New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Liam Fitzgerald

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dude just file now don't wait!! i waited like 2 weeks after getting fired thinking i needed to cool off or whatever and that was 2 weeks of benefits i lost out on. even if they investigate your firing you still want that claim date as early as possible

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Carmen Ortiz

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To answer your specific question about timing - you'll file your initial claim online, then wait about 1-2 weeks for them to process it. If there's no issues, you could see your first payment within 2-3 weeks. But since you were fired, expect adjudication which adds probably 2-4 more weeks while they investigate. During adjudication they may contact your employer and possibly interview you by phone.

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Chloe Wilson

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This is really helpful info about the timeline. So even during the adjudication period while they're investigating, I won't get any payments at all until they make a decision? And if they do contact my employer, what kind of stuff do they typically ask them?

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Liam O'Reilly

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I was in your exact shoes 2 months ago with NY unemployment. Here's what I learned: For some reason, getting clear info about what to do when benefits run out is nearly impossible on their website or through the automated systems. The ONLY way to get accurate info about your specific situation is to talk to a live representative. But as we all know, getting through to NY unemployment by phone is like winning the lottery. I spent DAYS trying to get through with no luck. I finally broke down and used claimyr.com which basically automated the calling process for me. They kept dialing until they got through, then connected me to the agent. Once I got an actual human on the phone, they told me exactly what to do for my situation (which turned out to be different than what their website implied). It was worth every penny to finally get clear answers and get my new claim properly filed. Don't waste time trying to figure it out from their website - the info there is vague at best and misleading at worst. Talk to a human ASAP.

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Ava Harris

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not falling for another unemployment 'hack'... these never work

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Liam O'Reilly

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Think what you want, but when you've been on hold for 6+ hours over multiple days you might change your mind. Not everyone has unlimited time to waste on hold.

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Alice Pierce

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I was in almost the exact same situation last year - hotel industry layoffs hit hard and the job market has been absolutely brutal. Here's what I wish someone had told me: you need to figure out if your benefit year is ending soon or if you've just exhausted your weekly allotment. If your benefit year still has months left but you're out of weeks, you're unfortunately stuck in a gap until the year ends. But if your benefit year is ending soon, you can file a new claim right away. The website makes this distinction super unclear on purpose it seems. Also, keep certifying every week even if you're not getting paid - this helps with backdating later. I know everyone's saying call them but honestly after trying for weeks, I ended up using one of those callback services people mentioned and finally got through to someone who explained my options. Don't panic too much - there are usually more options than their terrible website makes it seem like, but you need to talk to an actual person to find out what applies to your specific situation.

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anyone else think its ridiculous that we pay taxes for decades and then when we need help they make it nearly impossible to actually get benefits? the whole system is designed to discourage people from collecting what they're owed. smh

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Chloe Taylor

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It's by design. They make it hard so fewer people collect. Saves the state money.

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Diego Flores

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Unemployment insurance is actually paid by employers not by your taxes directly. But I agree the system is intentionally frustrating.

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Having effective days is definitely a positive sign - it means they've calculated your weekly benefit amount and determined you're monetarily eligible. The "pending" status is normal for first-time payments and usually clears within 3-5 business days after certification. However, there can still be non-monetary issues (like identity verification or employer response delays) that aren't always visible on the website. If it stays pending beyond a week, definitely try calling early morning around 8am or consider using one of those callback services people mentioned. The system is frustrating but hang in there - once the first payment goes through, subsequent ones are usually much smoother!

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Caesar Grant

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This is super helpful, thank you! I'm feeling a bit more optimistic now. I certified on Monday so I guess I'll wait until early next week before panicking. Really appreciate everyone sharing their experiences - makes me feel less alone in this nightmare system 😅

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yeah the job search thing is annoying but not hard to do. just apply to jobs online and log them in your weekly claim. took me like 10 minutes each week

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Honorah King

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Another thing to keep in mind is that your weekly benefit amount might be subject to federal taxes. NYS Department of Labor gives you the option to have 10% withheld for federal taxes when you certify each week, which can save you from owing a big chunk at tax time. I learned this the hard way my first time on unemployment - ended up owing about $1,200 in taxes because I didn't have anything withheld. The gross benefit amount stays the same but it's something to consider for your budgeting.

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That's really helpful advice about the tax withholding! I hadn't even thought about that aspect. With my income level, I'm definitely going to opt for the 10% federal withholding to avoid any surprises come tax season. Better to get a smaller weekly amount than owe a bunch later. Thanks for sharing your experience - probably saved me from making the same mistake!

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Ava Garcia

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mine was only like 4 weeks but that was during the summer when things might have been slower

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Jean Claude

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I went through this same situation last year and it's incredibly frustrating. My audit took about 10 weeks total. What helped me was keeping detailed records of every interaction and continuing to file weekly claims like others mentioned. One thing I learned is that sometimes audits get delayed because they're waiting on responses from your former employer - that was the case with mine. The system doesn't always tell you this is happening though. Hang in there, most people do eventually get their back pay once the audit clears. In the meantime, see if you qualify for any emergency assistance programs in your area to help with bills.

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