How long does NY unemployment take to replace a lost debit card?

Ugh I went thru this back in June. My card got stolen from my mailbox (I think) and I had to wait almost 2 weeks for the new one. Called every single day and got different answers each time. So frustrating! Eventually it showed up but those were the longest 13 days of my life. Just keep calling them.

I was in this exact situation last winter. I spent HOURS trying to call that stupid bank number that never connects you to anyone. Finally found this service called Claimyr (claimyr.com) that got me through to an actual human at the bank. Explained my situation, they rushed my card and I had it in 3 days. Seriously talking to an agent got my $ unlocked so fast, it was the only way I could talk to a live agent. Check out this video too: https://youtu.be/Rdqa1gKtxuE

I lost mine in April. Called the bank and they sent a new one. Took exactly 8 business days for me to get it. Hang in there! 👍

TIP: Call them and ask to EXPEDITE the card! They dont tell you this but you can get it rushed for like 2-3 days instead of the regular 7-10. I did this last month and it helped a lot.

The whole NY unemployment debit card system is garbage. I've had three issues with mine in the past year. Keep all your info ready when you call - they'll want to verify everything. And FYI they only count business days for their timeframes, not weekends. It usually comes on the last possible day they quote you 🙄

Here's what worked for me. I called the number on back of my old debit card (I still had it even though it was damaged). Then I selected the option for lost/stolen card. Waited about 30 min to reach someone. They verified my identity and sent rush delivery. Got it in 3 business days. If you don't have your old card, check your paperwork for their customer service number.

Yeah btw you can go to any bank branch in-person and they can give you a temporary card sometimes! My cousin did this when he lost his. Not all branches do it but worth asking.

After dealing with the NY unemployment system for over a year, I've learned a LOT about how to navigate their debit card issues. Here's my comprehensive advice: First, document everything. When you called, who you spoke with, what they promised. This matters if things go wrong. Second, yes, standard processing is 7-10 business days, but that often stretches to 12-14 actual days with current postal delays. Third, if you need faster access, you have options: - Request expedited shipping (usually 3 business days, may cost a fee) - Ask about direct deposit to your bank account instead - In true emergencies, some offices can arrange a one-time payment method Fourth, reaching a human is the hardest part. Regular phone lines are hopeless. I used claimyr.com after wasting days trying to get through. They got me connected to a real person who actually fixed my issue. Lastly, while waiting, go ahead and set up direct deposit for future payments if you haven't already - it's much more reliable than the card system. Hope this helps! The system is frustrating but there are ways through it.

Bruh i waited 3.5 weeks for my replacement card 😭 NY unemployment is the worst

If you have immediate need for funds while waiting, call and explain your situation. Sometimes they can do a one-time direct deposit to your bank account. Worked for me when I was about to miss rent deadline last year.

can confirm its usually 7-10 business days but they say that even when they know the system is backed up. my roomate just went thru this and it took almost 3 weeks 🤬

PSA: While ur waiting for the new card, make sure u froze the old one properly! My card got stollen and some1 withdrew $600 before I realized. The bank did refund it but took like 30 days to investigate.

one thing nobody mentioned - when u DO get the new card, you have to activate it AND set a new PIN before you can use it. I didn't realize this and tried using mine at an ATM like 5 times and got locked out 🤦‍♂️

I'm going through this exact same nightmare right now! Lost my card 6 days ago and I'm checking the mailbox like a crazy person every single day. Reading through all these responses is both helpful and terrifying - sounds like it could be anywhere from 8 days to 3+ weeks depending on how backed up they are. I'm definitely going to try calling tomorrow to ask about expedited shipping like @Hugo Kass suggested. The fact that some people had to wait almost a month is just insane when you're relying on that money for basic necessities. Thanks everyone for sharing your experiences, at least now I know I'm not the only one dealing with this mess!