Just went through this same thing last week. TurboTax will walk you through it step by step. You enter the 1099-G info in the 'Federal Taxes' section under 'Unemployment Income.' It's actually pretty straightforward once you find the right section. The software calculates everything for you.

One thing to double-check is whether you received any supplemental unemployment benefits like the Federal Pandemic Unemployment Compensation (FPUC) or other pandemic-related payments mixed in with your regular NYS benefits. Even though those programs ended, if you received any of those payments in early 2024, they would be included in your 1099-G total. Also, make sure to keep a copy of your 1099-G form - you'll need it for your records and the IRS gets a copy too, so the amounts need to match what you report.

FYI - after you complete id.me verification, you need to go back to your ny.gov account and click "verify with id.me" again to link the accounts properly. Took me forever to figure that out!!

Just went through this same nightmare last month! The phone number 866-775-4363 that others mentioned does work, but here's a pro tip - call right when they open at 8am EST. I got through in about 10 minutes vs the usual hour+ wait times later in the day. Also make sure you have your reference number from when you first started the verification process - they'll ask for it immediately. The whole thing is such a mess but once you get a real person they can usually sort it out pretty quickly. Hang in there, you'll get through this! 🤞

Same boat here - filed 4 weeks ago and nothing. At least I know I'm not alone in this. The uncertainty is the worst part.

I'm going through the same thing right now - filed my initial claim about 3.5 weeks ago and still showing as pending. It's frustrating because you hear such different timelines from everyone. I've been trying to stay patient but it's hard when you're not sure if it's normal delays or if there's an actual issue with your claim. Thanks for posting this question, it helps to see I'm not the only one dealing with this right now.

Construction workers often get confused by this because seasonal work creates uneven quarters. Your base period might not include your best earning periods if the timing doesn't line up right with when you filed your claim.

This is exactly why I wish NYS Department of Labor would provide clearer examples on their website. I'm also in construction and had no idea about the base period quarters thing until I started digging into it. Your $425 weekly benefit actually sounds reasonable if you had some slow quarters mixed in with your higher earning ones. The timing of when you file really does matter - I've heard of people waiting a few weeks to file if they knew a high-earning quarter was about to become part of their base period, though obviously you can't wait too long since benefits are backdated only so far.

Also don't forget about the partial unemployment option if you find part time work. You can sometimes still collect benefits if your hours are reduced.

Just wanted to add that if you're in marketing like the original poster, you might also want to look into whether your company offered any severance or COBRA benefits that could help bridge the gap. Some marketing roles also qualify for freelance/contract work that could supplement partial unemployment benefits. Also, consider using this time to update your portfolio and maybe get some certifications - LinkedIn Learning and Google have free courses that could make you more competitive when those 26 weeks are up. The key is treating job searching like a full-time job itself.