New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Just to add some perspective - even after your employer responds, NYS Department of Labor can take additional time to review everything and make their decision. In straightforward layoff cases like yours it's usually approved quickly, but they still have to go through their process. Hang in there!

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I went through this same process about 6 months ago when I was laid off from my tech job. My employer actually responded within 3 days, but then it took NYS Department of Labor another 10 days to process everything and update my claim status. The whole thing felt like it took forever when you're stressed about money. One thing that helped me was setting up direct deposit ahead of time through the my.ny.gov portal so when the payment was finally approved, it came through faster. Also, if you were laid off due to downsizing like you mentioned, that's typically a pretty straightforward approval once they get through the paperwork. Try not to stress too much - you should be good!

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Thanks Dylan, that's really helpful to hear from someone who went through the same thing! I hadn't thought about setting up direct deposit yet - definitely going to do that today. It's reassuring to know that even when employers respond quickly, there's still additional processing time on NYS Department of Labor's end. At least now I have a better idea of the timeline and know that 3-4 weeks total isn't unusual for this whole process.

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I'm going through the same thing right now! It's so stressful trying to explain why I haven't worked in 6 months. Did anyone ask you specific questions about your job search activities? I'm worried they'll want to know exactly what I was doing every week.

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Most employers won't ask for that level of detail. If they do, just mention you were networking, applying to relevant positions, and keeping your skills current. You don't need to go into the NYS Department of Labor requirements.

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I went through this exact situation after being laid off from a tech company. What worked for me was creating a narrative around "strategic career planning" - I explained that after the unexpected layoff, I took time to reassess my career goals and target companies that aligned with my values. I also kept a portfolio of the networking events I attended, informational interviews I conducted, and any freelance or volunteer work I did. When employers see you were intentional about your search rather than just desperate for any job, it actually becomes a positive. The 8-month timeline isn't unusual at all in today's market, especially for professional roles.

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UPDATE: Great news! My friend just called me - all the backpay hit his account this morning! It took exactly 4 days after he got the letter. Everything was included from his application date (minus the waiting week like someone mentioned). Thanks again for all the help and reassurance!

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Excellent! This is the typical timeframe for backpay after approval. Glad to hear it was resolved successfully.

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That's such a relief!!! So happy for your friend!!!

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This is such a helpful thread! I'm currently in week 5 of waiting after applying in July and haven't received any payments yet. Reading about everyone's experiences gives me hope that the backpay will eventually come through. I've been certifying every week and my payment history shows all weeks as "certified" so it sounds like I'm doing everything right. Just need to keep being patient I guess! Thanks for sharing your friend's story and especially for coming back with the update - it really helps to know the timeline once approval happens.

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Just to add - if it goes beyond 4 weeks without any communication from NYS Department of Labor, that's when I'd recommend trying to contact them directly. Sometimes claims get stuck in adjudication if there's any question about your separation reason, even for layoffs. But 10 days is still well within the normal processing window.

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I'm in a similar situation - filed my claim 8 days ago and still showing pending. It's reassuring to hear that 2-4 weeks is normal, though I wish they were more transparent about the process. @Sophie, have you tried logging into your my.ny.gov account to see if there are any messages or requests for additional info? Sometimes they post updates there before sending emails. Hang in there!

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The adjudication process exists for a reason - they need to verify eligibility and work history. While I understand the frustration, most legitimate claims do get approved eventually. Make sure you've submitted all required documentation and continue filing your weekly claims even during adjudication. Contact your local social services office about emergency assistance programs while you wait.

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that's easy to say when you're not the one getting evicted because the 'process' takes forever. 6 weeks is ridiculous for adjudication

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I'm really sorry to hear about your situation - losing your housing due to unemployment delays is incredibly stressful and shouldn't happen. In addition to the county assistance programs others mentioned, you might want to reach out to 211 (dial 2-1-1) for a comprehensive list of local resources including emergency housing assistance, food banks, and utility help. Also, document everything about your unemployment claim delays - dates you called, reference numbers, etc. This could be helpful if you need to escalate your case or seek legal assistance. Some legal aid organizations help with unemployment issues for free. Hang in there, and don't feel ashamed about staying with family - you're dealing with a system failure, not a personal one.

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