


Ask the community...
If u cant get through to anyone, contact your local news station. I swear this works. My cousin's unemployment fraud case was dragging on for months until she contacted the 'fighting for you' segment on channel 7. They did a story and her case was resolved in a week.
This is absolutely infuriating and unfortunately becoming way too common. I went through something similar last year - found out someone had been collecting my benefits for 3 months while I was struggling to pay rent. Here's what worked for me: 1. Document EVERYTHING - screenshot your account showing the fraudulent changes, save all emails/communications 2. Contact your state assemblyperson AND senator - not just one. Their offices have direct lines to the unemployment department 3. File complaints with both the NY State Attorney General and the federal DOL fraud hotline 4. If you have a local unemployment office, show up in person with all your documentation - sometimes physical presence gets results when calls don't I also ended up using one of those callback services (claimyr) that others mentioned - was skeptical but it actually got me connected to a real person who could escalate my case. Took about 8 weeks total but I did get all my stolen benefits back plus the ones I was owed. The system is broken but don't give up. Keep pushing from multiple angles - the squeaky wheel gets the grease with these agencies. Hang in there!
Listen, if you want a real answer instead of these guesses, you HAVE to talk to someone at unemployment directly. Try calling right at 8:00am when they open or use that service someone mentioned above (claimyr.com) - my friend used it last month when she had payment issues and said it was the only way she finally got through.
I went through something similar last year when I moved to North Carolina for a semester program while claiming NY unemployment. Here's what I learned from actually talking to a rep: 1. You CAN claim while temporarily out of state for education as long as NY remains your permanent residence 2. You must still be actively searching for work in NY and be willing to return for interviews 3. The key is being honest about your situation - don't try to hide where you are 4. Your school schedule matters more than your location - they need to know you're available for full-time work if offered 5. Keep detailed records of your job search activities in NY I had to do a phone interview about 6 weeks into my program where they asked about my availability and school schedule. Since I was only taking 3 classes and could accept work, they approved my continued benefits. The hardest part was getting through to someone initially - took me weeks of calling. I'd recommend trying that Claimyr service others mentioned since the phone system is basically impossible to navigate otherwise. Whatever you do, don't guess or assume - get it officially documented in your file. The penalties for misrepresenting your situation are severe, but if you're honest and follow the rules, you should be fine.
This is super helpful, thank you for sharing your actual experience! It sounds like the key is being upfront about everything and getting it documented properly. I'm definitely going to try that Claimyr service since calling directly seems impossible. Did they ask you to provide any specific documentation during your phone interview, like proof of your job search activities or school enrollment?
I remember when mine was about to run out last year, I got some kind of letter in the mail maybe 2 weeks before? But honestly the whole system is such a mess, I wouldn't count on getting proper notice. Just keep track yourself.
You can also calculate it yourself pretty easily! Take your weekly benefit amount and multiply by 26 weeks - that's your maximum. Then check how much you've already collected in your payment history. The difference is what you have left. I started doing this math every few weeks so I could plan ahead. Also worth noting that if you're getting close to running out, you might want to look into whether you qualify for any job training programs through NYS Department of Labor - some of them can extend your benefits while you're in training.
Same thing happened to me but with my car breaking down constantly. Filed anyway and got approved after they investigated. The key is showing it wasn't intentional misconduct.
I work in HR and can tell you that attendance issues don't automatically disqualify you from unemployment benefits. The NYS Department of Labor looks at whether the behavior was willful misconduct or due to circumstances beyond your control. Childcare emergencies can be considered compelling circumstances. Make sure to file your claim immediately and be completely honest about the situation. Keep any documentation you have about the childcare issues - texts, emails, etc. Even if your claim goes to adjudication, don't give up. Many people win their appeals when they can show the attendance problems weren't due to deliberate misconduct.
This is really helpful advice, especially coming from someone in HR! I'm definitely going to gather all those texts from my babysitter and any emails I sent to my supervisor about the childcare issues. It's reassuring to know that they actually look at the circumstances rather than just automatically denying for attendance. How long does the adjudication process typically take when they're investigating these types of cases?
Fatima Al-Sayed
I work in HR and see this happen occasionally. As long as you contact NYS Department of Labor promptly and haven't received any benefit payments, it's usually a non-issue. Your employer might get a notice but most understand that people explore their options during uncertain times.
0 coins
ThunderBolt7
•That's reassuring to hear from someone on the employer side. I'll call first thing Monday morning to get this sorted out.
0 coins
Ravi Sharma
I went through this same exact situation about 6 months ago! Filed by mistake when I thought I was getting laid off, then my manager called me back for reduced hours. I was panicking thinking I'd get in trouble. Called NYS DOL and explained - they were actually pretty understanding about it. The rep told me it happens more than you'd think. They just marked my claim as "voluntarily withdrawn" and that was it. No issues with my employer either, they barely mentioned the notification they got. Don't stress too much about it, just call them ASAP and be honest about the mistake.
0 coins