New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sean Flanagan

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am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get help when we're already stressed about losing our jobs? 🤔 the system is broken af

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Zara Shah

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Preach! 🙌 It's like they're trying to make it as difficult as possible.

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NebulaNomad

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Totally agree. It's almost like they hope people will just give up and not claim what they're entitled to.

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Anna Xian

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Just wanted to add - if you're having trouble getting through on the phone, try calling on different days of the week. I found that Tuesdays and Wednesdays around 10am seemed to have shorter wait times than Mondays or Fridays. Also, have your unemployment insurance number ready if you already have one from your initial application - it speeds things up a lot. Don't get discouraged if it takes a few tries to get through, the system is overwhelmed but the reps are generally helpful once you reach them.

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Luca Conti

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Awesome news! Quick question - when you get the back pay, is it all in one lump sum or do they spread it out over several weeks? Also do you know if they pay interest on the delayed benefits?

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Chloe Taylor

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The letter says it should come as one payment for all the back weeks, but I haven't received it yet. I don't think they pay interest but I'm not 100% sure about that.

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Noah Torres

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This is such an inspiring story! I'm currently dealing with a similar situation - my claim was denied because my employer said I abandoned my job, but I actually resigned due to unsafe working conditions. Reading about your success gives me hope that the appeals process can actually work when you have the evidence to back up your case. Did you have any specific documentation that was particularly helpful in proving your side? I'm trying to gather everything I can before my hearing.

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Chloe Delgado

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The real question is how tf are people still able to steal identities for unemployment so easily?? Like hasn't the system been improved at ALL since the pandemic when this was happening constantly? It's ridiculous that we're still dealing with this in 2023.

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Ava Harris

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For real! The amount of fraud that happened should have been a wake-up call to improve security. But nope. Same broken system.

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Jacob Lee

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They added some verification steps but the hackers just figured out ways around them. Its like a never ending arms race.

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Luca Ferrari

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This is such a nightmare - I'm so sorry you're dealing with this! I went through something similar last year and it was absolutely maddening. The combination of identity theft + NY's impossible phone system is like a perfect storm of frustration. Based on reading through all these responses, it sounds like you have two solid options: 1) Contact your state rep (assembly person or senator) - they really do have special channels and can escalate your case, or 2) Try that claimyr.com service that multiple people mentioned to actually get through to a human. I'd probably try the state rep route first since it's free, but if that doesn't work quickly enough, the calling service might be worth the cost for your peace of mind. The key thing is don't give up - this CAN be resolved, it just takes persistence with the right approach. Keep us posted on what works!

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Carmen Vega

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Thanks for mentioning taxes - I hadn't even thought about that part. I'll make sure to set aside some of the unemployment money for taxes if I get approved. And that's good to know about partial unemployment too, in case they eventually bring us back but only part-time at first.

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Liam Duke

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Carmen, I went through almost the exact same situation with a boutique hotel in Brooklyn last year. They kept promising a "soft reopening" that never happened while I waited around for 5 months like a fool. The worst part was watching my savings disappear while holding onto false hope. Here's what I wish I'd known earlier: File for unemployment IMMEDIATELY - you've already waited too long. In NY, you're eligible the moment you have no work and no pay, regardless of your employment status on paper. I lost out on thousands in benefits because I believed my manager's promises. Also, start documenting everything NOW if you haven't already. Screenshot every text, save every email, write down dates of phone calls. When (not if) this drags on longer, you'll need proof of their promises for both unemployment and potential legal action. My hotel eventually sold to developers and became luxury condos. All of us who waited got nothing but a generic "thanks for your service" email. Don't let loyalty to a company that's stringing you along cost you the financial support you're entitled to. The billion-dollar corporation will be fine - make sure YOU are too.

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Mary Bates

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My neighbor retired at 62 and tried to file for unemployment because she heard you could. NYS Department of Labor denied her claim immediately. She wasted weeks trying to appeal it before giving up. Don't bother unless you have a really unusual situation.

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CosmicCadet

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Just to add some clarity for anyone reading this thread - the key requirement for unemployment benefits in NY is that you must be "able and available for work" and actively seeking employment. When you voluntarily retire, you're essentially stating that you don't want to work anymore, which directly contradicts this requirement. Even if you change your mind later and want to return to work, the initial voluntary retirement would still disqualify you. The only real exceptions might be if your retirement was actually involuntary (like a forced early retirement due to company restructuring) or if there were discriminatory factors involved. But standard voluntary retirement? Definitely not eligible.

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