New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$0 upfront. We only hold your card.
No live agent, no charge.


$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

For anyone new to the system, here's what you need to know about holiday delays: Payments typically drop the next business day DON'T panic if you don't see it right away They won't respond to questions about where your money is during the delay Plan ahead for these delays around major holidays If you absolutely need to speak with someone, try claimyr.com - they handle the calling and holding for you. Been through this rodeo many times, just gotta roll with it 🤷‍♂️

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this should be pinned tbh

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MVP right here with the actual useful info 💯

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which holiday is it even for? feels like they take every possible day off 🤡

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probably presidents day since its on a tuesday. they always close for that one

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Did you recently complete your first 10 weeks of benefits? Sometimes there's a recalculation that happens after the initial period, especially if there were any wage verification issues during your original claim processing.

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I had a similar issue last year where my benefits suddenly dropped with no warning. In my case, it turned out that NYS Department of Labor had received updated wage information from a previous employer that changed my base period calculation. The really frustrating part is that they don't automatically send you a notice explaining the change - you have to specifically request a "monetary redetermination notice" to get the details. I'd suggest calling and asking specifically for that document, or if you can't get through by phone, try sending a secure message through your my.ny.gov account requesting an explanation of the benefit reduction and asking for any notices related to monetary redetermination.

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good luck mama! its tough out there but you got this

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I'm in a very similar situation - been home with my kids for 5 years and just started looking for work again. What I learned is that even though you can't get regular unemployment, there are some other programs that might help. Check if you qualify for emergency assistance through your county's social services department. Also, some community colleges have programs specifically for parents returning to work that include childcare assistance while you're in classes or training. The library in my area also has free computer classes and job search workshops that have been really helpful for getting back up to speed with technology and job applications.

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I was told my claim was priority back in May, and after 2 weeks of nothing, I called and they said there was no priority flag on my account! The first rep had lied just to get me off the phone. Make sure you call back and confirm it's actually been marked priority.

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OMG that's infuriating! I'll definitely call back to confirm. Did you eventually get it sorted out?

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Yeah but only after I got through to a tier 2 specialist who actually knew what they were doing. The regular phone reps just read scripts and barely have access to do anything. Had to use claimyr.com to finally get through to someone useful after weeks of trying.

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I'm in a similar situation right now - been waiting 8 days since they told me my claim was on priority status. Reading all these responses is both helpful and terrifying lol. Sounds like it really varies wildly from person to person. I've been checking my payment history obsessively too but still nothing. At least now I know to also check messages and maybe try calling back to confirm the priority flag is actually there. The idea of contacting my assembly person's office is interesting - never thought of that approach. Thanks everyone for sharing your experiences, it helps to know I'm not alone in this nightmare!

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Just apply anyway! The worst they can do is say no, and you might be surprised. I thought I didn't have enough earnings from my seasonal job but apparently working at different places in different quarters still counts toward your total. Don't overthink it.

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@Keisha Williams - You can find your base period quarters by looking at when you file your claim. If you file today, your base period would be January 2024 through December 2024. The NYS DOL website has a tool under "Unemployment Insurance" > "File a Claim" that shows your exact base period dates. You can also log into your online account once you start the application process to see your wage history. Don't worry about having every single pay stub - they usually have your wage information from employers already, but it's good to have some records just in case there are discrepancies.

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