New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just wanted to add that the rates can change if your state has outstanding federal loans. New York usually stays current so you get the full credit, but it's worth double-checking each year.

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This is really helpful information! I'm also dealing with payroll setup for a small business. One thing I'm wondering about - do these NYS Department of Labor rates apply from the very first employee you hire, or is there a minimum threshold? I know some states have exemptions for very small employers, but I want to make sure we're compliant from day one.

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I had this exact situation last year! NYS Department of Labor started taking my child support out after about 3 weeks. The amount was the same as when I was working but obviously it hit harder since unemployment is way less money. You might want to call your child support caseworker to discuss modification if the payments become too much.

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Did you have any trouble reaching someone at child support enforcement? I've heard their phone lines are impossible to get through.

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If you're having trouble reaching NYS Department of Labor or child support offices by phone, I've had success using Claimyr (claimyr.com) to get through to agents. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to sort out my benefit deductions.

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This whole system is ridiculous! They expect you to live on practically nothing while still taking out the same child support as if you're making full wages. How are we supposed to pay rent AND child support on $400 a week??

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I feel you but the kids still need support regardless of our employment status

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@Ethan Davis is right that kids need support, but @Aisha Abdullah raises a valid point about the financial strain. The system doesn t automatically'adjust for reduced income - you have to proactively request a modification through the court or child support office. It s definitely'worth looking into if your unemployment benefits are significantly less than your previous wages. The modification process can take time though, so don t wait'if you re struggling'to make ends meet.

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just quit my job last month and got denied immediately... didn't know about the good cause thing. can i appeal or am i screwed?

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You can definitely appeal! You have 30 days from the denial notice to file an appeal. Make sure you gather all your documentation about why you quit and be prepared to present your case at a hearing.

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The whole system is so unfair. They make it nearly impossible to prove 'good cause' unless you have perfect documentation. Most people don't think to document harassment when it's happening because they're just trying to survive the situation.

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This is exactly my concern. I have some evidence but wish I had started documenting everything from the beginning.

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@eb792822e6f9 Even if your documentation isn't perfect, it's still worth pursuing. I work in HR and I've seen cases where people successfully appealed with just a few key pieces of evidence - like emails showing unreasonable demands or witnesses who can testify about the hostile environment. The key is to be very specific about dates, incidents, and how it affected your ability to continue working. Don't let the imperfect documentation stop you from trying - the worst they can say is no, but you might be surprised. Document everything you can remember now while it's still fresh, even if it's just your own written timeline of events.

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DON'T FORGET TO FILE YOUR WEEKLY CLAIMS! I missed one week because I thought since I was approved the payments would just come automatically. WRONG. Had to call and explain and it was a nightmare. You have to certify every single week that you're still unemployed and looking for work.

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Oh no! What happened when you missed the week? Did you lose that payment forever?

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No I eventually got it back but it took like 3 weeks and multiple phone calls. Just don't make the same mistake I did - set a reminder on your phone or something.

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The first payment usually takes longer than the rest, mine took almost two weeks but after that it was pretty regular. Make sure you have all your job search documentation ready too because they can audit you at any time.

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What kind of documentation do they want for job searches? I've been applying to places but not really keeping detailed records.

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You need to keep records of where you applied, when you applied, and what type of job it was. I keep a simple spreadsheet with company name, position, date applied, and how I applied (online, in person, etc.). NYS requires you to make at least 3 job search contacts per week. They can ask for this documentation anytime so it's better to be prepared from the start!

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When I bought my house in 2019 my mortgage broker mentioned unemployment insurance but I declined it because it seemed expensive at the time. Now I wish I had gotten it! Make sure you're also doing your weekly job search requirements for NYS Department of Labor - missing those can mess up your benefits. You need to document 3 job contacts per week and they're stricter about it now than they used to be.

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I'm in a similar situation and found that some credit unions offer better mortgage protection options than big banks. Also, don't forget to check if you qualify for any utility assistance programs while you're on NYS Department of Labor benefits - many utility companies have hardship programs that can free up some money for your mortgage. Contact 211 (dial 2-1-1) for local assistance programs in your area. They helped me find food assistance which reduced my grocery budget and gave me more room for housing costs.

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