NY unemployment certification went through but now says 'File New Claim' and hearing required?

Same thing happened to me. The system is completely broken. I certified for 3 weeks in a row, then suddenly got the "File a New Claim" message. Called like 50 times and got different answers every single time. One person said my claim expired, another said there was a flag on my account, third person said I needed to verify identity. Complete disaster.

After fighting with ny unemployment for weeks trying to get someone on the phone, I finally used this service called Claimyr (claimyr.com) that got me a callback with an actual agent. Honestly it was the best money I've ever spent to finally get my benefits paid quickly. They stay on hold so you don't have to and then call you when they get someone. Check out this video that explains how it works: https://youtu.be/Rdqa1gKtxuE

The "File a New Claim" message usually means your benefit year ended or theres some kind of issue with your current claim. When was your original claim filed? Most claims are good for exactly 1 year from filing date.

I had to do a hearing. It wasn't as scary as it sounds. Basically they just need to verify some information about your case that triggered a flag in there system. Mine was because my employer contested my unemployment eligiblity. The hearing was over the phone and took about 30 min with a judge and my former employer on the line.

If the website is showing "File a New Claim" but also saying you certified, that sounds like a glitch in there system. Try logging out completely, clearing your cache/cookies, and logging back in. Sometimes that fixes weird UI issues with the ny unemployment site.

Here's what's probably happening: There's likely an eligibility issue that popped up on your account. The system is still letting you certify (which is why it says you certified for the week), but it's not releasing payments until the issue is resolved. The "File a New Claim" message is a glitch that happens when there's a pending issue. Based on the hearing comment, there's probably one of these issues: - Your employer is contesting your unemployment - There's an issue with your work search activities - They think you earned income you didn't report - There's an identity verification problem You should: 1. Check your message inbox on the unemployment portal 2. Look for any mail from NYSDOL (they often send hearing notices by mail, not electronically) 3. Call again and specifically ask what the issue is and if there's a hearing scheduled 4. If you keep getting the runaround, try the claimyr.com service - it's how I finally got through after weeks of trying Don't wait on this - if there's a hearing scheduled and you miss it, you'll likely be denied benefits automatically.

the state wants more money for themselves, so they make it impossible 2 get ur benefits. they hope u give up. DONT GIVE UP! keep calling and bugging them everyday!!

i went through a hearing last yr. basicly my boss said i quit and i said i was laid off. i won because i had text messages proving my side. if u need a hearing make sure u have EVIDENCE of whatever ur claiming.

The NYSDOL is such a disaster. Im convinced they deliberately make it confusing so people give up trying to get whats owed to them. Like why tell someone to keep certifying if theres an issue that needs a hearing?? So ridiculous.

Whatever you do DON'T file a new claim if you already have an active one!!! It will cause even more delays and problems. Keep trying to reach someone on the phone.

I was in the same situation back in August. I found that calling right when they open (8am) gave me a better chance of getting through. Also try calling your state rep - mine actually helped expedite my case!

Hey - they might be referring to a telephone interview not a formal hearing. Those are pretty routine if there's a question about your eligibility. Did they give you a specific date?

Pro tip: while ur waiting to resolve this (cuz it'll probly take weeks), apply for emergency assistance programs. There's rent help, utility assistance, food programs etc. Don't wait till ur completely broke.

after trying to call a million times with no success, I used claimyr.com and got through to an agent in like 2 hours. the lady i talked to fixed my account right away. it was the only way I could talk to a live agent after weeks of trying.

NY unemployment is the WORST. I've never dealt with a more incompetent organization in my life. I started getting the "file new claim" thing after certifying for 6 weeks straight. Took me forever to get it fixed.