New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Chloe Martin

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Don't wait any longer!! File online at ny.gov today. The application isn't that hard and you can always call if you get stuck on something. Better to get the process started now than lose another week of benefits.

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I went through the same situation last year - waited about a month before applying and kicked myself for it. The good news is you can definitely still apply since it's only been 6 weeks, but you're right to be concerned about the timing. When you do apply, make sure you keep detailed records of your job search activities because they'll ask about that during your weekly certifications. Also, be prepared that it might take a few weeks to get your first payment even after you're approved, so don't wait any longer. The online application at ny.gov is pretty straightforward - just have your Social Security card, driver's license, and information about your last employer ready.

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Romeo Barrett

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This is really helpful advice, thank you! I do have all those documents ready. One quick question - when you say it took a few weeks to get your first payment, was that because of processing delays or just the normal timeline? I'm trying to figure out if I should expect my first check in like 2 weeks or more like a month from when I apply.

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NY Unemployment certification asking me to report hours for current week (09/30/2024) that isn't finished yet - how do I certify correctly?

My unemployment claim is asking me to certify for THIS week which isn't even over yet (it's only Wednesday). I'm looking at my New York Unemployment Insurance application right now, and it's asking "This week, beginning Monday 09/30/2024, how many hours did you work, including self-employment?" and wants me to "Round up to the nearest whole number of hours." How can I possibly report hours when the week isn't finished? It's literally asking about a week that's still in progress. The system even notes to "Count only 10 hours for any day you worked more than 10 hours" and has some chart to convert hours into "days" to report. The application is also asking "This week, beginning Monday 09/30/2024, were your gross earnings more than $504?" with Yes/No options. But again, how would I know this when the week isn't complete? I'm also confused because I thought I already filed a few weeks ago but have been working on and off. Haven't certified before. Isn't certification supposed to be for the previous week not the current one? The form is also asking for the last date that I worked (with month and day fields), and whether I worked in New York State in the last 18 months (Yes/No), plus whether I currently live in New York State. If you select "no" to living in NY, it starts asking about commuting. I'm just confused about how to handle the certification when they're asking about an incomplete week. What's the proper way to handle this?

Danielle Mays

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dont even get me started on trying to reach a human there... literally easier to find bigfoot 👀

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Roger Romero

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took me 3 weeks of calling. finally used claimyr.com and got through first try

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Anna Kerber

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LMAOOO bigfoot probably works there tbh

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Fiona Sand

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Just went through this exact same thing last month! The system definitely shows weird dates sometimes but you're right to be confused. Here's what worked for me: 1. Ignore whatever date it's showing - you're always certifying for the PREVIOUS complete week (Sunday to Saturday) 2. If it's asking about "this week" that's still happening, that's definitely a system glitch 3. Report your hours/earnings from the most recent COMPLETED week only 4. Don't wait - the system won't fix itself and you might miss your certification window The NY unemployment system is notoriously buggy with dates. I've seen it show next week, last month, even random dates from 2023 lol. Just stick to the rule: previous complete week only. If you're still getting errors or weird behavior, screenshot everything and try certifying during off-peak hours (like 6am or after 10pm). The system seems to work better when fewer people are on it. Hope this helps! The whole process is frustrating but once you get the hang of it, it gets easier.

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Lucy Taylor

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The burden of proof is on your employer to show you committed misconduct. Being bad at your job isn't misconduct - it has to be willful violation of company policy or something similar. Document everything you remember about your termination meeting and file that claim ASAP. You've got this!

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Connor Murphy

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This is good to know! I always thought any firing meant you couldn't get unemployment.

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Anna Kerber

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I went through almost the exact same situation last year - warehouse job, "performance issues" after busy season, no written warnings. Filed my claim and got approved after about 3 weeks. The key is being factual when you describe the separation. Don't get emotional or defensive, just state that you were terminated for alleged performance issues despite having no prior disciplinary actions on record. The lack of documentation from your employer actually helps your case because it shows they didn't follow proper progressive discipline procedures. Stay strong and file that claim today!

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Luca Russo

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I agree that NYS should make this clearer! I think a lot of people miss out on benefits they're entitled to because the distinction between W2 contractors and 1099 contractors isn't well explained. For anyone reading this thread, the general rule is: if you got a W2 and had payroll taxes taken out, you were likely an employee for unemployment purposes regardless of whether it was called "contract work." The staffing agency was probably paying unemployment insurance on your behalf. Definitely worth filing a claim!

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Jade Lopez

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This is really helpful information! I'm currently a W2 contractor through a staffing agency and wasn't sure about my eligibility either. It's good to know that having taxes withheld and getting a W2 makes you eligible. I've been saving up just in case my contract ends, but it's reassuring to know unemployment benefits are an option. Thanks for asking this question - I'm sure lots of people are in similar situations and don't know their rights!

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Yara Assad

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I went through something similar last year and what finally worked for me was a combination approach. First, I called my state senator's office AND assembly member's office on the same day - don't just leave messages, keep calling until you speak to a real person in constituent services. Tell them it's an urgent financial hardship. Second, I filed complaints with BOTH the Governor's office (there's an online form at ny.gov under "File a Complaint") AND the NY State Inspector General's office. The Inspector General complaint seemed to carry more weight. Third, and this was key - I wrote a formal letter (not just email) to the DOL Commissioner with copies to my elected officials stating that I was being denied due process and considering legal action. I sent it certified mail so they had to sign for it. Within 10 days of doing all three things, I got a call from a DOL supervisor who resolved my claim immediately. The key is hitting them from multiple angles at once so they can't ignore you. Don't do just one thing - do everything simultaneously to create pressure. Also keep detailed records of every contact attempt with dates and times. Good luck!

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This is exactly the kind of comprehensive strategy I needed to hear! I've been making the mistake of trying one thing at a time and waiting for results. Your approach of hitting them from multiple angles simultaneously makes so much sense - they can't just brush off one complaint when they're getting pressure from several different sources. I'm definitely going to follow your three-step plan starting tomorrow. The certified mail letter to the Commissioner is brilliant - creates a paper trail they can't ignore. Thank you for taking the time to write out such detailed steps!

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Jamal Brown

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I'm dealing with a similar situation - been waiting 10 weeks for my claim to process with zero movement. Reading through all these responses, it sounds like the multi-pronged approach that @Yara Assad outlined is the way to go. I had no idea about the expedited hardship review for claims over 6 weeks or that the Inspector General's office handles DOL complaints. One question - for those who successfully got through to elected officials, did you call their local district offices or the Albany/Capitol offices? I want to make sure I'm contacting the right numbers when I start making calls tomorrow. Also, when you sent that certified letter to the DOL Commissioner, did you include specific legal language about due process violations, or just explain your situation? This thread has been incredibly helpful - feels good to know I'm not alone in this nightmare and that there are actually concrete steps I can take beyond just waiting on hold for hours every day.

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