NY unemployment increased my maximum amount payable - what does this mean?
I just checked my NY unemployment account and noticed they added about $1,800 to my maximum amount payable. Has this happened to anyone else? Does this mean I can claim benefits for longer, or is this some kind of system error? I'm currently in my 15th week of benefits and was getting worried about running out soon. Didn't receive any notification about this change - just noticed it when I logged in today.
17 comments
Javier Mendoza
This is actually good news! When they increase your maximum amount payable, it typically means one of three things: 1. There was an adjustment to your base period wages (maybe they received additional wage information from an employer) 2. There's been a benefits extension implemented in NY for 2025 3. You qualified for an increase based on additional eligibility factors I'd recommend certifying as usual. The extra money means you can collect benefits for additional weeks beyond what was initially calculated. This happened to me back in January - my maximum went up by about $2,200 without any notification. It simply meant I could collect for about 6 more weeks.
0 coins
Natasha Kuznetsova
•Thank you! That's a relief. I was worried they made a mistake and would take it back later. So this means I just keep certifying weekly like normal until I reach the new maximum?
0 coins
Emma Thompson
it could b a mistake tho. happened 2 my cousin last month. they added money then took it back 3 weeks later sayin it was a 'system error' and he had to pay some back. might wanna call and double check
0 coins
Natasha Kuznetsova
•Oh no, that's exactly what I'm worried about! Did your cousin have to repay everything or just the extra amount they added?
0 coins
Malik Davis
It's most likely due to the new Quarter Change Recalculation that NYSDOL implemented in 2025. When you hit your 13th week, they automatically review your claim to see if including your most recent work quarters would result in a higher benefit rate. If so, they adjust your maximum amount payable upward. This is a positive development and completely legitimate. You don't need to do anything differently - just continue certifying weekly. The system will automatically use your new total until you either find work or exhaust the benefits. I recommend taking a screenshot of the new amount showing in your account just for your own records.
0 coins
Isabella Santos
•Is this really a thing? I've been on unemployment for 16 weeks and they didn't increase mine at all. Maybe I should call and ask about it? My benefit rate is pretty low compared to what I was making.
0 coins
StarStrider
BEWARE everyone! This happened to me in February, they added $2,340 to my account and then THREE WEEKS LATER sent me a notice saying it was an ERROR and I had to PAY BACK the extra $780 I had already collected!!! The system is completely BROKEN and they don't care at all how it affects real people. I've been trying to reach someone for weeks to appeal this but can't get through on the phones!!!!
0 coins
Ravi Gupta
•That sounds incredibly frustrating! I've had similar experiences trying to reach NYSDOL by phone - practically impossible these days. I finally gave up and tried Claimyr (claimyr.com) which got me through to an agent in about 20 minutes. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE For your specific issue, you should definitely appeal that overpayment determination if you collected based on what their system showed. It's their error, not yours, and there are protections against this kind of situation. When I finally got through to an agent, they helped me file the proper appeal paperwork.
0 coins
Freya Pedersen
This could also be related to your BYE (Benefit Year End) date approaching. When you get close to the end of your benefit year, sometimes the system does recalculations. My husband just had the same thing happen about 3 weeks ago - they added almost $2k to his maximum amount without sending any notice. He called (had to try for days to get through) and they confirmed it was legit.
0 coins
Natasha Kuznetsova
I really appreciate everyone's responses! I'm going to take a screenshot of the new amount just to be safe, and will continue certifying as normal. I'll update here if I get any official explanation or if anything changes. Fingers crossed it's legitimate and not a system error they'll try to reclaim later.
0 coins
Malik Davis
•That's a smart approach. One more thing - check if your weekly benefit amount (WBA) also changed or just the maximum payable. If your WBA increased too, that's a clear sign they recalculated based on additional wage information. If only the maximum increased, it's more likely to be an extension or adjustment to your claim duration. Either way, documenting everything is always a good idea when dealing with unemployment systems.
0 coins
Emma Thompson
anybody notice they dont send emails anymore about ANYTHING? like even important stuff? my friend missed her phone interview cuz they never emailed her, just put a message in the portal which she didnt check for 2 days. they denied her claim for that!
0 coins
Javier Mendoza
•This is absolutely true. Since the 2024 system update, they've stopped sending most email notifications. Now everything is just posted to your online account message center. You're supposed to check it daily, which is ridiculous. I recommend setting a daily calendar reminder to log in and check for new messages.
0 coins
Isabella Santos
This just happened to me too!!!! Logged in yesterday and saw +$2,200 added to my maximum! I was so confused but wasn't gonna complain lol. Now I'm worried after reading these comments that they might take it back. Unemployment is so stressful!
0 coins
Natasha Kuznetsova
Update: I FINALLY got through to someone at NYSDOL! The increase is legitimate in my case. The agent explained they received additional wage information from my previous employer and recalculated my benefit amount. She said this sometimes happens when employers are late reporting quarterly wages. She also confirmed I don't need to do anything different - just keep certifying weekly until I either find work or reach the new maximum amount. What a relief!
0 coins
Ravi Gupta
•This is great news! Glad you were able to get confirmation. How many times did you have to call before getting through to someone? It took me 47 attempts over 3 days before I discovered the Claimyr service.
0 coins
Natasha Kuznetsova
•I called about 20 times over two days before giving up. Then I tried right when they opened this morning and got through after only a 35-minute wait. Pure luck I guess!
0 coins