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Got rejected for ny unemployment over wage requirements - trying to backdate my claim now

After trying to get through to someone at unemployment for literally 4 months, I finally spoke with an agent yesterday who told me I didn't meet the wage requirements for the quarter I filed in (July 2023). Apparently none of my previous calls flagged this issue! The agent suggested that I request to have my claim backdated to April, when I would have qualified based on my work history. Just submitted the backdating request through the ny unemployment website portal this morning. Has anyone else gone through this backdating process for similar reasons? How long did it take? Any advice on what else I should be doing while I wait?

Ugh, ik exactly what your going through. Same thing happened to me back in February. I had to backdate my claim to November 2022 cause I didn't have enough wages in the base period. Took about 3 weeks to get approved and another week to actually start getting payments. Make sure you keep certifying every week even while waiting for the backdating decision!

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Thanks for sharing! Did you have to do anything else after submitting the backdate request? I'm worried they'll deny it or something...

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nope just kept checking my account every day. they eventually sent a message saying it was approved. Just don't miss any weekly certifications while u wait!!

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3 weeks?? Lucky you! Mine took 2 months and I almost got evicted waiting 🤬

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After spending days trying to reach someone at ny unemployment with no luck, I tried this service called Claimyr (claimyr.com) and they actually got me connected to a rep in about 30 mins. Talking to the agent directly got my backdating issue resolved so much faster - definitely worth it since I was able to get my payments unlocked quickly instead of waiting for email responses. Check out this video if you want to see how it works: https://youtu.be/Rdqa1gKtxuE

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wait fr? another unemployment "service"? sounds too good to be true tbh

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I was skeptical too but it literally just calls for you and keeps your place in line. Then when someone picks up they connect you. Saved me like 4 hours of being on hold and the agent fixed my backdating issue right away

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hmm I've been burned by so many of these 'services' before... what makes this different?

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It's just a call service - they don't actually handle your claim or anything. They just get you through to an actual DOL person so YOU can talk to them. Made a huge difference for me.

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I used this last month when my claim was stuck in pending hell for 6 weeks. Finally got through and had everything fixed in one call. The agent even backdated everything for me 💯

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YES I went thru this exact nightmare last year!! The trick is to call them after you submit the backdate request. Don't just wait for them to process it or it'll take FOREVER. Call every day if you have to. The squeaky wheel gets the grease with these people. Also make sure you have documentation of when you originally tried to apply - that helped my case.

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Make sure you're very clear about WHY you need the backdating. They're super picky right now and rejecting a lot of requests. When I did my backdating request, I had to provide proof that I attempted to file earlier (screenshots of errors, emails, etc). If you don't have documentation they might deny it.

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This is really helpful advice - thanks! I don't have screenshots but I do have phone records showing I called them multiple times over the past few months. Hope that's enough.

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Phone records definitely help! Also check your email for any automated responses from them - those have timestamps that can help your case.

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So here's the deal with backdating and wage requirements in NY unemployment - it's all about the "base period" vs "alternate base period". The quarter you apply in matters A LOT. The standard base period is the first 4 of the last 5 completed calendar quarters before you applied. But if you don't qualify under that, they should automatically check the alternate base period (the last 4 completed quarters). Sounds like they didn't do this for you automatically which is a common mistake. By backdating to April, you're essentially changing which quarters count for your wage calculation. The current backlog for processing backdating requests is about 4-6 weeks. While you wait: 1. Keep certifying every single week 2. Try reaching a rep directly to expedite (use claimyr.com if you're tired of waiting on hold for hours) 3. Write down exactly which quarters you worked and how much you earned to have ready 4. Check your online account daily for updates The good news is that if approved, you'll get a lump sum payment for all those weeks. The bad news is the waiting is brutal. Hang in there!

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Wow thank you for this detailed explanation! I had no idea about the different base periods. This makes so much more sense now.

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THIS is why i love reddit 👆 actual helpful advice instead of the garbage the DOL tells you

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adding to this excellent info - if you're close to the end of a quarter, sometimes waiting a few days to file can completely change your eligibility. Learned this the hard way 🙃

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i had to backdate almost 5 months and it took FOREVER. the system is so broken rn. keep calling and askin for updates, dont just wait around

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They told me the same thing back in September but then denied my backdate request!! Be prepared to appeal if they deny yours. The whole system is designed to make you give up.

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Oh no, that's not encouraging... Did you end up getting it resolved eventually?

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Yeah but it took 3 MONTHS of fighting with them and I had to get my state representative involved. Document everything!

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Calling is useless, emailing is useless..I was stuck in backdate hell for 2 months. Finally broke down and used claimyr.com to get a callback. The agent fixed everything in ONE CALL. Not even kidding. Sometimes you just need to talk to the right person.

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another day, another company promising to fix the unfixable unemployment system lol

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Lol I get the skepticism, but it's literally just a service that waits on hold for you then calls you when a real person picks up. Saved me hours of hold music torture 🎵😵

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Facts. Used it twice now. Both times got my issues fixed in one call instead of waiting weeks for responses to messages in the portal.

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THIS IS WHY YOU APPLY THE MINUTE YOU BECOME UNEMPLOYED!!!! The quarter system screws so many people who wait to apply!!!!

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Lesson definitely learned the hard way 😔

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Not always possible tho. Some people have severance or other situations that make it complicated. The system is just needlessly complex.

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fair point. i'm just annoyed at how they make it so complicated on purpose

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Have you tried contacting your state senator's office? I was stuck in backdating limbo for weeks until I reached out to my state rep. Their office has direct contacts at DOL and got my issue fixed in 3 days.

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⬆️ This is honestly the best advice in this whole thread. State reps can work magic with unemployment issues.

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I hadn't thought of this! Do I just call their office and explain my situation?

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Yep! Just call and say you need help with a NY unemployment issue. They'll have you fill out a form with all your info. They deal with these problems constantly.

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Backdating is a nightmare rn because of all the fraud cases they're dealing with. They're scrutinizing every request super carefully. Make sure your work history is crystal clear when you talk to them, and be ready to explain exactly why you need the backdating.

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FYI - if your backdate request is approved, you'll need to retroactively certify for all those past weeks. They'll give you a limited window to do this (usually 1-2 weeks). DON'T MISS THAT WINDOW or you'll have to start the whole process over again!! Ask me how I know... 😭

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Thanks for the heads up! I'll keep checking my account daily so I don't miss anything.

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Been there done that got the t-shirt. I spent 7 MONTHS fighting with ny unemployment over a similar issue. Got told different things by different reps every time I called. Finally just filed a new claim altogether when a new quarter started. The whole system is a joke.

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Try reaching out on Twitter too. Sounds weird but I @ mentioned NYSDOL in a tweet about my backdating issue and someone from their social media team actually helped escalate my case. Worth a shot if everything else fails.

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Worked for me too! Their social media team seems way more responsive than their phone support.

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