New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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UPDATE: My payment finally processed! It took 6 business days instead of the usual 2-3. When I checked my account this morning, the status had changed from 'pending' to 'processed' and the money was in my bank account about 2 hours later. Looks like it was just a delay in their system processing. Thanks everyone for your help and advice!

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That's great news! Mine is still pending but this gives me hope. Fingers crossed it comes through tomorrow!

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Thanks for the update! Glad to hear it resolved itself. This confirms what I was seeing with the system update delays. For anyone else reading this thread with similar issues, it seems the current processing time is about 6 business days.

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I'm dealing with something similar right now - certified on Monday and it's been 4 business days with no payment. My status also shows 'pending' but after reading through this thread I'm feeling more optimistic that it's just the system delays everyone is mentioning. It's frustrating because I budget around getting my payment within 2-3 days like usual. @Asher glad yours finally came through! Hopefully mine processes tomorrow or Friday. This is really helpful info for anyone else experiencing delays.

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ur supposed to get a message after u certify saying "Your certification for the week ending [date] has been processed". Did u get that confirmation? if not maybe ur certification didnt go thru right

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Yeah I did get that confirmation message right after certifying. That's why it's so weird that nothing is showing up in my payment history now.

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then its definitely a glitch on their end. if u got the confirmation ur good

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I'm having the exact same issue! Certified Sunday morning like usual and now there's absolutely nothing showing in my payment history for this week. This is really stressing me out since I rely on these payments for basic expenses. From reading through all these comments, it sounds like it's a widespread system glitch from a weekend update that went wrong. I'm going to try calling that automated number someone mentioned (888-581-5812) to at least confirm my certification went through. If that doesn't ease my mind, I might have to look into that claimyr service people are talking about to get through to a real person. Thanks everyone for sharing your experiences - at least I know I'm not alone in this!

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Just wanted to add - make sure you're certifying every week on time! Even if you miss the deadline by a few hours NYS Department of Labor can delay your payment. I learned that the hard way.

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Good point, I've been making sure to do it first thing Sunday morning when it opens up.

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If you certified Wednesday and your claim shows as payable with a payment amount, you should definitely see the money by Monday. I've been on unemployment for a few months now and NYS Department of Labor is pretty consistent with the 2-3 business day timeline for direct deposit. Since Wednesday was day 1, Friday would be day 3, so if it doesn't hit Friday it should definitely be there Monday morning. Just make sure to check your account early Monday since deposits usually process overnight. Hope it comes through in time for your rent!

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grocery stores like stop and shop or key food usually cash checks too, might be cheaper than banks but you gotta buy something usually

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Try TD Bank or Capital One if you have one nearby - they usually cash government checks for around $5-8 even without an account. Also some pharmacies like CVS or Duane Reade have check cashing services at their customer service counters. Just make sure to bring valid photo ID and be prepared for the fee. Good luck getting your rent sorted!

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honestly the whole phone system is a joke now, they've made it nearly impossible to do anything without going online. even when you do get through they just read you the same info thats on the website

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Try going to a local library if you can't get the online filing to work on your phone. Most libraries have computers you can use and the my.ny.gov portal works better on desktop browsers. That's what I did when I was having similar issues.

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That's actually a really good idea! I didn't think of using a library computer. Do you know if they have time limits for using them?

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