New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Mei Lin

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The whole NYS Department of Labor system is confusing as hell. They should just tell you exactly how they calculate everything instead of making you guess. I've been on unemployment twice and both times had to figure out the benefit amount thing on my own.

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Seriously! And good luck trying to appeal if you think they calculated it wrong.

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I went through this exact same confusion when I first filed! The key thing to understand is that NYS unemployment benefits are calculated based on your earnings during your "base period" (usually the first 4 of the last 5 completed calendar quarters before you filed). Your weekly benefit amount is roughly 50% of your average weekly wage during that period, up to the state maximum of $504 for 2025. With your $52K salary, $350 weekly sounds about right - that would be consistent with earning around $36K during your base period. The $600 amount people mention is likely leftover confusion from the federal FPUC payments that ended years ago. You can request a detailed benefit calculation from NYS Department of Labor if you want to verify the math, but your amount seems correct based on the standard formula.

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This is really helpful - thank you for breaking down the base period calculation! I didn't realize it was based on the first 4 of the last 5 quarters. That explains why my amount might be different from my most recent salary. Do you know if there's a way to see exactly which quarters they used for my calculation in the my.ny.gov portal? I want to make sure they have the right wage information.

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Don't forget about the administrative assessment fee and other smaller fees that get tacked on! It's not just the basic UI rate. I was surprised my first year when the total was higher than what I calculated just using the 4.1% rate.

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Good point - there's also the employment administration fund assessment which is a small additional percentage. NYS Department of Labor breaks it all down on their quarterly reports but it can add up.

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Just went through this process last year when I started my consulting firm. One thing that really helped was calling the NYS Department of Labor directly - their employer services team walked me through the rate calculation and explained how the experience rating system works. They also sent me a packet with all the current rates and fee schedules. The phone wait was long but definitely worth it for getting clarity on exactly what I'd owe each quarter.

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The NYS Department of Labor system is so broken. I know people who clearly don't qualify getting benefits while others who lost their jobs through layoffs get denied for random technicalities. The whole eligibility process seems arbitrary sometimes.

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While the system has issues, eligibility is actually based on specific criteria. Most denials happen because people don't understand the base period requirements or they quit rather than being laid off. If you're denied, you can always appeal the decision.

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Based on what you've shared, you should definitely qualify for NYS Department of Labor unemployment compensation. With $18,000 in earnings from two jobs and being laid off (not fired for misconduct), you meet the basic requirements. The key things to remember: file your claim as soon as possible since there's a waiting period, keep detailed records of your job search activities, and don't get discouraged if the online system seems confusing - it's notoriously user-unfriendly. You can also visit a local career center if you need help with the application process. Good luck!

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Also make sure you file your claim as soon as possible! There's no waiting period in NY but you can't get benefits for weeks before you file. Even if you're not 100% sure about eligibility, it's better to file and let NYS Department of Labor make the determination than to wait and lose potential benefit weeks.

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One thing to keep in mind is that even though you were laid off due to budget cuts (which should qualify you), NYS Department of Labor will still verify the reason for separation with your employer. Make sure you have any documentation from your layoff - like a termination letter or email - in case there are any discrepancies. Also, if you received any severance pay, that might affect when your benefits start, so be sure to report it when you file. With your work history and earnings, you should definitely be eligible, so don't hesitate to apply!

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Just wanted to say keep your head up! I know 6 weeks feels like forever when you're stressed about money. My fact finding took about 5 weeks but once it was approved everything moved quickly. The back pay really helped catch up on everything I'd fallen behind on.

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I'm in a similar situation - filed in January after being laid off from my retail job and I'm now at week 8 of fact finding. What's really frustrating is that I called my former manager and they confirmed they already responded to NYSDOL weeks ago saying it was a clear layoff due to store closure. Yet my case is still "pending determination." I've been surviving on savings but that's almost gone now. Has anyone had luck reaching out to their local assemblyperson or senator's office? I heard they sometimes have caseworkers who can help push these things along when they're taking unreasonably long.

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