New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

UGH the whole system is so unpredictable!! I've had payments delayed for no reason at all, then other times they come early. NYS Department of Labor really needs to give us better communication about when to expect our money especially around holidays.

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If you're having trouble getting answers about payment timing, I used a service called Claimyr (claimyr.com) to actually speak with someone at NYS Department of Labor about my deposit schedule. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call yourself and getting the busy signal.

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Joy Olmedo

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same question here but for different reason - does anyone know if we still have to do our weekly claim on monday even though its memorial day?

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Kiara Greene

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Yes, you still need to file your weekly claim on Monday even though it's Memorial Day. The NYS Department of Labor online system runs 24/7 and doesn't shut down for holidays. Your claim window is still the same - you just log in and certify as usual. Missing your weekly certification could delay or stop your benefits, so definitely don't skip it!

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Santiago Diaz

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Check the my.ny.gov site - there should be a notice if offices are closed today. But definitely file that appeal online ASAP since you're cutting it close on the deadline!

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Paloma Clark

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I went through a similar situation last year when I was laid off. The online appeal system through my.ny.gov is definitely your best bet - it's available 24/7 and you'll get an email confirmation once it's submitted. Make sure to clearly explain in your appeal that you were laid off due to company downsizing, not a voluntary quit. Include any documentation you have like your termination letter, layoff notice, or emails from HR. The key is being very specific about the circumstances. Don't panic - as long as you submit it before the deadline tomorrow, you should be fine. The system timestamps everything so they'll know it was filed on time.

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Just a heads up - make sure you apply as soon as possible because there's a waiting week before you can start receiving benefits. Also you'll need to file weekly claims every week even if your initial application is still being processed. The NYS Department of Labor website has all the instructions but it can be confusing at first.

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What do you mean by weekly claims? Is that something different from the initial application?

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Jamal Wilson

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Yes, after you file your initial claim you have to certify every week that you're still unemployed and looking for work. You do this online through the same my.ny.gov portal where you filed your original application.

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I went through this process about 6 months ago when I was laid off. One thing I wish someone had told me is to take screenshots of your confirmation pages after you submit everything - the system can be glitchy sometimes and it's good to have proof you filed on time. Also, if you worked for multiple employers in the past 18 months, gather all that info before you start because the application will time out if you take too long looking things up. Good luck with your application!

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Naila Gordon

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Y'all are making this so complicated. Just certify for this week on Sunday like normal. Then on Tuesday (after Labor Day) file a new claim. Then keep certifying each week. If payments stop, THAT'S when you need to call.

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Cynthia Love

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This👆 is the actual correct answer

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Ella Cofer

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I went through this exact same situation with my BYE falling on July 4th last year. Here's what worked for me: certify this Sunday as normal, then file your new claim on Tuesday September 5th (the day after Labor Day). The holiday doesn't change the basic process, but it might delay processing times since offices are closed Monday. Keep all your documentation ready - especially any part-time work records since you mentioned freelancing. The key is to not skip any certifications during the transition. If your payments get held up (which honestly happens to most people), you'll need to call, but at least you won't lose any weeks by following the normal schedule. Good luck!

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Same thing happened to my neighbor - turned out she forgot to report some cash tips from her waitressing job. NYS Department of Labor just made her pay it back over time, no criminal charges. As long as you cooperate and don't try to hide anything, you should be okay.

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Ella Cofer

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I went through something similar with NYS DOL last year - got an overpayment notice for $3,400 and was absolutely terrified about the fraud investigation part. Turns out I had been miscalculating my gross vs net earnings when reporting part-time work. The key thing that helped me was gathering ALL my pay stubs and employment records before my hearing. I also wrote a detailed letter explaining exactly how I calculated my earnings each week and where I think the confusion happened. The hearing officer could see it was an honest mistake and they waived the fraud penalties, though I still had to repay the overpayment. Don't panic - focus on documenting everything and being completely transparent about what happened.

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