New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Steven Adams

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lmaooo good luck. i quit and got denied faster than my ex left me 🤣

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Alice Fleming

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Just wondering - what was your reason for quitting? That matters more than when you file tbh

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Alice Fleming

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that might actually work in ur favor. schedule changes can be good cause if it affects family obligations

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Hugo Kass

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@Max Knight schedule changes affecting childcare is definitely considered good cause! Make sure you document how the last-minute changes made it impossible for you to arrange proper care for your kids. Save any texts or emails about the schedule changes and keep records of your childcare arrangements. This could really help your case during the appeal process.

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Haley Stokes

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just went thru this last month, took about 3 weeks for me. the waiting is the worst part but they do eventually get to it. make sure ur keeping track of all ur weekly filings because once its approved you'll get backpay for all the weeks you were waiting

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I'm going through the exact same thing right now - filed in December and been in adjudication for about 10 days due to a separation issue. The uncertainty is definitely stressful when you're counting on those payments. From what I'm reading here it sounds like 3-4 weeks is pretty typical, which gives me some hope. I've been continuing to file my weekly claims like others suggested. Has anyone had success with the secure messaging system on the NY.gov website for getting updates? I haven't tried that yet but might be worth a shot if calling isn't working.

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I tried the secure messaging system about a week ago but haven't gotten a response yet. It might be worth trying since it's another avenue, but don't expect a quick turnaround. At least with messaging you have a written record of your inquiry. The waiting really is the hardest part - I keep checking my account obsessively hoping to see some movement. Hang in there, sounds like we're both in the same boat timing-wise.

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One thing they don't tell you upfront - you have to actively search for work and keep a log of your job search activities. NYS Department of Labor requires you to make at least 3 job contacts per week and you might get audited to prove you're looking for work. Keep detailed records of where you applied, when, and any responses you got.

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Oh wow, I didn't know about the job search requirement. Is there a specific format for keeping track of this?

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You can use the work search log on the NYS Department of Labor website or just keep your own spreadsheet. Include company name, position applied for, date, method of contact, and any follow-up. Better to have too much documentation than not enough.

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@Natasha Petrov - I went through this exact same situation about 6 months ago when I got laid off from my restaurant job. The whole process seemed overwhelming at first, but it's really not that bad once you break it down. Besides what Connor mentioned, also have your W-2 from last year ready and any separation paperwork your employer gave you (like a layoff notice). One tip that really helped me - call the NYS Department of Labor customer service line early in the morning (like 8:05 AM) right when they open. You'll have a much better chance of getting through than calling later in the day. The wait times can be brutal but if you have specific questions, talking to a real person helps a lot. Good luck!

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NeonNova

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Just want to add that you should always answer the weekly questions honestly. I know someone who tried to game the system and ended up with an overpayment notice. The NYS Department of Labor takes fraud seriously and it's just not worth the risk.

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StarStrider

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Absolutely, I would never try to cheat the system. I just want to make sure I understand what they're asking for so I can answer correctly.

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ThunderBolt7

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I went through the same thing when I first started filing! For job search activities, you definitely don't need to list every single application - just make sure you meet the minimum requirement (usually 3 activities per week). Keep a simple log with the date, company name, position, and method of contact. Screenshots aren't required but I'd recommend saving confirmation emails from job sites when you apply. Networking absolutely counts as a work search activity - just document who you spoke with and when. The most important thing is to file your weekly certification on time, even if you're not 100% sure about every detail. You can always call the DOL for clarification, and it's better to file on time than to miss the deadline while trying to get everything perfect.

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Warning: NY unemployment scams increasing as benefits get harder to access

I need to warn everyone about something serious. There's been a huge spike in scammers targeting people desperate for unemployment help lately. Just this morning I got three different text messages claiming to be from "NY Benefits Verification" asking me to click links to "restore my payments" or "confirm identity." These texts look really convincing - they even had the right area code to make it seem local. Yesterday, I also got an email that looked almost exactly like it was from the unemployment office, with the right logos and everything, saying my payment was "on hold pending verification" and I needed to submit all my personal info through their sketchy portal. I almost fell for it until I noticed the email address was unemployment-nybenefits@gmail.com (obviously not official). There are also fake Facebook groups popping up where people claim to be "unemployment advocates" who can speed up your claims for a fee. My cousin paid $200 to one of these "helpers" last week and now her identity is probably stolen. With the system being so broken and impossible to reach a real person, I understand why people are desperate enough to try anything. But please, triple check everything, don't click random links, and remember the real unemployment office will never ask for your full social security number via text or email. Stay safe everyone. I'm just trying to make sure nobody else gets scammed while already dealing with the stress of unemployment.

Freya Collins

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Anyone else notice that scammers seem to be targeting people on specific days? I always get these fake texts on Mondays right after I certify my weekly benefits. Makes me think there's some kind of data breach happening.

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LongPeri

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same!! i get them on mondays too right after certifying. that cant be a coincidence

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Oscar O'Neil

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I get them on Thursdays which is when my payment usually hits my account 😳

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Xan Dae

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This is such an important warning - thank you for posting this! I almost fell for a similar scam last week. Got a text saying my benefits were "under review" and I needed to update my direct deposit info within 24 hours or my payments would stop. The panic made me almost click the link before I caught myself. It's sick how these scammers know exactly how to push our buttons when we're already stressed about money. Everyone please share this with family/friends who might not be as aware of these tactics!

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Abigail Patel

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That "24 hour" pressure tactic is such a red flag! They always try to rush you so you don't have time to think it through. Smart of you to pause and verify first. I've been sharing this post with everyone I know - especially my older relatives who might not spot these tricks as easily.

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