New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Zainab Ismail

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Here's everything you need to know about qualifying for NY unemployment: Earnings Requirements: - Minimum $3,100 in one quarter - Must have worked in 2 different quarters - Total earnings must be 1.5x your highest quarter Base Period: - Standard: First 4 of last 5 completed quarters - Alternate: Last 4 completed quarters if you don't qualify under standard Other Requirements: - Job loss not your fault - Must be ready and able to work - Need proper work authorization If you're having trouble reaching someone, use claimyr.com - they'll wait on hold and connect you to an agent. Saved me hours of frustration. Keep all your pay stubs and employment docs handy when you apply!

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Connor O'Neill

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this should be pinned fr 👆

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GalacticGuru

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thank you sm for breaking it down like this!

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Eli Butler

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Just went through this myself! If you worked consistently for 3 months and made decent money, you might actually qualify. The key is calculating your base period earnings - if you started 3 months ago, they'll look at your earnings in the quarters you worked. Even if you don't meet the standard base period requirements, New York has an alternate base period that might work in your favor. I'd definitely recommend applying online at labor.ny.gov and seeing what happens. The worst they can do is say no, but you might be surprised. Also keep track of all your job search activities from day one - you'll need to report those weekly if you get approved. Good luck! 🤞

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Darcy Moore

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To directly address your situation: 1. Your backpay eligibility is preserved even though you've returned to work. The system maintains records of your certifications. 2. You need to submit a backdate request specifically for those missed weeks (July-September 2025). This is done by speaking with an agent. 3. Since you've returned to work, make sure to note the exact date you became employed again, as this will be important for determining your final eligible week. 4. Bring documentation of your job search activities for those weeks in question, as they may request this to verify eligibility for the back weeks. 5. Once resolved, payment typically arrives within 2-3 business days for all eligible back weeks at once. The technical term for what you need is a "backdated payment review" for weeks where certification was completed but payment was not issued.

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Harold Oh

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Thank you for the detailed explanation! This makes me feel better knowing there's an actual process for this. Do you know if there's a time limit for requesting backpay? I'm worried because it's already been 3+ months.

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Darcy Moore

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There is a time limit, but it's generally quite generous. For 2025, NYSDOL allows backpay requests for up to 12 months from the dates in question. Since you're only going back to July 2025, you're well within that window. The most important thing is that you have documentation showing you certified for those weeks, which the system should have on record. Make sure to specifically request a "backdated payment review" when you speak with an agent.

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I went through something similar earlier this year! My payments stopped in May and I didn't get them resolved until August. The most important thing is to be persistent and document everything. When you do get through to someone, ask them to check for any "adjudication flags" or "system holds" on your account - that's usually what causes the sudden payment stops. Also, since you're now working, make sure to tell them the exact date you returned to work so they can calculate your final eligible week correctly. They should be able to process all your backpay for July through September in one lump sum once they clear whatever is blocking your account. Don't give up - you're definitely entitled to that money for the weeks you properly certified!

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ugh this is bringing back memories of my own nightmare with NYS Department of Labor appeals. took forever but i eventually got my benefits. the waiting is the worst part when youre already stressed about money

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Omar Zaki

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I went through a similar appeal process last year for attendance issues related to my son's medical appointments. The key thing that helped my case was showing that I had communicated with my supervisor about the situation and that the company didn't follow their own progressive discipline policy. Document everything - emails, texts, even notes from verbal conversations with dates. Also, check if your employee handbook mentions anything about accommodating family emergencies or childcare issues. The hearing officer will want to see that you made good faith efforts to address the attendance problems and that your employer didn't give you a fair chance to improve. Don't let them intimidate you - many of these misconduct denials get overturned when the employer can't prove willful misconduct.

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Ellie Kim

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I feel your pain, OP. Been there, done that. It's like trying to win the lottery just to talk to a human being. Have you tried calling right when they open? Sometimes that works for me.

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Fiona Sand

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Good advice, but don't forget to be persistent. It might take multiple tries.

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Lourdes Fox

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I've been in the exact same situation and it's beyond frustrating! What finally worked for me was a combination of calling right at 8 AM sharp and using the auto-redial feature on my phone. I also found that Tuesday through Thursday tend to be slightly less busy than Mondays and Fridays. One thing that helped was having someone else call from a different phone at the same time - doubled my chances of getting through. Also, don't hang up if you get put on hold for a long time, even if it's been over an hour. I waited 2.5 hours once but finally got through. The key is persistence and not giving up. You got this!

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Amina Diop

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The whole system is so confusing!! I don't understand why they make it so hard to get benefits when you really need them. Good luck with your claim.

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Mei Zhang

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I went through something similar last year when I was terminated from my job. The key thing to remember is that NYS Department of Labor looks at whether your actions were willful misconduct versus just poor performance or circumstances beyond your control. Transportation issues that caused tardiness might not be considered misconduct if you were making good faith efforts to get to work. When you file your claim, definitely mention the transportation challenges - it shows you weren't being deliberately negligent. Also, keep records of any documentation from your employer about the termination reason. The whole process can take a few weeks, so file as soon as possible. Don't let the "fired for cause" label discourage you from applying - many people in similar situations still qualify for benefits.

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