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If you're having trouble reaching someone at NYS Department of Labor about your 1099-G or tax withholding questions, I had good luck using claimyr.com to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was way easier than sitting on hold for hours trying to get answers about my tax documents.
Thanks for the tip! I might need to call them if I can't find my 1099-G form anywhere. Did they charge you to use that service?
just went through this myself - make sure you also check if your state has any special rules about unemployment taxation. some states don't tax unemployment benefits even if the federal government does
Good point! For New York specifically, the state does tax unemployment benefits just like the federal government does. So unfortunately if you received UI from NYS Department of Labor, you'll need to pay both federal and state taxes on it. Some states like California don't tax unemployment but NY isn't one of them.
The unemployment system is such a mess though. Like why do they make it so hard to even file a simple claim? I spent THREE HOURS on the phone just trying to get someone to explain why my claim was taking so long.
Same here! The whole process is so confusing and then when you need help you can never reach anyone.
@Isabella Ferreira You're absolutely right to be concerned about protecting your credit, but everyone here is correct - unemployment won't affect it at all! One thing I'd add is to make sure you file your weekly certifications on time once you get approved. Missing those can delay payments, and THAT could indirectly impact your credit if you can't make your other payments. Also, keep detailed records of your job search activities since NY requires you to be actively looking for work. The sooner you file, the sooner you can start getting those benefits you've already earned through your work history.
Just be careful about ATM fees!! I got hit with like $3 charges at random ATMs before I figured out the KeyBank ones are free. There's an app that shows you where the free ones are located.
I've been using my unemployment card for about 3 months now and it works pretty much everywhere. One tip - if you need cash, CVS and Walgreens usually allow cash back up to $35 with a purchase, even when grocery stores won't. Also, make sure to keep your receipts because sometimes transactions take a day or two to show up in your balance and you don't want to accidentally overdraft.
I feel your pain! Going through the same thing right now - been 6 weeks for me and they keep saying "it's under review" with no timeline. The worst part is you can't even get regular benefits while they're investigating, so we're just stuck waiting with no income. Have you tried reaching out to your local assembly member's office? I heard they sometimes have connections that can push these cases along faster. Also make sure you have all your documentation ready (police report, ID verification, etc) because once they finally get to your case they'll want everything at once. Hang in there! 💪
Evelyn Xu
The whole system is ridiculous anyway. Whether you're federal, state, or private sector, NYS Department of Labor takes forever to process anything and you can never reach anyone on the phone. Good luck OP, hope your experience is better than most of us have had with their so-called customer service.
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Dominic Green
•seriously, the adjudication process is a black hole no matter what kind of job you had before
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Ethan Davis
Just wanted to add that when you file your UCFE claim through NYS Department of Labor, make sure you select "Federal Government" as your employer type in the application. This helps them route your claim correctly for processing. Also, don't be surprised if your monetary determination letter shows wages from "United States of America" instead of "USPS" - that's normal for federal employee claims. The benefit calculation works the same way as regular unemployment, just sourced from federal wages.
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