New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amina Diallo

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ofc their system is broken again 🙄 water is wet. But seriously go check r/NYunemployment - bunch of people saying theres a system wide delay this week affecting payments. Some people on there said payments are delayed 3-4 days because of a "system migration" whatever that means

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Carmen Vega

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Thank you! I'll check that sub - didn't know it existed!

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Darren Brooks

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I had this EXACT same issue about 6 weeks ago - certified on Monday, nothing showed up for over a week. Turns out there was some random flag on my account that needed manual review, but the system never told me about it. I finally got through using one of those callback services people mentioned here (used Claimyr after reading about it) and the agent cleared it immediately. Payment showed up the next day. Don't wait too long hoping it fixes itself - these delays usually mean there's something that needs human intervention. The automated system is garbage at communicating what's actually wrong.

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This is really helpful to know! I'm definitely leaning towards trying one of those callback services at this point. How long did it take them to actually get you connected to someone? And was it expensive? I'm just worried about spending money I don't have if my payment is already delayed.

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Yuki Tanaka

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Just confirming what others said - $504 is indeed the current maximum weekly benefit amount for regular unemployment insurance in New York. This amount gets reviewed annually. Your benefits will last up to 26 weeks as long as you continue to meet eligibility requirements. Make sure you understand the work search requirements because that's where a lot of people run into issues.

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Aaliyah Jackson

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Perfect, thank you for confirming! I feel much more confident about my situation now.

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Marilyn Dixon

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Welcome to the community! I see you're getting great advice here about your benefit amount. One thing I'd add is that you should also check if you qualify for SNAP benefits (food stamps) while you're on unemployment - the income limits are pretty generous and it can really help stretch your budget. Also, if you had any dependents, make sure NY DOL has that information because there might be additional dependency benefits available. The $504 weekly is just your base amount, but there could be small additions for qualifying dependents.

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Diego Vargas

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This is really helpful advice about SNAP benefits! I hadn't even thought about that. Do you know if being on unemployment affects SNAP eligibility in any way? I don't have any dependents but the food assistance would definitely help while I'm job searching. Also, is there a specific place to apply for SNAP or do I need to go through a different office than where I applied for unemployment?

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Lily Young

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Just wanted to add my experience with the BRI Pre-date process since I went through it earlier this year. One thing that really helped me was having my severance paperwork ready when I called. They asked about when my employment officially ended vs when I stopped receiving pay, which can be different dates if you got severance or vacation payout. Also, if you're worried about remembering job search details for each week, don't stress too much. I was honest about the weeks where I didn't do much searching (like Thanksgiving week) and they were understanding. The key is showing you made a good faith effort overall. The whole backdating approval took about 2 weeks from my initial call to getting payments, so be patient with the process. Good luck with your January 3rd filing!

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Connor Rupert

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Thanks for sharing your experience! That's a great point about having severance paperwork ready - I didn't think about them asking for those specific dates. I did get a small severance payout so the dates might be different. Also reassuring to hear they were understanding about lighter job search weeks during holidays. Two weeks total timeline sounds pretty reasonable compared to some of the horror stories I've heard!

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Harper Hill

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I'm in a similar situation - got laid off in November but haven't filed yet because my company kept saying they might bring people back after the new year. Reading through all these responses is super helpful! One question for those who've been through the backdate process: did anyone have issues if they took a short temp job during the waiting period? I did some freelance work for about 3 weeks in December and I'm worried that might complicate things when I try to backdate to November. Should I mention this upfront when I call the BRI Pre-date Department? Also @Sarah Ali - sounds like you've got good documentation and your assemblyman's office backing you up, which seems to make a big difference based on what others are saying here. Good luck with your Jan 3rd filing!

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Joshua Hellan

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@Harper Hill - Yes, definitely mention the freelance work upfront when you call! I actually had a similar situation where I did some part-time work during my waiting period. When I called the BRI Pre-date Department, they asked specifically about any earnings during each week I was claiming. Being honest about it actually helped my case because it showed I was actively trying to support myself while waiting to file. They just deducted those earnings from the weeks you worked, but it didn t'disqualify me from backdating. The key is having records of exactly what you earned and which weeks you worked. Good luck to both of us with this process!

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just apply asap dont overthink it the system walks you thru everything step by step

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Emma Wilson

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Sorry to hear about your restaurant closing down @Andre. One thing to add that others haven't mentioned - when you're filling out the application online, make sure you have your bank account info ready if you want direct deposit (routing and account numbers). It's much faster than waiting for a debit card to arrive in the mail. Also, the system will ask why you're unemployed - since your workplace closed, that should be straightforward, but if they ask for any documentation later, try to get something in writing from your former employer about the closure if possible. The online system usually processes applications pretty quickly once everything is submitted correctly.

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Ruby Blake

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Just remember the $504 is before taxes. They do withhold federal taxes if you elect to have them taken out, which I'd recommend unless you want a surprise at tax time. Also if you have any other income while collecting you need to report it on your weekly claims or you could end up with an overpayment situation.

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Jamal Harris

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Based on your $22/hour full-time wage, you should qualify for a decent benefit amount. At 40 hours a week, that's about $880 gross weekly, so you'd likely get somewhere in the $400-450 range per week depending on your exact earnings history. One thing to keep in mind - make sure you file as soon as possible since there's usually a one-week waiting period before benefits start, and you can't get benefits for weeks before you actually file your claim. The sooner you get the process started, the sooner you'll start receiving payments.

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