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The whole system is set up to deny people benefits honestly. They'll find any excuse to say you're not eligible. Being injured just gives them another reason to reject your claim.
While the process can be frustrating, there are legitimate pathways for injured workers to receive unemployment benefits. The key is having proper documentation and understanding the specific requirements. Don't let cynicism prevent you from pursuing benefits you may be entitled to.
Ali Anderson
I'm dealing with a similar situation right now - hurt my back at my retail job and was told I can do light duty work but my employer couldn't accommodate it so they terminated me. I called the NYS Department of Labor and they told me that as long as you can perform SOME type of work (even if it's different from your previous job), you can potentially qualify for UI benefits. The tricky part is you have to actively search for work that fits your medical restrictions and document those job search efforts. They also said to make sure your doctor's note is very specific about what you CAN do, not just what you can't do. Hope this helps!
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Sarah Jones
The agent said they're hoping to have all accounts fixed by the end of next week, but there are thousands affected so they're prioritizing people who call in. She recommended everyone with this issue should call rather than waiting for the automatic fix.
This whole situation is such a mess! I'm dealing with the exact same issue - my effective days counter went to zero after the maintenance even though I should have 14 weeks left. The most frustrating part is that I can see my claim is still active when I look at the claim summary page, but the certification page won't let me submit anything. I tried the phone certification trick that Elijah mentioned (888-581-5812) and it did work for me too! Even though the website still shows the error, I was able to complete my weekly certification over the phone. Definitely recommend this as a temporary workaround while waiting for them to fix the display issue. Has anyone else noticed if their claim balance amount is also showing incorrectly, or is it just the effective days counter that's glitched?
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Just my 2 cents but the NYS Department of Labor appeals system is a joke. They side with employers 90% of the time no matter what evidence you have. I appealed twice and lost both times even with clear documentation that I was wrongfully terminated. Good luck but don't get your hopes up.
That's not true at all! I know several people who won their appeals including myself. You have to present your case clearly and have documentation to back up your claims.
Nora Bennett
Hey Sean, I just went through this same situation a few months ago! The key thing is to be very specific about why the misconduct determination is wrong. When you file your appeal (which you can do online through ny.gov), write a detailed statement explaining your side of what happened. Include dates, names of witnesses, and any emails or texts that support your version of events. Also, if your employer didn't follow their own disciplinary policies before firing you, definitely mention that. The hearing is conducted by phone usually, and you'll get a chance to tell your story to an administrative law judge. Don't let the stress get to you - many people successfully overturn these decisions when they have good documentation and present their case clearly.
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wait so you can appeal even after they already denied you?? I thought once NYS Department of Labor made a decision that was it. I got denied 2 months ago for 'voluntary quit' even though I was laid off and just gave up trying to fight it. is it too late for me to appeal now?
Unfortunately, you only have 30 days from the date on your determination notice to file an appeal, so if it's been 2 months you've likely missed that window. However, you might want to call NYS Department of Labor anyway to double-check - sometimes they'll accept late appeals if you have a really good reason for the delay (like serious illness or not receiving the notice). It's worth a shot since you were actually laid off and not a voluntary quit. @Freya Collins
Sean Matthews
yeah this stuff is so confusing!! why can't they make the rules clearer? seems like you're stuck between a rock and a hard place when you're injured
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Aisha Abdullah
I went through this exact situation about 8 months ago after a workplace injury. The key thing I learned is that you need to be very honest about your work restrictions when filing for UI. I was cleared for sedentary work but couldn't do my regular job, so I was able to qualify for unemployment while my workers comp case was pending. However, you have to actively search for work you CAN do within your restrictions and report that in your weekly certifications. I'd strongly recommend calling the Department of Labor before filing anything - yes the wait times are terrible, but getting it wrong can create a huge mess later. Also document everything your doctor says about what work you can and can't do.
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