Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Nia Davis
Make sure you keep all your WARN pay documentation! NYS Department of Labor will want to see the dates and amounts when they review your claim. Also don't forget you still need to do the job search activities during the WARN period even though you're not getting UI benefits yet.
Just went through this myself when my company closed last month. The key thing to understand is that WARN pay essentially "pushes back" when your unemployment benefits start, but it doesn't affect the total amount you're eligible for. Think of it as the state saying "you're still technically employed during those 60 days even though you're not working." I know it feels unfair, but filing immediately is still the right move because there can be delays in processing, and you want everything ready to go when that WARN period ends. Also, double-check if your employer is paying into the state system during those 60 days - that can affect things too.
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Lia Quinn
definitely document EVERYTHING. dates times what was said who was there. i learned that the hard way when i tried to appeal my denial. also make sure you keep applying for jobs while your claim is being reviewed because they'll want to see your job search log either way
I went through something very similar with NYS Department of Labor about 6 months ago. Quit due to a hostile supervisor who was creating an unsafe work environment. The key thing that helped my case was keeping a detailed journal of incidents - dates, what happened, any witnesses present. I also had my doctor write a letter specifically stating that my work environment was contributing to my anxiety and recommending I remove myself from the situation for my health. It took about 8 weeks for them to make a decision, but I was approved. The medical documentation was crucial - make sure your doctor's notes specifically connect your health issues to the work environment, not just general stress. Also, if you ever complained to management about the conditions (even informally), try to get that documented somehow. Good luck!
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Been through this exact same nightmare with my brother's account last month. Here's what finally worked for us: Call the 800-833-3000 tech line first thing in the morning (like 8:01 AM) - way better chance of getting through. Have EVERYTHING ready: SSN, old passwords, security questions, phone numbers they have on file, etc. If the reset tool on ny.gov isn't working, it's usually because there's a security flag on the account. Only phone support can clear that. Pro tip: if you get disconnected (happens all the time), immediately call back and tell them you got cut off - they can sometimes see the previous call attempt and fast track you. The Bronx career center on 149th is nice but yeah they literally can't touch account issues - learned that the hard way 😅 Hang in there! Once you get the right person on the phone it takes like 10 minutes to fix.
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Tyrone Hill
Just wanted to say I was in a similar situation last year and it worked out fine. The application process seems overwhelming but it's really not that bad once you start. Make sure you have your employment history ready with dates and employer info.
I just went through this process myself a few months ago and wanted to share what helped me. Beyond the basic eligibility requirements others mentioned, I'd suggest gathering all your employment documents before you start - W-2s, pay stubs, and exact dates of employment for all jobs in the past 18 months. Also, start thinking about your job search strategy now because you'll need to begin those 3 weekly activities right after filing. One tip: create a simple spreadsheet to track your work search activities from day one - include company name, position, how you applied, and date. It makes the weekly certifications much easier and you'll be prepared if they audit your claim later.
Freya Collins
wait so you can appeal even after they already denied you?? I thought once NYS Department of Labor made a decision that was it. I got denied 2 months ago for 'voluntary quit' even though I was laid off and just gave up trying to fight it. is it too late for me to appeal now?
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Keisha Johnson
•Unfortunately, you only have 30 days from the date on your determination notice to file an appeal, so if it's been 2 months you've likely missed that window. However, you might want to call NYS Department of Labor anyway to double-check - sometimes they'll accept late appeals if you have a really good reason for the delay (like serious illness or not receiving the notice). It's worth a shot since you were actually laid off and not a voluntary quit. @Freya Collins
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Brianna Muhammad
Make sure you keep detailed records of everything during your appeal. I won mine but it was stressful having all my documentation scattered everywhere. Also yes you should definitely keep filing your weekly claims even if you're not getting paid - if you win the appeal you'll get all that back pay.
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