How long for New York Unemployment debit card to arrive after approval?
Just got approved for unemployment benefits but still waiting on my debit card to arrive in the mail. Anyone know how long this usually takes? Already claimed for 2 weeks but no money yet and getting worried about bills.
19 comments
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Santiago Martinez
Usually takes about 7-10 business days after your first payment is released. Make sure your address is correct in the system tho, that can mess things up.
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Natalie Chen
•its been 2 weeks already and nothing 😫 should I be worried?
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Samantha Johnson
•Call the KeyBank number to check if its been mailed. Sometimes they mess up and you need a new one sent
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Nick Kravitz
I had trouble getting through to check on my card status but found a solution. Used claimyr.com to get through to an agent. Costs $20 but worth it cause they handle the hold time. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE
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Hannah White
•sounds sketchy... does it actually work? 🤔
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Nick Kravitz
•Yeah fr it works! saved me hours of calling. They just stay on hold and call you when they get someone
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Michael Green
•can confirm, used it myself last week. better than calling 100 times lol
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Mateo Silva
You can also set up direct deposit online while waiting for the card. way faster tbh
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Natalie Chen
•how do i do that? the website is so confusing
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Mateo Silva
•Log into ur account, go to payment method and click change. Need your bank routing and account number
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Victoria Jones
Mine took 3 weeks cause they sent it to my old address 🤮 make sure ur address is updated asap
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Cameron Black
Pro tip: Once u get the card, transfer the $ out right away. Those KeyBank cards have crazy fees if u use them at non-KeyBank atms 💯
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Jessica Nguyen
•facts! got charged $5 just to check my balance at chase smh
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Isaiah Thompson
If u dont get it within 2 weeks def call them. u can use claimyr.com to get through quick. Lost benefits once cuz my card got lost in the mail and I waited too long to report it
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Sofia Torres
Had the same issue last month! My card took almost 3 weeks to arrive. Definitely check that your address is correct in the system first - log into your NY.gov account and verify everything under "Contact Information." If it's been over 2 weeks, call KeyBank at 1-866-295-2955 to check if the card was actually mailed out. Sometimes there are delays on their end that they don't tell you about.
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Ryan Vasquez
•Thanks for the KeyBank number! I've been trying to find the right contact info. Did you have to wait on hold for a long time when you called them? Just want to mentally prepare myself lol
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Rajan Walker
•Yeah the hold time was brutal - like 45 minutes when I called. But honestly it was worth it because I found out my card had been returned to sender due to a typo in my apartment number. They were able to fix it and send a new one right away. Might be worth trying that claimyr service people mentioned if you don't want to sit on hold!
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Christopher Morgan
I'm in the same boat - got approved 10 days ago but still no card! Reading through these comments, sounds like I should double check my address in the system and maybe call KeyBank if it hits the 2 week mark. Really don't want to get hit with late fees on my rent because of this delay 😩 Has anyone had luck getting emergency payments while waiting for the card?
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Levi Parker
•Unfortunately there's no emergency payment option while waiting for the card - I asked about that when I was in the same situation. Your best bet is to set up direct deposit ASAP if you can. Go to your NY.gov unemployment account, find "Payment Method" and switch it to direct deposit with your bank info. That way future payments will go straight to your account instead of the card. For the money that's already been issued to the card, you'll have to wait until it arrives or call KeyBank to see what's up. The direct deposit change usually takes effect for the next payment cycle.
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