Zhang
•yeah its legit. they just stay on hold for you and call when someone picks up. saved me hours of frustration
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Adriana Cohn
•$20 seems steep just to make a phone call 🤔
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Chloe Zhang
•trust me its worth it. better than trying to call 100 times yourself or dealing with this broken website
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Jace Caspullo
protip: try logging in super early like 6am or late at night. less traffic on the site then
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Melody Miles
This has been happening alot lately. The ny unemployment system is totally overwhelmed. Their servers cant handle the traffic. Welcome to 1995 technology lol
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Nathaniel Mikhaylov
•fr fr their tech is straight garbage 🤡
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Eva St. Cyr
Here's what you can try: 1. Clear browser cache and cookies 2. Try incognito mode 3. Check if your internet is stable 4. Try a different device 5. If nothing works, you'll need to call them The phone lines are always jammed but claimyr.com can help get through. They'll wait on hold and call you when an agent picks up. Costs money but worth it when the website is down like this. Also follow their Twitter for system updates - they usually post when there are widespread issues.
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Kristian Bishop
•saving this comment for later, super helpful 💯
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Kaitlyn Otto
watching paint dry is more fun than trying to use the ny unemployment website rn 😩
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Axel Far
•LMAOOO facts
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Jibriel Kohn
Just wanted to update everyone - the site is working for me now! Was able to log in and certify my weekly claim about 10 minutes ago. Seems like they fixed whatever server issues they were having. For anyone still having trouble, I'd recommend trying again now. If you're still getting errors, definitely try Eva's suggestions above - clearing cache and using incognito mode helped me earlier when it was partially working.
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Santiago Diaz
•Thanks for the update! Just tried and it's working for me too. Finally got through and submitted my certification. Such a relief - was starting to panic about missing the deadline. Hopefully it stays stable for everyone else who still needs to certify 🙏
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Andrew Pinnock
Just tried again after seeing these updates and it's working for me too! Was getting the same server connection errors all morning but just successfully logged in and certified. Thanks everyone for sharing the workarounds - definitely going to bookmark Eva's tips for next time this happens. The NY DOL really needs to invest in better infrastructure, these outages are way too frequent 😤
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Chloe Taylor
•Same here! Just got through after trying all morning. Really appreciate everyone sharing updates - was getting super stressed about the deadline. @Eva St. Cyr your troubleshooting tips were clutch! Definitely agree they need better servers, this happens way too often 😮💨
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