Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Hey OP, don't stress too much. I was super nervous too but the agent I talked to was actually really nice and walked me through everything. You got this!
Just wanted to add - if you get disconnected during the call (which happens sometimes), don't panic! You can call back and they'll be able to see that you already started the process. Also, they might put you on a brief hold while they input information, so don't hang up thinking the call dropped. The whole process took me about 45 minutes when I filed. You're going to do great!
This is so reassuring to hear! I was worried that if something went wrong during the call I'd have to start all over again. 45 minutes doesn't sound too bad either - I was expecting it to take way longer. Thanks for sharing your experience!
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UGH the whole system is so unpredictable!! I've had payments delayed for no reason at all, then other times they come early. NYS Department of Labor really needs to give us better communication about when to expect our money especially around holidays.
If you're having trouble getting answers about payment timing, I used a service called Claimyr (claimyr.com) to actually speak with someone at NYS Department of Labor about my deposit schedule. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call yourself and getting the busy signal.
same question here but for different reason - does anyone know if we still have to do our weekly claim on monday even though its memorial day?
Yes, you still need to file your weekly claim on Monday even though it's Memorial Day. The NYS Department of Labor online system runs 24/7 and doesn't shut down for holidays. Your claim window is still the same - you just log in and certify as usual. Missing your weekly certification could delay or stop your benefits, so definitely don't skip it!
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UPDATE: I finally received my payment! It took 13 business days total from when I completed the DocuSign. No notification or anything, it just appeared in my account this morning. For anyone else waiting, it seems like 2-3 weeks is the normal timeframe. Thanks everyone for your help and advice!
Great news! Glad it came through before your rent was due. Pretty much in line with what I experienced too.
lucky you!! at least the system worked for someone lol
Congratulations on getting your payment! This thread is really helpful for setting expectations. I'm in a similar situation - just submitted my DocuSign for the Tourism Recovery Fund yesterday and was wondering about timing. Based on everyone's experiences here, it sounds like I should expect 2-3 weeks. The tax withholding info is also good to know since I was budgeting for the full amount. Thanks for updating us with your final timeline!
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Check the my.ny.gov site - there should be a notice if offices are closed today. But definitely file that appeal online ASAP since you're cutting it close on the deadline!
I went through a similar situation last year when I was laid off. The online appeal system through my.ny.gov is definitely your best bet - it's available 24/7 and you'll get an email confirmation once it's submitted. Make sure to clearly explain in your appeal that you were laid off due to company downsizing, not a voluntary quit. Include any documentation you have like your termination letter, layoff notice, or emails from HR. The key is being very specific about the circumstances. Don't panic - as long as you submit it before the deadline tomorrow, you should be fine. The system timestamps everything so they'll know it was filed on time.
Aaliyah Reed
Did they tell you which specific weeks were approved for backpay? I'm worried because my situation involves some weeks where I worked part-time and I'm not sure if they'll calculate it correctly. Should I call them again to make sure they have the right information about my work hours for those weeks? I'm so stressed about them potentially overpaying me and then asking for it back later.
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Mohammed Khan
•Not OP but I dealt with part-time work backpay. They should have all your reported income if you certified correctly for those weeks originally. If you didn't certify or made a mistake, definitely call to clarify before they process the payment!
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Ava Garcia
This is really encouraging news! I've been waiting on my NY backpay for about 6 weeks now and haven't heard anything yet. Can I ask what number you faxed your letter to? I've been calling the main line but haven't been told to submit any documentation yet. Maybe I need to be more proactive about asking what they need from me to move my case forward. The waiting is absolutely brutal - I'm behind on rent and bills because of this delay.
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