New York Unemployment

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Just wanted to add - make sure you're certifying every week on time! Even if you miss the deadline by a few hours NYS Department of Labor can delay your payment. I learned that the hard way.

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Good point, I've been making sure to do it first thing Sunday morning when it opens up.

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If you certified Wednesday and your claim shows as payable with a payment amount, you should definitely see the money by Monday. I've been on unemployment for a few months now and NYS Department of Labor is pretty consistent with the 2-3 business day timeline for direct deposit. Since Wednesday was day 1, Friday would be day 3, so if it doesn't hit Friday it should definitely be there Monday morning. Just make sure to check your account early Monday since deposits usually process overnight. Hope it comes through in time for your rent!

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grocery stores like stop and shop or key food usually cash checks too, might be cheaper than banks but you gotta buy something usually

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Try TD Bank or Capital One if you have one nearby - they usually cash government checks for around $5-8 even without an account. Also some pharmacies like CVS or Duane Reade have check cashing services at their customer service counters. Just make sure to bring valid photo ID and be prepared for the fee. Good luck getting your rent sorted!

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honestly the whole phone system is a joke now, they've made it nearly impossible to do anything without going online. even when you do get through they just read you the same info thats on the website

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Try going to a local library if you can't get the online filing to work on your phone. Most libraries have computers you can use and the my.ny.gov portal works better on desktop browsers. That's what I did when I was having similar issues.

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That's actually a really good idea! I didn't think of using a library computer. Do you know if they have time limits for using them?

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Most libraries give you at least an hour, sometimes more if it's not busy. Just bring your ID and they'll set you up. Filing the weekly claim online only takes a few minutes once you're logged in, so an hour should be plenty of time.

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You can verify your payment method by logging into my.ny.gov and going to the 'Payment Method' section under your unemployment services. If you have direct deposit set up, you'll see your bank info (last 4 digits). If it shows debit card, the KeyBank card typically arrives within 7-10 business days after your first payment is issued. Make sure your mailing address is current because that's the most common reason for payment delays.

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I had the same problem with never getting through to NYS Department of Labor on the phone. Someone here recommended using Claimyr to actually reach an agent - it's at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI. I was skeptical but it actually worked and I got through to someone who could track down my missing debit card issue. Turned out they had the wrong zip code.

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The Boss

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@Romeo Quest - I had a similar issue with my debit card never arriving. Try calling KeyBank directly at 1-866-295-2955, they handle the unemployment debit cards for NYS. They can tell you if the card was mailed and to what address, plus they can expedite a replacement if needed. Much easier than trying to get through to DOL.

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The whole NYS Department of Labor payment system is such a mess. I've been dealing with unemployment for 6 months and every step is a nightmare. First the adjudication takes forever, then they approve you but don't tell you how payments actually work. Why can't they just send a clear email explaining the next steps?

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totally agree, the system is so confusing especially for first time filers

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One thing to watch out for - if you quit your job instead of being laid off, you probably won't qualify. They're pretty strict about that. But since you said you were laid off due to slow business, that should be fine. Also make sure you have your employer's info handy when you apply because they'll need details about your last job.

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@QuantumQueen Based on what you've described, you should definitely qualify! Working 8 months at the restaurant and being laid off (not fired for cause) checks the main boxes. The wage requirements that Aisha mentioned are pretty reasonable - if you made around $15k total, you're likely well above the minimums. I'd recommend applying sooner rather than later because there can sometimes be delays in processing, and your benefit period starts from when you first file, not when you get approved. Also, don't stress too much about the job search requirements right away - you'll get more info about that once your claim is processed. Good luck!

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