New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Whatever you do, don't just walk out. Try to get them to fire you instead if possible. Much easier to get UI benefits when you're terminated versus when you quit, even with good cause.

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That's risky advice. Trying to get fired could backfire if they document it as misconduct. Better to properly document the hostile work environment and quit for good cause if the situation is truly unbearable.

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I went through something similar with a toxic supervisor cutting my hours unpredictably. When I filed for unemployment after quitting, I had to attend a phone hearing where they asked detailed questions about each incident. The key things that helped my case were: 1) I had screenshots of my schedule changes, 2) I wrote down specific dates when I was sent home early, and 3) I had a coworker who witnessed the verbal abuse. The NYS Department of Labor approved my claim for "constructive dismissal" since the working conditions became intolerable. Start documenting everything now - even write down what happened yesterday with the screaming incident while it's fresh in your memory. Include the date, time, what was said, and who witnessed it.

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Just to add - if you're ever dealing with NYS Department of Labor and need to actually talk to someone about your claim status or benefits, I had success using claimyr.com to get through their phone lines. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call myself and getting disconnected constantly.

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Good to know for the future! Hopefully I won't need unemployment benefits but it's helpful to know there are ways to actually reach someone if needed.

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This is really helpful info! I just started my first job and was also confused about all the tax deductions. So just to confirm - the only unemployment-related deduction I should see on my NY paystub is the state unemployment insurance (SUI), and that's usually a pretty small amount? I want to make sure I'm not missing anything when I review my pay stub.

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That's excellent news! Glad you got it resolved. It's almost always some small technical issue that's causing the delay. Make sure to certify this coming week too so there's no interruption once the payments start flowing.

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So glad to hear you got it resolved, Chloe! Your story gives me hope - I've been waiting 4 weeks now and getting really anxious. The discrepancy between your last day of work and what your employer reported is exactly the kind of thing that can slip through the cracks but cause major delays. For anyone else still waiting, this is a good reminder to double-check all the dates you entered when filing your claim against your final paystub or termination paperwork. Sometimes it's just a simple date mismatch that's holding everything up.

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just wanted to add that if you had ANY taxes withheld from your UI benefits you'll see that on the 1099-G too. i made the mistake of not having anything withheld and ended up owing like $800 at tax time

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Oh no! I didn't have any taxes withheld either. How do I calculate roughly how much I might owe?

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The whole unemployment tax situation is ridiculous if you ask me. They take forever to process claims, make you jump through hoops for your benefits, and then want to tax you on money you received because you LOST YOUR JOB. It's like getting kicked while you're down.

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ugh the waiting is the worst part!! my claim has been pending for 6 days now and im checking my account like every hour. why cant they just approve it faster when its obvious the employer isnt gonna respond

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I know it's stressful but the 10-day window exists for a reason. Some employers do respond at the last minute, so NYS Department of Labor has to give them the full timeframe. Hang in there!

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Just wanted to add that you can actually track some of this process through the my.ny.gov portal. When I filed last month, I could see when the separation notice was sent to my employer and roughly when the 10-day period would expire. The status changed from "pending employer response" to "claim approved" exactly 10 days after they sent the notice to my former company. NYS Department of Labor is pretty good about sticking to their timelines, so try not to stress too much about uncooperative employers - the system works even when they don't participate.

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