New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Final piece of advice - in your appeal, be professional but also human. Explain your situation clearly, acknowledge any mistakes you might have made in record-keeping (without admitting to fraud, which you didn't commit), and emphasize that any errors were unintentional. Mention financial hardship if applicable. Appeals judges are looking for honesty and good faith efforts to comply with the rules. I've seen many initial denials overturned on appeal when the person shows they genuinely tried to follow the requirements.

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Thank you so much everyone for all the advice! I've started gathering all my documentation, and I'm going to try to get through to an agent to understand exactly what went wrong before I submit my appeal. I'll update once I know more.

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I went through something very similar about 6 months ago. The key thing that saved me was getting a detailed breakdown from DOL about exactly what they flagged. In my case, it turned out I had listed the same job posting twice (applied through the company website AND through Indeed for the same position) and they counted that as "inflating" my work search numbers. The appeal process took about 3 weeks, but I won because I could prove it was an honest mistake. Make sure when you document everything for your appeal, you include the date/time stamps on your applications and any confirmation numbers you received. Also, if you used any job search websites, see if you can print out your application history from your account - that really helped show my good faith effort to comply with the requirements.

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This whole system is ridiculous. They fire people for something that's LEGAL and then deny them benefits when they need help the most. Meanwhile corporations get bailouts left and right. Sorry you're dealing with this OP.

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I feel you on the frustration but employers still have the right to maintain drug-free workplaces, especially in jobs involving heavy machinery or safety concerns.

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Hey Oliver, I went through something similar about a year ago. Got fired from my retail job for failing a pre-employment drug screen (long story). NYS Department of Labor initially denied my claim, but here's what I learned: document everything about your termination. Get a copy of your employee handbook if you can, save any emails or texts about the drug test, and write down exactly what happened and when. Even if they deny you initially, the appeals process is where you have a real chance to present your case. I ended up getting benefits after my appeal because I could show inconsistencies in how my employer handled the situation. Don't give up before you even try - you might be surprised. Good luck!

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I was in your exact situation last yr... exhausted benefits, couldn't find work, thought I was screwed. I ONLY found a solution by talking to an actual human at unemployment. Obviously impossible to get through on phone but I used claimyr.com which was clutch. Agent helped me understand exactly what I needed to qualify again and suggested other programs in the meantime. Best money I spent all year tbh.

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not falling for another unemployment 'hack'... these never work

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It's not a hack lol. They literally just wait on hold for you. The agents are the same ones you'd talk to anyway. You're still dealing directly with unemployment.

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I'm in a similar situation - exhausted benefits last summer and have only had sporadic freelance work since. From reading through all these comments, it sounds like the key requirements are: 1) Your benefit year needs to be fully over (52 weeks from when you first applied), 2) You need earnings in at least 2 quarters since your last claim began, 3) At least $2,600+ in your highest quarter, and 4) Total base period wages need to be 1.5x your highest quarter. With only 6 weeks of temp work, you probably won't qualify yet, but definitely look into those other assistance programs people mentioned (SNAP, 211, local food banks). The job market really is brutal right now - you're not alone in this struggle!

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Don't overthink it! FUTA is just background stuff that makes the whole unemployment system possible. Keep filing your weeklies and doing your job searches and you'll be fine.

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Thanks everyone for clarifying this! I was getting anxious about all these federal acronyms but it sounds like FUTA is just part of the system that makes our benefits possible in the first place. Good to know I can focus on what I'm already doing - my weekly certifications and job search activities. The NYS Department of Labor portal can be overwhelming with all the different terms and requirements, so it's reassuring to hear from others who've navigated this successfully.

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THE WORST PART IS TRYING TO GET THEM ON THE PHONE OMFG. I spent THREE WEEKS trying to reach a human being at NY unemployment to fix an issue with my claim. The phone system is a joke - either busy signals or it hangs up on you after making you go through all the prompts!!!

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what's that? never heard of it.

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It's a service that calls unemployment for you and stays on hold, then connects you when a real person picks up. Only way I finally got through after weeks of trying.

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Hey Hunter! I'm in a similar situation - bartender at a place in Manhattan that went from packed to ghost town practically overnight. I successfully got partial unemployment and it's been a lifesaver while I figure things out. The key things that helped me: 1) When you apply online, be super clear that your hours were cut due to "lack of work" not that you're "still employed" 2) Keep detailed records of your daily earnings and days worked - you'll need this for weekly certification 3) Try to consolidate your shifts into fewer days if possible because of NY's weird day-counting system. Also heads up - the website will probably crash on you multiple times during the application process. Don't give up! Save your progress frequently. The whole system is frustrating but the benefits really help bridge the gap. Good luck and hang in there - this rough patch won't last forever! 🙏

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Thanks Dylan! This is super helpful coming from someone who's actually been through it. Question about the "lack of work" vs "still employed" thing - when I'm filling out the application, is there a specific dropdown or section where I need to select that? I want to make sure I don't mess this up from the start. Also really appreciate the tip about saving progress frequently - sounds like their system is even more broken than I thought 😅

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@Dylan Mitchell This is exactly what I needed to hear! Thank you so much for taking the time to write this out. I m'definitely going to apply tonight and I ll'make sure to emphasize the lack "of work angle." The tip about consolidating shifts is huge - I had no idea about NY s'day-counting system until reading this thread. It s'insane that working 1 hour counts the same as working 8 hours for a day. Quick question - how long did it take for your benefits to start coming in after you applied? I m'really stressed about making rent and need to know if I should be looking for emergency assistance too.

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