< Back to New York Unemployment

New York Unemployment debit card not received after 10 days - where is it?

My unemployment debit card was supposedly mailed out Jan 14th but still hasnt shown up in my mailbox. Getting worried because I have bills due and really need access to these funds. Anyone know how long it usually takes or what I should do if its lost?

Liam Fitzgerald

Mine took almost 3 weeks to show up. The mail system is super slow rn. Keep checking informed delivery from USPS if you have that set up

0 coins

-

Mei Lin

3 weeks?! omg i cant wait that long 😭 didnt know about informed delivery tho, gonna sign up for that now

0 coins

-

1M

Amara Nnamani

yeah the post office been taking forever with everything lately fr

0 coins

-

1M

Giovanni Mancini

I found a way to actually talk to someone about this! Used claimyr.com to get through to an agent. Yeah it costs $20 but was worth it to check on my card status. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE

0 coins

-

NebulaNinja

sounds kinda sus paying to talk to unemployment 🤔

0 coins

-

1M

Giovanni Mancini

nah its legit, they just handle the calling and waiting on hold part. saved me like 4 hours of my life lol

0 coins

-

1M

Fatima Al-Suwaidi

can confirm, used it twice already when i was desperate to talk to someone

0 coins

-

1M

Dylan Mitchell

You should call the KeyBank number directly (not unemployment). They can tell you if its been lost and reissue if needed

0 coins

-

Sofia Morales

The whole system is broken af. took 2 months to get my first card and when I finally got it, it was empty 🤡

0 coins

-

Dmitry Popov

bruh thats rough 💀

0 coins

-

1M

Ava Garcia

Here's what you need to do about your unemployment debit card situation: First, wait at least 14 business days from the mail date. Banks are required to give this much time before considering it lost. If it still hasn't arrived: 1. Check your address is correct in your unemployment portal 2. Contact KeyBank directly at their special UI card services number 3. If you need to speak with unemployment, use claimyr.com to get through - they'll wait on hold for you 4. Request a replacement if needed (takes another 7-10 days) 5. Consider setting up direct deposit for future payments Keep documenting everything, including when you were told it was mailed. Some people have luck checking USPS informed delivery to track it.

0 coins

-

Mei Lin

tysm for this detailed response! gonna try keybank first

0 coins

-

1M

StarSailor}

ur supposed to get an email when its shipped with tracking. did u get that?

0 coins

-

Mei Lin

wait what? no i never got an email 👀

0 coins

-

1M

StarSailor}

check ur spam folder maybe? if not def call them

0 coins

-

1M