NY unemployment benefits sent to Key2Benefits card but money missing - help needed

When did you receive the Key2Benefits card? In my experience, it usually takes 2-3 business days for the funds to appear on the card after activation. Did you call the customer service number on the back of the card to check if the transfer is pending?

same thing happened 2 me last year!! took almost a WEEK for the $ to show up after i got the card. so annoying!!

There are a few things going on here that might explain the delay: 1. When funds are returned from a bank like Chime, DOL has to process the return and then authorize the reissuance through Key2Benefits 2. Even after the Key2Benefits card is mailed, the funds transfer isn't automatic - it's a separate process 3. The transfer typically takes 3-5 business days after card activation, but can take up to 7-10 business days in some cases I'd recommend calling NYSDOL directly to confirm they've initiated the funds transfer. Sometimes the letter goes out when they approve the card issuance, not when they actually send the money.

The EXACT same thing happened to me in January when my Capital One account got frozen!!! I was FREAKING OUT because I had bills due and couldn't access my benefits! I kept calling DOL but could never get through to a real human being. I tried for THREE DAYS hitting the phone lines constantly. So frustrating!!! 😡

I ended up using this service called Claimyr to get through to a NY unemployment agent. It was actually a lifesaver because they got me connected with an actual human in about 40 minutes instead of me calling for days. The agent was able to confirm the transfer was pending and gave me an actual date when the money would hit my card. Check out their video to see how it works: https://youtu.be/Rdqa1gKtxuE - their website is claimyr.com. Saved me so much stress!

I had this issue in 2025 when my benefits were returned from my old bank account. Here's what I learned: - The Key2Benefits card arrives BEFORE the funds are transferred - You need to activate the card first (which you've done) - Funds typically appear 3-7 business days after activation - If nothing shows up after 7 business days, there might be another issue One thing to check: did you set up the PIN correctly during activation? If not, the funds might be there but you can't access them.

mine took 4 business days to show up last time they had to issue a card. weekends dont count as business days btw

they probly sent u the card but forgot to put the money on it lol NY unemployment is so bad at there job

my friend had this same issue, try logging into the key2benefits website and check pending deposits. sometimes u can see it coming before it actually hits the card

Quick update question - has the money shown up yet? It's been a few days since your original post.