New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

After the mail carrier delivered my neighbor's KeyBank card to ME by mistake, I'm convinced half the missing cards are just delivered to the wrong address. Check with neighbors and your building's mail area if you're in an apartment.

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I'm dealing with the exact same issue right now - filed in early February, got approved, chose the debit card option and it's been 3.5 weeks with nothing. Called KeyBank twice and got the same useless "it's been mailed" response. What's really frustrating is that I can see my payments sitting there as "processed" on the unemployment website but I can't access any of it. At this point I'm starting to think these cards are getting lost in the mail or delivered to wrong addresses. Going to try calling unemployment directly tomorrow but from what I'm reading here, sounds like I might need to look into that claimyr service to actually get through to a human. This whole system is such a mess when people are already stressed about money.

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I'm in almost the exact same boat! Filed around the same time, approved, card option, and now going on week 4 with nothing. It's so stressful seeing those payments just sitting there while bills are piling up. I've been reading through all these responses and it sounds like calling unemployment directly is the way to go, but everyone says it's impossible to get through. Might have to try that claimyr thing too if regular calling doesn't work. Keep me posted on what happens when you call tomorrow - I'm planning to do the same!

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Just filed mine last week, super easy! The my.ny.gov portal works great now. Make sure you file within the first week of being unemployed or you might miss out on benefits for that week. Also Rochester doesn't have a walk-in center anymore - everything really is online or by phone these days.

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Good to know about the timing! I'll get started on it today then. Thanks everyone for the help!

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Hey Lena! Just wanted to add that when you file online, make sure to keep records of everything - screenshot your confirmation page and save any reference numbers they give you. Also, you'll need to certify for benefits every week after your initial claim, which you can also do through the my.ny.gov portal. The first payment usually takes 2-3 weeks to process, so don't panic if you don't see money right away. Good luck with everything!

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I went through this exact situation last year and want to share what I learned. First, definitely start applying for other assistance programs NOW - don't wait until September. SNAP benefits can take a few weeks to process, and rental assistance programs often have waiting lists. Also, consider looking into temporary staffing agencies. Even if it's not your ideal work, getting some employment before your benefits run out could help you qualify for partial unemployment (as mentioned above) and might eventually lead to full-time opportunities. I found work through a temp agency that turned into a permanent position after 3 months. One more thing - document everything about your job search. Keep records of applications, interviews, etc. If any emergency extension programs do become available, they often require proof of active job searching. Hang in there, and start building that safety net of other resources before you actually need them.

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This is really solid advice, especially about starting the application process for other assistance programs early. I've been putting off applying for SNAP because I kept hoping I'd find a job soon, but you're right that I should get the ball rolling now rather than wait until I'm desperate in September. The temp agency suggestion is smart too - I've been so focused on finding permanent full-time positions that I hadn't considered temp work as a bridge. Even if it's not ideal, some income is better than none and it could help with the partial unemployment benefits. Thanks for the practical tips and for sharing your experience - it gives me hope that there might be a path forward even if it's not the one I originally planned.

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I'm dealing with a similar situation and wanted to add something that might help. I discovered that some counties in NY have "emergency assistance" programs specifically for people who are about to exhaust unemployment benefits. These aren't widely advertised but they exist. I'd suggest calling your county's Department of Social Services directly and asking if they have any emergency rental assistance or utility assistance programs for people whose unemployment is ending. Also, if you have any skills that could translate to freelance work (writing, design, tutoring, etc.), consider starting to build that up now while you still have some benefits coming in. Even small amounts of freelance income can help bridge the gap and might make you feel less helpless about the situation. The job market is brutal right now, but you're not alone in this struggle. Start preparing for September now by applying for everything you qualify for - SNAP, rental assistance, utility assistance, food banks, etc. Having those safety nets in place before you need them will give you more time to focus on job searching without the immediate panic of bills piling up.

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The unemployment system is so broken honestly. They make you jump through hoops even when you have legitimate reasons for missing work. Like what are you supposed to do, abandon your sick child to keep a minimum wage job? But definitely apply - document everything and fight it if they deny you initially.

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NeonNova

Exactly! The system expects perfect attendance even when life happens. It's ridiculous.

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I work in HR and deal with unemployment claims regularly. From what you described, you have a decent chance of getting approved. NYS Department of Labor will consider whether your employer had a clear attendance policy that you were aware of, and more importantly, whether your absences were due to circumstances beyond your reasonable control. Car trouble and child illness are typically considered valid reasons. When you file, be completely honest about the attendance issues but emphasize the legitimate reasons. Also, if your employer contests the claim, you'll have a chance to present your side during the hearing process. Don't let the termination discourage you from applying - you've paid into the system and deserve a fair review.

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Wait so does higher unemployment mean I'm more likely to get denied? I'm worried because I quit my job due to unsafe working conditions and I've heard mixed things about whether that qualifies.

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Your approval depends on your specific circumstances, not overall unemployment rates. Quitting for unsafe conditions can qualify if you documented the issues properly and tried to resolve them first.

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Don't let economic rumors delay your filing! I work in HR and see this confusion all the time. Your unemployment benefits are calculated based on YOUR earnings history over the past 18 months, not current unemployment rates. The key dates that matter are: when you became unemployed (your "benefit year begin date") and when you file your claim. Every week you delay filing is a week of potential benefits you can't get back. The NY system doesn't care if 100 people file or 100,000 people file - your eligibility is determined by your individual work record and separation circumstances. File today at labor.ny.gov!

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