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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I just wanted to follow up - were you able to resolve this issue? Based on your situation, it sounds like either: 1. A standard processing delay (most likely) 2. A hold on the new card by KeyBank 3. A payment method discrepancy in the system If calling KeyBank didn't resolve it, you should definitely contact NYSDOL directly as they can verify exactly where the payments were sent. This situation is fairly common with new cards.
Update: Problem solved! I called KeyBank this morning and it turns out they had a security hold on the card since it was newly activated. They verified my identity and released the funds - money showed up about 3 hours later. Thanks everyone for your help!
Glad to hear you got it resolved! This is exactly why I always recommend calling KeyBank first when there are issues with new unemployment cards. They put security holds on probably 50% of new activations, especially for larger amounts like yours. For anyone else reading this thread with similar issues - the KeyBank number is usually much easier to get through to than NYSDOL, and they can resolve card-specific problems immediately. Thanks for updating us with the solution!
This is really helpful advice! I'm new to this community and dealing with unemployment for the first time. It's good to know that KeyBank security holds are so common - I would have probably panicked and assumed something was wrong with my claim. The tip about calling KeyBank first instead of trying to reach NYSDOL makes a lot of sense too since they seem impossible to get through to. Thanks for sharing this insight for future people who might run into the same issue!
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UPDATE: I managed to get through to someone on the phone today! Had to try Claimyr like someone suggested above, and it worked. The agent confirmed my license + health insurance card is enough for verification. She also explained that the system message about "all of the hundred" was actually referring to my weekly benefit amount being approved (it's $865). The payment is pending until identity verification completes, which should be in the next 3-5 business days. Such a relief to finally get answers!
Great news! Glad you got it sorted out. Just make sure you continue certifying each week while waiting for the verification to complete. When they finally approve everything, you should receive all back payments for properly certified weeks in one lump sum.
That's awesome that you got through and got some clarity! For anyone else still struggling with this - I went through the same identity verification nightmare back in December. What finally worked for me was uploading my driver's license AND a recent bank statement (within 30 days) together in one submission. The key is making sure both documents show your full legal name exactly as it appears on your unemployment application. Also, scan or photo the documents in good lighting - blurry images get automatically rejected. The whole process took about 7 business days after I uploaded the right combo of documents. Hang in there everyone, it's frustrating but it does eventually work out!
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UPDATE: I finally got through to a representative! Used the Claimyr service that was suggested here and got a callback in about 40 minutes. The rep said there was an issue with my identity verification (apparently my driver's license scan was too blurry) and they needed additional documentation. She helped me upload it right on the call. She said my claim should update within 2-3 business days and I'll receive backpay for all the weeks I've certified. Such a relief to finally get answers! Thanks everyone for your help.
nice!! glad u got it figured out!
Congrats on getting through! That's such a common issue with the document uploads - I had the same problem with a blurry photo of my Social Security card. It's crazy that they don't give you any notification when documents are rejected, you just have to figure it out yourself. Definitely going to bookmark that Claimyr service for future reference. Thanks for posting the update, it gives hope to others dealing with the same frustrating situation!
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The whole system is designed to confuse small business owners IMO. They make it so complicated on purpose so you mess up and pay penalties.
+1 on this. took me forever to figure out all the different forms and deadlines
As someone who's been through this process recently, I'd recommend getting an EIN from the IRS first if you haven't already - you'll need it for both federal and state registrations. For the NYS Department of Labor registration, you can do it online through their employer services portal, but make sure you have all your business info ready including your NAICS code. One thing that caught me off guard was that even if you don't owe FUTA tax in a quarter (because you're under the $1,500 threshold), you still need to file Form 940 annually. Also keep detailed payroll records from day one - both systems will want quarterly wage reports and it's much easier if you're organized from the start.
Zoe Papadakis
Wait, I thought if you got fired you couldn't get unemployment? My friend told me only people who get laid off can collect benefits. Now I'm wondering if I missed out when I got fired from my restaurant job six months ago...
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Aisha Rahman
•That's a really common misconception! You can absolutely get benefits if you're fired, as long as it wasn't for serious misconduct like stealing or violence. Even things like tardiness or poor performance usually qualify you. Your friend was wrong about that - you should have applied!
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Olivia Evans
@Mateo Perez - definitely apply right away! The fact that you were fired right after requesting medical time off is a huge red flag and could actually work in your favor. New York has strong protections for employees who need medical leave. When you file your claim, make sure to mention the timeline - that you requested medical time off and were suddenly fired for "performance issues" with no prior warnings. Document everything you can remember about the situation. Even if they initially deny your claim, you have a strong case for appeal. Don't let them intimidate you out of filing - you've been paying into this system and you deserve these benefits when you need them.
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Hunter Edmunds
•This is really good advice! The timing of your firing right after requesting medical leave definitely sounds suspicious. I'd also suggest keeping records of any texts, emails, or documentation from when you requested the time off. If you have anything in writing that shows you followed proper procedures for requesting medical leave, that could really help your case. The fact that you had no prior write-ups after 8 months makes their "performance issues" claim look pretty weak too.
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