New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

After the mail carrier delivered my neighbor's KeyBank card to ME by mistake, I'm convinced half the missing cards are just delivered to the wrong address. Check with neighbors and your building's mail area if you're in an apartment.

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I'm dealing with the exact same issue right now - filed in early February, got approved, chose the debit card option and it's been 3.5 weeks with nothing. Called KeyBank twice and got the same useless "it's been mailed" response. What's really frustrating is that I can see my payments sitting there as "processed" on the unemployment website but I can't access any of it. At this point I'm starting to think these cards are getting lost in the mail or delivered to wrong addresses. Going to try calling unemployment directly tomorrow but from what I'm reading here, sounds like I might need to look into that claimyr service to actually get through to a human. This whole system is such a mess when people are already stressed about money.

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I'm in almost the exact same boat! Filed around the same time, approved, card option, and now going on week 4 with nothing. It's so stressful seeing those payments just sitting there while bills are piling up. I've been reading through all these responses and it sounds like calling unemployment directly is the way to go, but everyone says it's impossible to get through. Might have to try that claimyr thing too if regular calling doesn't work. Keep me posted on what happens when you call tomorrow - I'm planning to do the same!

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just agreeing with others here - retirement = no unemployment benefits, that's been the rule forever

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Have you considered looking into COBRA health insurance continuation and maybe doing some part-time consulting work instead of full retirement? That way you could potentially bridge the gap until social security without needing unemployment benefits. Also, depending on your age, you might want to check if you qualify for any early retirement programs through your current employer that could provide some income continuity.

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Another option to consider: If you find part-time work but it pays less than your weekly benefit rate, you might qualify for partial unemployment benefits, which could help extend how long your benefits last overall. You'd report your part-time earnings each week and receive a reduced benefit amount, but this could stretch your benefits beyond September. This isn't the same as getting a new 26 weeks, but it could help bridge the gap while you search for full-time employment.

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That's a great idea - I hadn't thought about partial unemployment. I'll definitely look for part-time work to at least get some income. Thank you!

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I'm in a similar situation - been on unemployment since February and really dreading when my benefits run out. One thing I found helpful was contacting 211 (just dial 2-1-1) - they can connect you with local resources for emergency rent assistance, food banks, and other support services. Also, if you haven't already, make sure you're registered with your local One-Stop Career Center - they sometimes have programs for people about to exhaust benefits that include job training or temporary work programs. It's scary facing the end of benefits but there are more resources out there than you might think. Don't give up!

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Just filed mine last week, super easy! The my.ny.gov portal works great now. Make sure you file within the first week of being unemployed or you might miss out on benefits for that week. Also Rochester doesn't have a walk-in center anymore - everything really is online or by phone these days.

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Good to know about the timing! I'll get started on it today then. Thanks everyone for the help!

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Hey Lena! Just wanted to add that when you file online, make sure to keep records of everything - screenshot your confirmation page and save any reference numbers they give you. Also, you'll need to certify for benefits every week after your initial claim, which you can also do through the my.ny.gov portal. The first payment usually takes 2-3 weeks to process, so don't panic if you don't see money right away. Good luck with everything!

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make sure u print EVERYTHING and keep copies. they love to say they never got docs even when u upload them online

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THIS!!!! happened to me twice already smh

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Hey! I went through this exact same thing a few months ago. First thing - don't panic! You definitely have options. Like others said, you have 30 days to appeal from the denial date, so check that date ASAP. Before you appeal though, try to figure out exactly WHY they denied you. Log into your account and look for the determination letter - it should spell out the specific reason. Sometimes it's something simple like missing wage info that you can easily fix. Pro tip: if you can't get through on the phone (and let's be real, who can?), try calling right at 8am when they open or use one of those callback services people mentioned. Also keep certifying weekly even during the appeal process! What industry were you working in? Sometimes there are specific rules that apply. Happy to help troubleshoot if you want to share more details about your situation 👍

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