NYDOL back pay: How long does unemployment take to answer? Been calling all day!

Ugh, I feel your pain. I've been trying to reach them for weeks about my back pay too. It's like they're purposely making it impossible to get through. 🤬 I've heard some people say it can take hours, but I've never even gotten that far. Good luck!

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Here's what I've learned from my experience with NYDOL: • Persistence is key. Keep calling, even if it feels hopeless. • Have all your documents ready before you call. They'll ask for your SSN, claim ID, and details about your back pay. • Be polite but firm with the agent. They're dealing with a lot of frustrated people. • If you can't get through by phone, try reaching out on social media. Sometimes they respond there. • Consider contacting your local representative. They might be able to help push your case. Hope this helps! Hang in there, OP. 💪

lol good luck. i gave up after 2 months of trying. the whole system is a joke 🤡

Has anyone tried faxing their documents? I heard that sometimes gets a faster response.

I finally got through last week after trying for a month. Here's what worked for me: 1. Call exactly at 8:00 AM when they open 2. If you get a busy signal, hang up and immediately redial 3. Repeat step 2 until you get into the queue 4. Once in the queue, DO NOT HANG UP no matter how long it takes It took me 3 hours of waiting, but I finally got my back pay sorted. Don't give up!