New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Vince Eh

From what I understand, the key issue is the 'able and available' requirement for unemployment. If you're medically unable to work, you can't truthfully certify that you're able and available each week. I'd recommend contacting NYS Department of Labor directly to explain your medical situation and get official guidance before making any decisions about stopping or continuing your weekly claims.

0 coins

I'm dealing with a similar situation right now and wanted to share what I learned from talking to a case worker. The timing of when you stop unemployment versus when you apply for disability matters a lot. You should stop certifying for unemployment benefits as soon as you know you're unable to work, not wait until disability is approved (which can take months). If there's any overlap period where you collected UI while unable to work, NYS Department of Labor can require you to pay it back even if it wasn't intentional. Also, make sure to keep documentation from your doctor about when your condition started affecting your ability to work - this helps establish the exact date you should have stopped claiming UI benefits.

0 coins

This is really helpful information, thank you! I hadn't thought about the documentation aspect. My doctor visit was last Tuesday when she first mentioned I might need disability - should I consider that the date I became "unable to work" even though I was still hoping to keep looking for jobs? I'm worried about creating problems with NYS Department of Labor if I pick the wrong date.

0 coins

I feel your pain @Liam Fitzgerald - the waiting week hit me hard too when I first filed. One thing that helped me was reaching out to local food banks and churches while waiting. Many have emergency assistance programs that can help with groceries or utility bills. Also check if your county has any emergency rental assistance programs. The waiting week is awful but there are resources out there to help bridge the gap until that first payment comes through. Hang in there! 💪

0 coins

This is solid advice! @MoonlightSonata food banks were a lifesaver for me too during my waiting week. Also wanted to add that some utility companies have hardship programs where they'll defer payments if you show proof of unemployment filing. Doesn't hurt to call and ask - worst they can say is no but many are surprisingly understanding about the situation.

0 coins

The waiting week is such a financial hardship when you're already struggling! @Liam Fitzgerald have you looked into your local 211 services? They can connect you with emergency assistance programs in your area for things like food, utilities, and sometimes even small cash assistance. Also, if you have any gig work options like DoorDash or Uber, you can still do that during your waiting week without it affecting your unemployment claim (just make sure to report the income when you certify). I know it's frustrating but try to hang in there - that first payment will come and you'll get through this rough patch! 🙏

0 coins

@Carmen Flores great point about the gig work! I didn t'realize you could still do that during the waiting week. Does anyone know if there s'a limit to how much you can earn from gig work before it affects your weekly benefit amount? I m'thinking about doing some Instacart deliveries to help cover groceries but don t'want to mess up my claim.

0 coins

I've been on unemployment for about 6 months now and here's what I've learned about the timing: The KeyBank card deposits are pretty consistent but there's always that nerve-wracking 24-48 hour window after the release date. In my experience, if your payment was released yesterday (Tuesday), you should definitely see it by Thursday morning at the latest. The first payment can sometimes take an extra day or two compared to regular weekly payments. I'd recommend checking the KeyBank app first thing tomorrow morning around 6-7am - that's when mine usually posts. If it's not there by Thursday afternoon, then I'd start making calls. Good luck with the rent situation, I know how stressful that waiting period can be! 🤞

0 coins

I've been dealing with the same KeyBank timing issues for months now. Based on my experience, if your payment was released yesterday, you should see it hit your card by tomorrow morning (Wednesday). The timing is usually pretty consistent - 1-2 business days after the release date. My payments typically show up around 6-8am when they do post. Since this is your first payment, it might take an extra day compared to regular weekly payments, but I wouldn't panic unless it's not there by Thursday. The KeyBank automated phone line (866-295-2955) can sometimes show pending deposits before they appear in your account balance, so try calling that if you want to check. Hang in there - the waiting is the worst part but the money will come through!

0 coins

I'm going through something similar - my claim has been pending since November and I can't get any real answers either. From what I've researched, there have been some class action suits filed against NYS DOL in the past few years, but they're hard to find info about. Try searching for "unemployment class action New York" on legal websites or contact the New York State Bar Association's lawyer referral service. They might be able to point you toward attorneys who are actively working on these cases. Also document everything - dates you called, screenshots of your online account, any correspondence. That paper trail will be crucial whether you go the legal route or keep fighting through appeals.

0 coins

Thanks for the detailed info! I've been documenting everything but didn't think to check the NY State Bar Association's referral service - that's a great suggestion. Do you know if there are any specific law firms that specialize in unemployment cases or have experience with DOL class actions? It's so frustrating that we have to become legal researchers just to get the benefits we're entitled to.

0 coins

I'm dealing with a very similar situation - my claim has been stuck since December with zero communication from NYS DOL. From what I've found, there are a few law firms that have handled unemployment class actions against NYS DOL, including Legal Aid Society and some private employment attorneys. You might want to check out the website for New York Legal Assistance Group (NYLAG) - they sometimes take on systemic unemployment cases. Also, try reaching out to your state assembly member's office - sometimes they can help cut through the bureaucratic mess when individual appeals aren't working. The whole system seems designed to wear people down until they give up, which is exactly what we can't let happen. Keep fighting and definitely keep documenting everything like others have suggested.

0 coins

This is really helpful information! I've been stuck in the same nightmare since January and had no idea about NYLAG or that assembly members could help with DOL issues. It's crazy that we have to become experts in legal resources and government contacts just to access basic unemployment benefits. Has anyone had actual success getting their assembly member's office to intervene? I'm willing to try anything at this point - the stress of not knowing what's wrong with my claim or when it might be resolved is honestly affecting my health at this point.

0 coins

If ur benefits are about to expire, they might be doing an "end of benefits review" on ur account. happened to me last time. they basically verify everything one last time. super annoying but they don't tell u about it

0 coins

I'm going through the exact same thing! Claimed Sunday as usual, and it's now Thursday with absolutely nothing. This is so stressful because I have rent due this weekend. I've been calling nonstop but can't get through to anyone. The worst part is there's no explanation anywhere - no messages, no alerts, nothing. It's like our claims just vanished. I'm really hoping this gets resolved soon because I can't afford to miss this payment. Has anyone found any official communication from NYSDOL about what's causing these delays?

0 coins

Prev1...513514515516517...1378Next