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If you're having trouble getting through to NYS Department of Labor to ask about this directly, I used claimyr.com recently to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call and getting busy signals. Sometimes you really need to talk to a real person about complex situations like yours.
Just wanted to add that when you're working part-time while on unemployment, make sure you report your work hours AND gross earnings for each week, not just one or the other. NYS Department of Labor needs both pieces of info to calculate your partial benefits correctly. Also, if you do file a new claim, they'll look at your base period earnings to determine your new weekly benefit amount - so if you earned more in recent quarters, your new claim might actually have a higher weekly benefit rate than your old one. Worth checking into!
That's really helpful about reporting both hours and earnings! I didn't realize they needed both. Quick question - when you say they look at base period earnings for a new claim, does that mean they completely ignore what was left on my old claim balance? Like if my old claim had $3000 left but expired, that money is just gone when I file the new claim?
Ugh this is so relatable! I went through the exact same runaround last month. After getting transferred 4 times and disconnected twice, I finally got someone who explained they needed my claim confirmation number (the one from when you first filed), plus all the usual stuff like SSN and DOB. But here's the kicker - they also wanted the EXACT dollar amount of my last benefit payment. Like who keeps track of that?? I had to log into my account while on the phone to find it. The whole system is designed to frustrate people into giving up, I swear. Keep trying though, persistence is the only thing that works with NY unemployment!
Oh wow, the claim confirmation number! That's probably what they were looking for when I called. I definitely don't have that memorized either - who would?? Thanks for sharing your experience, gives me hope that I can eventually get through this mess. Going to dig through my old emails to find that confirmation number before I call back.
One thing that helped me was reaching out to my old network. I was embarrassed at first but people were surprisingly understanding and helpful. Sometimes it's not about what you know but who you know, especially when you're trying to explain an employment gap.
I'm in a similar situation - been unemployed for about 10 months and the anxiety is real. One thing that's helped me is treating job searching like a part-time job itself. I block out 4-5 hours each weekday for applications, networking, and skill building. It makes me feel more productive and gives structure to my days. Also, I started a simple spreadsheet to track my applications and any responses - it helps me see that I am making progress even when it doesn't feel like it. The NYS DOL portal lets you log these activities easily for your weekly claims. Don't give up - we're all in this together.
its crazy how this whole process is such a black box. we literally have no idea whats happening with our claims until someone decides to tell us. meanwhile bills piling up and we just gotta wait 🤦♂️
This is super helpful, thank you for sharing all the details! I'm currently stuck in the same "under review" limbo for about 3 weeks now. The info about the area codes is gold - I've definitely been ignoring calls thinking they were spam. Going to try calling early tomorrow morning at 8am sharp. It's encouraging to hear that someone actually got through and received useful information. Fingers crossed the rest of us start seeing some movement soon too! 🤞
NebulaNinja
Thank you all for the helpful responses! I'm going to: 1) Talk to my boss about the NY Paid Sick Leave law they might not know about, 2) Look into disability benefits even though the 7-day waiting period might make it impractical, and 3) Use Claimyr to reach someone at DOL if I can't get through on my own tomorrow. I really appreciate all the guidance - this community is amazing!
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Emma Wilson
•Good luck! Let us know how it goes. I'm curious if the sick leave law actually gets enforced in small restaurants. My experience has been that a lot of small businesses just ignore these laws because they know most workers won't fight it.
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Kai Santiago
I'm new to this community but wanted to share my recent experience since it might help. I had COVID in February and was out for 6 days. Like you, I work for a small business (8 employees) and they claimed they didn't offer paid sick leave. After reading about NY's Paid Sick Leave law, I approached my boss with the info and it turns out they genuinely didn't know about the requirement! They ended up paying me for those days retroactively. It's worth having that conversation - many small business owners aren't trying to be malicious, they just don't know all the labor laws. Also, I did apply for NY Disability Benefits as a backup but you're right about the 7-day waiting period being a problem for shorter illnesses. Hope you feel better soon and get this sorted out!
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Freya Pedersen
•Welcome to the community @Kai Santiago! That's really encouraging to hear that your boss was willing to pay retroactively once they learned about the law. It gives me hope that my conversation will go similarly well. I'm definitely feeling optimistic about approaching this as an education opportunity rather than a confrontation. Thanks for sharing your experience and for the well wishes!
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