New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Caleb Stone

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Just as an update, my payment just hit my account about 10 minutes ago! Check yours, maybe it's coming through now.

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Jade Santiago

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Just checked and mine came through too! Such a relief. Thanks everyone for the help and info!

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Emma Taylor

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Glad to hear payments are starting to come through! I'm still waiting on mine but feeling much more optimistic now. This community is so helpful - it's reassuring to know when these delays happen that it's usually a system-wide issue and not something wrong with our individual claims. I'll definitely bookmark this thread for future reference if this happens again. Thanks everyone for sharing your experiences and updates!

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Mei Wong

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Just want to say be really careful about this decision. Even if you think you have good cause, NYS Department of Labor can be unpredictable about approvals. Maybe try taking FMLA leave first if your situation qualifies? That might buy you time to figure out other options.

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Zoe Dimitriou

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I've been through this exact situation and want to share what I learned. NYS Department of Labor does have "good cause" exceptions, but the bar is pretty high. For hostile work environment, you need more than just feeling uncomfortable - you need documented harassment, safety violations, or significant changes to your job terms. I'd recommend keeping a detailed log with dates, times, witnesses, and any written evidence (emails, texts, policy changes). Also consider if there are any protected class issues involved (discrimination based on race, gender, etc.) as those strengthen your case. Before quitting, try to exhaust internal remedies first - file complaints with HR, document their responses (or lack thereof), and consider reaching out to relevant agencies like OSHA or EEOC. This shows you made good faith efforts to resolve the situation. The appeals process can take months, so make sure you have a financial backup plan. Good luck!

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Miguel Diaz

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Had a nightmare trying to get through to NYS Department of Labor to ask about my benefit duration. Their phone lines are constantly busy and the online chat never works. If you need to talk to someone about your specific situation, I found this service called Claimyr (claimyr.com) that actually gets you connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Finally got my questions answered about my benefit year after weeks of trying on my own.

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Zainab Ahmed

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Interesting, never heard of that before. Did they charge you a lot?

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Miguel Diaz

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They focus on getting you connected rather than charging huge fees. Worth it when you can't get through any other way and need answers about your claim.

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just make sure you dont work any part time while collecting or they'll reduce your benefits. learned that the hard way when I picked up some freelance work

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Sofia Torres

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You can work part-time while on unemployment but you must report ALL earnings when you file your weekly claim. NYS Department of Labor will reduce your benefits based on how much you earn, but you might still get partial benefits if your earnings are below your weekly benefit rate.

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GalacticGuru

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@Sofia Torres is right about reporting earnings, but there s'actually a partial benefit formula. In NY, you can earn up to $143 per week as (of 2024 without) any reduction to your benefits. Anything above that gets deducted dollar-for-dollar from your weekly benefit amount. So if you normally get $400/week and earn $200, you d'get $243 that week $400 (- $200 (- $143 =) $343... wait let me double check that math .)Point is, some part-time work won t'completely eliminate your benefits.

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Victoria Scott

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Just to add - when you file online make sure you have your Social Security number, employer information for the last 18 months, and your bank account info if you want direct deposit. The system will ask for your last day of work and reason for separation, so have those details ready. Don't stress too much about getting everything perfect on the first try - you can always call later to make corrections if needed.

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Madison Allen

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Thanks! I have all that info except I'm not sure about the exact reason codes. My whole department got eliminated due to budget cuts - would that be considered a layoff or something else?

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That would definitely be a layoff due to lack of work. NYS Department of Labor has specific categories and 'lack of work' or 'business closure/downsizing' would be the right selection. Budget cuts that eliminate positions fall under that category, so you should qualify for benefits assuming you meet the other requirements like having enough earnings in your base period.

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Carmen Ortiz

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@Madison Allen That s'exactly right - budget cuts eliminating your position definitely counts as a layoff due to lack of work. When you re'filling out the online application, look for options like lack "of work, reduction" "in force, or" business "downsizing. The" system is pretty straightforward about this category since it s'one of the most common reasons people file. You should be good to go as long as you worked enough quarters and earned enough wages in your base period usually (the first 4 of the last 5 completed quarters before you filed .)

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Amina Diallo

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ofc their system is broken again 🙄 water is wet. But seriously go check r/NYunemployment - bunch of people saying theres a system wide delay this week affecting payments. Some people on there said payments are delayed 3-4 days because of a "system migration" whatever that means

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Carmen Vega

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Thank you! I'll check that sub - didn't know it existed!

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Darren Brooks

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I had this EXACT same issue about 6 weeks ago - certified on Monday, nothing showed up for over a week. Turns out there was some random flag on my account that needed manual review, but the system never told me about it. I finally got through using one of those callback services people mentioned here (used Claimyr after reading about it) and the agent cleared it immediately. Payment showed up the next day. Don't wait too long hoping it fixes itself - these delays usually mean there's something that needs human intervention. The automated system is garbage at communicating what's actually wrong.

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This is really helpful to know! I'm definitely leaning towards trying one of those callback services at this point. How long did it take them to actually get you connected to someone? And was it expensive? I'm just worried about spending money I don't have if my payment is already delayed.

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