New York Unemployment

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Same boat here! Just registered last month and the process was actually not too bad once I figured out where to go. The key is starting at my.ny.gov business services portal, not the regular unemployment section.

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I went through this process about 6 months ago and it was definitely confusing at first! One thing that helped me was calling the NYS Department of Labor employer hotline at (518) 457-2635 early in the morning (like 8:15 AM) - I had much better luck getting through then versus later in the day. Also, make sure you have your business formation documents ready when you register because they'll ask for the date you first became liable for wages. The quarterly reports aren't due until the end of the quarter after you hire, so you have some breathing room there. Good luck with your new business!

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Thanks for the phone number tip! I've been dreading the phone call part but trying early morning makes sense. Quick question - when you say "business formation documents," do you mean just the Articles of Incorporation or do they need other paperwork too? I want to make sure I have everything ready before I call.

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just report it when you file weekly, they'll figure out the math for you. i've been doing gig work and reporting everything, still getting partial payments. better safe than sorry with these people

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I'm in a similar situation and was really nervous about this too! From what I've researched, NYS actually encourages part-time work while collecting unemployment - they call it "partial unemployment benefits." The key is being completely transparent on your weekly certification. When you file, there will be questions about any work performed that week and gross earnings. Report everything exactly as it happened. The system will automatically calculate your reduced benefit amount. From what I understand, they use a formula where they subtract a portion of your earnings from your weekly benefit rate, but you can still receive something as long as your total earnings aren't too high. Don't let fear stop you from taking the job - just follow the reporting requirements and you'll be fine!

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Just wanted to add for anyone else reading this - I had a similar issue last month where my account showed $0 despite being approved. In my case, it was because I had moved recently and there was an address verification flag that wasn't clearly communicated. The system basically put a hold on payments until I could verify my current address with documentation. Once I provided a utility bill and lease agreement, it was resolved within 2 days. So if you've moved recently or have any address discrepancies between your application and your ID, that could be another reason for the $0 amount!

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That's a really good point about address verification! I didn't even think about that as a potential issue. It's crazy how many different things can trigger these payment holds and they don't clearly communicate what's wrong. Thanks for sharing your experience - this whole thread has been super helpful for understanding all the different reasons this $0 issue can happen.

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This thread is incredibly helpful! I'm dealing with a similar issue right now - approved for benefits but showing $0 weekly amount. Based on what everyone has shared, it sounds like there are so many different reasons this can happen (wage verification, identity verification, address issues, multiple employers not responding, etc.). It's frustrating that the system doesn't clearly tell you WHY it's showing $0 or what specific steps you need to take to fix it. The fact that @Laura Lopez got it resolved by actually talking to someone confirms what others have said - you really do need to speak with a specialist rather than hoping the system fixes itself. Thanks to everyone who shared their experiences and solutions!

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Exactly! This thread really shows how broken the communication is in NY's unemployment system. They'll approve you but then leave you guessing about why you can't actually get paid. It's like they designed it to be as confusing as possible. I'm bookmarking this thread because it covers pretty much every scenario that can cause the $0 issue. Hopefully more people find this when they're searching for answers instead of spending days on hold trying to figure out what went wrong!

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This is really helpful information! I'm in a similar situation where I missed my interview last week and have been panicking about getting my benefits back. Reading through all these responses gives me hope that it's fixable. I'm definitely going to try calling (835) 209-5467 first thing tomorrow morning at 8am sharp. One question - for those who successfully got through and had their benefits reinstated, how long did it typically take from the rescheduled interview to actually seeing payments resume? I'm trying to plan my finances accordingly since I've already been without benefits for over a week now. Thanks to everyone sharing their experiences - this community is a lifesaver!

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Hey Chloe! I'm actually in the exact same boat - missed my interview last week and just found this thread today. From what I'm reading here, it sounds like once you complete the rescheduled interview successfully, benefits typically resume within 3-5 business days. Sara mentioned that timeframe in her update, and a few others seemed to confirm similar experiences. I'm planning to call that number tomorrow morning too - maybe we'll both get through! The key seems to be calling right at 8am when they open. Good luck with your call, and thanks for asking that question about payment timing - I was wondering the same thing but was too nervous to ask!

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I've been following this thread closely since I'm dealing with a similar situation. Just wanted to share that I called (835) 209-5467 this morning right at 8:00 AM and got through after about 45 minutes on hold. The representative was really helpful and understanding about my missed interview. A few tips for anyone calling: - Have your NY.gov login info ready before you call - Write down your explanation beforehand so you don't fumble when they ask - They'll ask for your case number (found on any DOL letters you've received) - Be prepared to give specific dates of when you tried calling back The agent scheduled my new interview for next week and said to keep certifying weekly even while suspended. She also mentioned that if you're calling about a missed interview, don't hang up even if the hold time seems really long - they prioritize these calls but it can still take time to get through. Feeling much more hopeful now that I know this is definitely fixable! Thanks to everyone who shared their experiences here.

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This is so encouraging to hear! I've been stressed about this for days and reading everyone's success stories is giving me hope. Quick question - when they scheduled your new interview, did they give you a specific time or just a day? I want to make absolutely sure I don't miss this next one. Also, did you mention that you had tried calling back multiple times after missing the original call? I'm wondering if that helps show good faith effort. Thanks for sharing all those helpful tips!

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Wait are credit weeks the same thing as the job search requirement? I thought credit weeks were something you had to do while collecting benefits...

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No, you're thinking of the work search requirement. Credit weeks are about your past work history to qualify for benefits in the first place. The work search requirement is what you do while collecting - logging job contacts each week.

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@Mia Rodriguez - Based on what you've described with working 25-30 hours at $15/hour, you should definitely have enough credit weeks! Those earnings would put you well over the $143 minimum threshold. The key thing is making sure those wages were reported correctly by your employers to NYS. If you're still unsure about your exact count, you might also try visiting a local Department of Labor career center - sometimes the in-person staff can pull up more detailed information than what's available online. They're usually less busy than the phone lines too.

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