New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Unfortunately the timing issue aside, even if you could file, unemployment requires that you be able and available for work immediately. If you were dealing with health issues that prevented you from working, that could also be a disqualifying factor. NYS Department of Labor is pretty strict about the able and available requirement. Glad to hear you're feeling better now though!

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I'm really sorry to hear about your situation. Unfortunately, everyone here is correct about the timing issue - 2 years is definitely well beyond the filing window for unemployment benefits in New York. The system is designed for people who file shortly after job separation. However, since you mentioned your health has improved and you're looking to get back into the workforce, I'd suggest reaching out to your local One-Stop Career Center (part of the American Job Center network). They often have programs specifically for people who've been out of work for extended periods and can help with job training, resume assistance, and connecting you with employers. You might also want to check if you qualify for SNAP benefits or other assistance programs while you're job searching. Don't give up - there are resources available even if unemployment isn't an option at this point.

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UPDATE: I got an official letter in my online inbox today confirming I've been enrolled in Extended Benefits! It explained the additional work search requirements (5 activities per week) and confirmed I'm eligible for 13 more weeks. Thanks everyone for your help with this confusing situation!

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That's awesome! I just checked and I got the same letter. Such a relief to know it wasn't a mistake!

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Excellent! Make sure to comply with those increased work search requirements. Glad you received official confirmation.

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Congratulations on getting the official confirmation! This whole thread has been super helpful for those of us dealing with the same confusing situation. I'm still waiting for my letter but feeling much more confident about continuing to certify after reading everyone's experiences. The 5 work search activities requirement is definitely something I need to adjust to - I've been doing the minimum 3 for regular UI. Does anyone have tips for good work search activities that count toward the requirement? I want to make sure I'm documenting the right types of activities.

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Great question! I've been doing the enhanced work search requirements for a few weeks now and here's what I've found works well: online job applications (with confirmation emails), networking calls/emails to contacts in your field, attending virtual job fairs or career workshops, reaching out to staffing agencies, and LinkedIn networking messages. The key is keeping detailed records - I save screenshots of applications, note contact names and dates for networking activities, and keep confirmation emails. The NY DOL website has a good work search activity log you can use to track everything. Just make sure each activity is legitimate and job-related!

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NYS DOL email: August 8 benefits delayed due to "system event" - payment promised within 48 hours, anyone else affected?

Just received an email from NYS Department of Labor today saying there was some kind of system problem that caused a delay in payments for the week ending August 8 for some claimants. The email states: "An unforeseen system event has caused a specific delay in benefits for the week ending August 8 for some claimants. This particular issue on your claim is being resolved. If you certified earlier this week for last week's benefits and you were otherwise eligible, those benefits will be released within 48 business hours from today." They're saying the benefits will be released within 48 business hours from today, but I'm getting nervous because I really need that money for rent. The email mentioned if I don't see benefits released on my online account on Monday, August 16, to call the Telephone Claims Center at 888-209-8124 and an agent will assist me. The email also stated: "If you are still unemployed and seeking benefits for this week, you can and should certify beginning Sunday, August 15. These benefits should not be delayed." Has anyone else gotten this message or experiencing delayed payments? This is the first time I've had an issue since I started collecting in July. The email mentioned an "unforeseen system event" whatever that means... anyone know what's going on? The header of the email shows "WE ARE YOUR DOL" and it's signed "NEW YORK STATE" at the bottom.

After dealing with this mess for days, I just want to say that you might wanna check out claimyr.com if you're tired of the hold times. I found it on reddit last month when I had a different issue. Talking to an actual human at DOL got my payment processed right away, worth every penny.

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Never heard of this before. Does it actually work?

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Yeah it does! They call for you and when they get a real person they call you to connect. Saved me hours of frustration.

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Just wanted to give everyone an update - I finally got my payment this morning! It showed up in my bank account around 6am even though the DOL website still shows "processing." So definitely keep checking your actual bank accounts, not just the website. Hopefully everyone else starts seeing theirs come through soon. Thanks to everyone who shared tips and info, this community is seriously a lifesaver when dealing with DOL issues 🙏

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I went through this exact situation about 6 months ago! Lost my main job but kept my small weekend gig. The key thing is to file your initial claim right away - don't wait. When you file, you'll report the income from BOTH jobs during your base period (the 4 quarters they use to calculate your benefits). Then each week when you certify, you report whatever you earn from your remaining catering job. The 25% reduction formula mentioned above is correct - so if you earn $200 that week, they'll reduce your benefit by $50 (25% of $200). Just make sure you're available for full-time work and actively job searching, even though you have the part-time catering gig. The NYS Department of Labor website has a partial benefits calculator that can help you estimate what you might receive.

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Thanks for sharing your experience! That's really reassuring to hear from someone who went through the same thing. Quick question - when you say "available for full-time work," does that mean I need to be available during the hours I'm doing catering? Like if I cater on Saturday and Sunday, can I still mark that I'm available for work those days, or do I need to indicate I'm not available? I want to make sure I'm filling out the weekly certification correctly.

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Great question about the availability requirements! From my experience, you mark yourself as available for work on the days you're NOT working the catering job. So if you cater Saturday and Sunday, you'd indicate you're not available those specific days due to work, but available Monday through Friday. The key is being honest about your availability - NYS Department of Labor understands you have a part-time job and they just want to know when you're genuinely available to accept other employment. As long as you're available for at least 3-4 days per week and actively job searching, you should be fine. Don't overthink it - just be truthful on your weekly certification about the days you worked and the days you were available for other work.

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I'm in a similar boat right now - lost my main retail job but still working a few shifts at a restaurant. From what I've learned, you definitely qualify for partial unemployment benefits in NY. The most important thing is to file your claim as soon as possible after losing your retail job, even though you're still working the catering gig. When you file, they'll look at your earnings from BOTH jobs over the past year to determine your weekly benefit amount. Then each week when you certify, you'll report your catering hours and earnings, and they'll reduce your benefit by 25% of whatever you earned that week. So if you make $150 from catering one week, they'll subtract $37.50 from your full benefit amount. Just make sure you're actively looking for work to replace that lost retail income - they'll ask about your job search activities each week. Good luck!

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This is super helpful, thanks for breaking it down so clearly! I'm definitely going to file right away. One thing I'm wondering about - do you know if there's a minimum number of hours I need to work at the catering job to still qualify for partial benefits? Like, what if some weeks I only get 8 hours and other weeks I get 16 hours? Will the fluctuating schedule affect my eligibility as long as I'm reporting it accurately each week?

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anyone else think it's crazy that in 2023 the default payment method is still these stupid debit cards instead of direct deposit? the whole system is designed to be difficult on purpose.

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I went through this exact same situation about 6 months ago and it was incredibly stressful. Here's what worked for me: First, definitely call KeyBank back and use the words "financial hardship" - they have expedited replacement options they don't advertise. I got mine in 3 days instead of 2 weeks. Second, absolutely switch to direct deposit for future payments. Log into your NY.gov unemployment account and update your payment method. It takes about 1-2 payment cycles to kick in, but it's so much more reliable than these cards. For the money already on your lost card - that stays tied to the card account, so you'll still need the replacement to access it. But some people have had luck going to a KeyBank branch with ID to get emergency cash access. If you're really struggling to get through to anyone by phone (which is super common), your local state representative's office can sometimes help cut through the red tape. They have direct contacts at the unemployment office that regular people can't reach. Hang in there - the system is frustrating but there are ways to get your money. The direct deposit switch will save you from this headache in the future!

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This is really comprehensive advice, thank you! I'm definitely going to try the "financial hardship" approach when I call KeyBank tomorrow. Quick question - when you went to update your payment method online, did you have any issues with the NY.gov website? I've heard some people say it's glitchy and doesn't save changes properly. Also, do you remember if there were any fees for the expedited card replacement?

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