Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Adjudication by definition is just bureaucratic speak for 'we're taking forever to make a decision.' I've been through this twice and both times it took over a month. Keep filing your weekly claims though because if you're approved, you'll get back pay for all the weeks you certified.
A whole month?? I can't wait that long without any income. This is so frustrating.
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FINAL UPDATE: I finally got this resolved! After trying for days to get through on the phone with no luck, I decided to try that Claimyr service someone mentioned. I was connected to a NYSDOL agent in about 30 minutes. The agent explained that my account was stuck in what they call a "BYE date review queue" and that my email response had been received but not processed. She manually released my pending payments while I was on the phone! The money should be in my account in 1-2 business days. For anyone else stuck after their BYE date - definitely mention specifically that you're dealing with pending payments after a BYE date when you talk to someone. Apparently that helps them know exactly what needs to be fixed. Such a relief to finally have this resolved!
just tried claimyr too and got thru! my payments are being released tomorrow!! THANK YOU for the update and info!!!
Glad you got it resolved! This is becoming a very common issue with the new system. For anyone else reading this in the future, here's a quick checklist for BYE date payment issues: 1. Continue certifying every week even if previous weeks are pending 2. Respond to any emails/questionnaires immediately 3. Send a secure message through your NY.gov account 4. When calling, specifically mention "BYE date payment review" 5. Ask the representative to check if you're in the "BYE review queue" 6. Request that they manually release any eligible pending payments The system should get better over time as they work out these transition issues.
I'm dealing with the exact same situation right now! Hit my BYE date 3 weeks ago and have been stuck with pending payments ever since. Reading through all these responses is really helpful - I had no idea about the "BYE review queue" or that there was a specific way to phrase things when calling. I've been trying the regular phone line for days with no luck, so I'm definitely going to look into that Claimyr service that helped Miles and Micah get through. It's so frustrating that we have to pay for a third-party service just to access our own benefits, but at this point I'm desperate. My landlord is already asking about rent and I can't keep waiting indefinitely. Thanks everyone for sharing your experiences - it's reassuring to know I'm not alone in this mess and that there are actual solutions that work!
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oh and btw make sure u activate the card the SECOND u get it. cause the activation line sometimes has long wait times too. this whole system is just waiting and more waiting lol
Thanks for the heads up! I'll definitely activate it right away. This waiting game is driving me crazy!
I went through this exact same situation about 6 months ago and it was so stressful! Here's what I learned: the Key2Bank card usually arrives within 7-10 business days like others mentioned, but sometimes it can be faster. When NYSDOL says benefits were "released to debit card" it means they've sent the money to Key2Bank, but Key2Bank won't show anything until you activate the card. One thing that helped me was checking my mail every single day starting day 5 - mine actually came on day 6. Also, when you do get it, have your SSN and personal info ready for activation because their phone system can be slow. The good news is once you activate it, your money should be there immediately! Hang in there - I know waiting for money you need is the worst feeling, but it will come!
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Just to add - make sure you file your weekly claims even if your initial claim is still being reviewed. And start documenting your job search activities right away since you'll need to show you're actively looking for work once benefits start.
I went through something similar last year - got terminated after speaking up about safety concerns at my workplace. NYS Department of Labor approved my claim after about 4 weeks. The key thing is that they look at the specific reason for termination, not just that you were fired. Standing up for yourself or having workplace disagreements isn't misconduct. Make sure to file your claim ASAP since benefits are backdated to when you first file, not when they approve it. Also keep records of everything - any emails, write-ups (or lack thereof), and witness contacts if possible. You've got a strong case based on what you described.
NeonNinja
Update: My payment from Tuesday did go to KeyBank! But now I'm anxiously waiting for the card. Called the KeyBank number and they confirmed it was mailed yesterday, so hopefully I'll have it by next week. Thanks everyone for your help!
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Anastasia Popov
•nice! glad it worked out
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Natalie Adams
Great to hear you got it sorted out! Just a heads up - once you get the KeyBank card, you can also set up online access at keybank.com to check your balance and transactions without having to call. Makes it way easier to track when future payments hit your account. Hope your card arrives quickly!
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