New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amina Diallo

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ofc their system is broken again 🙄 water is wet. But seriously go check r/NYunemployment - bunch of people saying theres a system wide delay this week affecting payments. Some people on there said payments are delayed 3-4 days because of a "system migration" whatever that means

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Carmen Vega

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Thank you! I'll check that sub - didn't know it existed!

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Darren Brooks

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I had this EXACT same issue about 6 weeks ago - certified on Monday, nothing showed up for over a week. Turns out there was some random flag on my account that needed manual review, but the system never told me about it. I finally got through using one of those callback services people mentioned here (used Claimyr after reading about it) and the agent cleared it immediately. Payment showed up the next day. Don't wait too long hoping it fixes itself - these delays usually mean there's something that needs human intervention. The automated system is garbage at communicating what's actually wrong.

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Ryan Vasquez

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btw my assemblymans office helped me too last time!! they sent in some special request that flagged my account and i got a call back from NYSDOL within like 48 hrs so if ur still having trouble after jan 3 def reach out to them again!!

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Sarah Ali

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That's good to know! They've been surprisingly helpful so far. I'll definitely reach back out to them if I run into problems after filing.

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Lily Young

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Just wanted to add my experience with the BRI Pre-date process since I went through it earlier this year. One thing that really helped me was having my severance paperwork ready when I called. They asked about when my employment officially ended vs when I stopped receiving pay, which can be different dates if you got severance or vacation payout. Also, if you're worried about remembering job search details for each week, don't stress too much. I was honest about the weeks where I didn't do much searching (like Thanksgiving week) and they were understanding. The key is showing you made a good faith effort overall. The whole backdating approval took about 2 weeks from my initial call to getting payments, so be patient with the process. Good luck with your January 3rd filing!

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Just to add - when you file online make sure you have your Social Security number, employer information for the last 18 months, and your bank account info if you want direct deposit. The system will ask for your last day of work and reason for separation, so have those details ready. Don't stress too much about getting everything perfect on the first try - you can always call later to make corrections if needed.

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Madison Allen

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Thanks! I have all that info except I'm not sure about the exact reason codes. My whole department got eliminated due to budget cuts - would that be considered a layoff or something else?

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That would definitely be a layoff due to lack of work. NYS Department of Labor has specific categories and 'lack of work' or 'business closure/downsizing' would be the right selection. Budget cuts that eliminate positions fall under that category, so you should qualify for benefits assuming you meet the other requirements like having enough earnings in your base period.

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Carmen Ortiz

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@Madison Allen That s'exactly right - budget cuts eliminating your position definitely counts as a layoff due to lack of work. When you re'filling out the online application, look for options like lack "of work, reduction" "in force, or" business "downsizing. The" system is pretty straightforward about this category since it s'one of the most common reasons people file. You should be good to go as long as you worked enough quarters and earned enough wages in your base period usually (the first 4 of the last 5 completed quarters before you filed .)

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Yuki Tanaka

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Just confirming what others said - $504 is indeed the current maximum weekly benefit amount for regular unemployment insurance in New York. This amount gets reviewed annually. Your benefits will last up to 26 weeks as long as you continue to meet eligibility requirements. Make sure you understand the work search requirements because that's where a lot of people run into issues.

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Perfect, thank you for confirming! I feel much more confident about my situation now.

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Marilyn Dixon

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Welcome to the community! I see you're getting great advice here about your benefit amount. One thing I'd add is that you should also check if you qualify for SNAP benefits (food stamps) while you're on unemployment - the income limits are pretty generous and it can really help stretch your budget. Also, if you had any dependents, make sure NY DOL has that information because there might be additional dependency benefits available. The $504 weekly is just your base amount, but there could be small additions for qualifying dependents.

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just apply asap dont overthink it the system walks you thru everything step by step

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Emma Wilson

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Sorry to hear about your restaurant closing down @Andre. One thing to add that others haven't mentioned - when you're filling out the application online, make sure you have your bank account info ready if you want direct deposit (routing and account numbers). It's much faster than waiting for a debit card to arrive in the mail. Also, the system will ask why you're unemployed - since your workplace closed, that should be straightforward, but if they ask for any documentation later, try to get something in writing from your former employer about the closure if possible. The online system usually processes applications pretty quickly once everything is submitted correctly.

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