New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

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Just to clarify - not knowing you were eligible can be good cause if you can document that you researched other options or received conflicting advice. Keep any emails or notes about job search activities during those months. The key is showing you weren't just procrastinating but had legitimate reasons for the delay.

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I do have emails with recruiters and applications I submitted. Would those help show I was actively looking for work instead of just avoiding filing?

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Absolutely! Those demonstrate you were taking reasonable steps to find employment, which supports your case for backdating.

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I was in a very similar situation - got laid off in September but didn't file until December because I was confident I'd land something quickly. NYS DOL approved my backdating request once I explained that I genuinely believed unemployment was meant as a last resort and had been actively interviewing. The key thing that helped my case was showing a clear timeline of my job search efforts during those months. I submitted screenshots of job applications, interview confirmations, and even rejection emails to prove I was pursuing work rather than just delaying. They ended up giving me back pay for about 8 weeks out of the 12 I requested. Don't let the fear of rejection stop you from trying - the worst they can say is no to some of the weeks, but you'll still get benefits going forward.

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Hannah, your story gives me so much hope! I'm basically in the exact same situation - lost my job in October and kept thinking something would come up. Did you submit all that documentation right when you filed your initial claim, or did they ask for it later? I'm worried about overwhelming them with too much paperwork upfront but also don't want to seem unprepared. Also, how long did it take for them to make the decision on your backdating request?

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@Hannah White This is exactly what I needed to hear! I ve'been beating myself up about waiting so long, but your experience shows it s'not hopeless. I have a folder full of job applications and interview emails from those three months, so I feel more confident now about putting together a solid case. Did you upload everything as PDFs when you filed, or is there a specific format they prefer? Really appreciate you sharing your experience - it s'given me the push I needed to stop procrastinating and actually file this claim!

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I've been researching this same question and found some additional info that might help. According to NYS Labor Law Section 590, the maximum weekly benefit amount is recalculated each year using 50% of the statewide average weekly wage from the previous year. What's particularly frustrating is that while they use this formula to set maximums, your individual benefit is still based on your personal wage history during the "base period" - typically the first 4 of the last 5 completed quarters before filing. So even when the maximum goes up in October, many people won't see the full benefit because their personal calculation might be lower than the new maximum anyway. I've been tracking the Department's quarterly reports and it looks like wage growth has been modest, so don't expect huge increases. For anyone starting new claims after October 2025, the rates should reflect 2024 wage data, but those of us on current claims are indeed stuck with our locked-in amounts until our benefit year expires.

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This is really comprehensive info about the legal framework behind the benefit calculations! The distinction you made about the maximum vs individual benefit calculation is something I hadn't fully grasped before. So even if the 2025 maximum weekly benefit increases, someone's personal benefit amount could still be lower based on their wage history during that base period. That explains why some people might not see much difference even when rates go up. The fact that they use wage data that's already a year old to calculate benefits while we're dealing with current inflation is just another layer of frustration. Thanks for digging into the actual Labor Law section - having the legal reference helps understand why the system works this way, even if it doesn't make it any less annoying for those of us dealing with rising costs right now.

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I've been through a similar situation and wanted to share what I learned from my experience. Started my claim in September 2024 and was initially confused about how the rate increases work. After doing some research and finally getting through to a NYS DOL representative, here's what I found out: the benefit year runs from October to September, and your weekly benefit amount is locked in for that entire period based on when you file. So unfortunately Oliver, since you started in November 2024, you're on the 2024 benefit year rates until your claim expires. The 2025 rates that will be announced around August/September will only apply to new claims filed after October 2025. I know it's not the news you wanted to hear, but at least you can plan accordingly. One small tip - keep an eye on the NYS DOL website in late summer for the official announcement about 2025 rates, especially if you think you might need to file a new claim next year.

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Thanks Miguel, that's really helpful to hear from someone who went through this recently! I was hoping there might be some way to get adjusted rates mid-claim, but it sounds like that's just not how the system works. At least now I know exactly what to expect and can stop checking for updates that won't affect me anyway. I'll definitely keep an eye out for the 2025 rate announcements in case I need to file again after my current benefit year ends. It's frustrating but I appreciate everyone in this thread sharing their experiences - makes it much easier to understand how this all works.

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Just to add - even though you can file right away, make sure you have all your documentation ready. You'll need your Social Security number, employment history for the past 18 months, and details about how you lost your job. Having everything organized will make the application process smoother with NYS Department of Labor.

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Great advice from everyone here! Just wanted to emphasize that the "file immediately" rule is super important. I learned this the hard way when I got laid off from my retail job last year. I waited almost 2 weeks because I thought I needed to have a certain number of job applications submitted first, but that's not required to file the initial claim. The job search requirements come after you start receiving benefits. NYS Department of Labor starts your benefit year from when you file, not when you lost your job, so every day you wait is potentially money left on the table. The online system at my.ny.gov is pretty straightforward once you get started.

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Just make sure your employer is classifying you correctly as an employee and not trying to call you a contractor to avoid paying UI taxes. That's unfortunately common and would leave you without coverage.

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@NeonNomad You're all set! No forms needed from your end. Your employer automatically registers you when they start paying UI taxes on your wages. Just keep your pay stubs and employment records in case you ever need to prove your work history for a claim. The system tracks everything based on your SSN and employer reporting.

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NY unemployment payment delayed - 14-day deadline to complete ID.me verification after 5 months of normal claims

I just checked my account and noticed my weekly payment didn't come through last week. Then I discovered a notification saying I need to verify my identity through ID.me within 14 days or my claim won't be processed. Here's exactly what the notice says: "Your claim for unemployment insurance (UI) or Pandemic Unemployment Assistance (PUA) benefits is pending verification of your identity. New York is now using ID.me to verify the identity of some UI and PUA applicants. Please visit https://on.my.gov/IDme to verify your identity. This is the only link you should use for identity verification associated with unemployment benefits in New York State. You may use any computer or mobile device to access the ID.me services. When signing into the ID.me system, you must use the same email address that you used to file your claim for benefits. You must verify your identity within the next fourteen (14) days. If you do not, your claim will not be processed. The sooner you verify your identity, the sooner your claim can be processed." This came completely out of nowhere - I've been claiming since November without any issues whatsoever. I've already been getting payments for 5 months with no problems! The notice continues: "After your identity has been verified by ID.me, DOL will automatically continue processing your claim. If you are due benefits, they will be paid to you without the need for any further action on your part. However, for some applicants, there may be other issues affecting your claim. If you have received other DOL questionnaires, please respond to them promptly. Please do not call DOL unless payment has not been issued to you within 10-14 days of your verification process with ID.me." It also says "This process replaces the need for you to mail in any documents" and mentions there's some special instructions for non-citizens where they need to send copies of their Permanent Resident Card, Temporary Resident Card, or Employment Authorization Card. Has anyone dealt with this ID.me verification before? Why would they suddenly need this after 5 months? The timing just seems really weird and I don't wanna get scammed or anything. The notice says ID.me is "a trusted, secure service used by various federal and state government agencies" and directs to https://help.id.me/hc/en-us for more info and FAQs. Anyone know if this is legit or how long it takes to get paid after doing this verification stuff? I'm worried about missing more payments while this gets sorted out.

I just went through this exact same situation two weeks ago! Got the ID.me verification notice after collecting for 4 months without any issues. I was super suspicious at first but it's definitely legitimate - NY has been doing random identity checks to prevent fraud. The process itself wasn't too bad once I got started: - Took about 15 minutes using my phone - Make sure you have your driver's license ready and use good lighting - The selfie verification worked fine for me but I've heard some people get kicked to video calls - Used the exact same email I originally registered with (this is crucial!) My payments resumed exactly 8 days after I completed the verification, and I got all my back payments automatically - no extra steps needed. The missed week showed up as a separate deposit a day after my regular payment. Definitely don't wait on this - the 14-day deadline is real and they will cut off your benefits if you don't complete it. But once it's done, everything goes back to normal pretty quickly. Good luck!

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Thanks for sharing your experience! That's really reassuring to hear it went smoothly for you. Quick question - did you get any confirmation email or notification after completing the ID.me verification? I want to make sure I have proof that I did it in case there are any issues later.

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I went through this same ID.me verification process about 6 weeks ago after being on unemployment for 3 months with no issues. It's definitely legitimate - NY has been doing these random identity checks more frequently since all the fraud issues during the pandemic. Here's what worked for me: - Did it on a weekday morning around 10am to avoid long wait times - Used my phone instead of computer - the camera quality was better for the facial recognition - Made sure my driver's license was clean and flat with no glare or shadows - Had good natural lighting from a window - Double-checked I was using the exact email address from my original unemployment application The whole process took about 12 minutes and was pretty straightforward. I got a confirmation email right after completing it, which I screenshotted for my records. My payments resumed after 9 days and the missed week came through as back pay automatically. The 14-day deadline is real, so definitely don't put this off. But once you complete it, everything should go back to normal pretty quickly. The notice you received looks identical to what I got, so you're dealing with the legitimate process. Just make sure when you click the link that it takes you to an actual .gov domain for extra peace of mind!

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