Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO NOT post call problems here - there is a support tab at the top for that :)
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yeah I quit too because of hostile work environment and got denied initially but won on appeal. The key is having witnesses who will back up your story. Get statements from coworkers if you can, even if they're just willing to confirm the manager's behavior. NYS Department of Labor takes workplace harassment seriously if you can prove it happened.
wait so you can get unemployment for quitting?? I thought that was impossible. my friend told me you have to get fired to qualify
@Statiia Aarssizan No, that s'a common misconception! You can potentially get unemployment after quitting, but only if you can prove you had good "cause -" like harassment, unsafe conditions, or other serious workplace issues. It s'definitely harder to get approved than if you were laid off, but it s'not impossible. The NYS Department of Labor will review each case individually to see if your reason for quitting was justified.
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Been dealing with unemployment for years unfortunately and honestly you rarely need to go in person anymore unless something goes really wrong with your claim or you need help with the computer stuff
As someone who just went through this process, I can confirm that most everything is done online now through the NY.gov portal. The only time I had to visit a physical office was when I had issues with my identity verification that couldn't be resolved through the online system. The staff were helpful, but honestly the online process is much more convenient when it works properly. Just make sure you have all your documentation ready before you start your claim - it saves a lot of headaches later!
That's really helpful to know about the identity verification issues! What kind of documentation did you end up needing? I'm worried I might run into the same problem since I recently moved and my address on my ID doesn't match my current address.
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I've been dealing with NYS Department of Labor for months trying to get through their phone system to check on my claim status. If you're having trouble reaching them, I found this service called Claimyr (claimyr.com) that actually gets you connected to real agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals and getting disconnected.
How much does something like that cost though? I'm already stressed about money while waiting for my benefits.
It's worth checking out their site for pricing, but honestly the time savings alone made it worthwhile for me. I was spending 3-4 hours a day trying to get through.
The whole system is such a mess honestly... they spend billions but cant even keep their phone lines working properly or process claims without months of delays. Where's all that administrative money going??
I feel your frustration. From what I understand, a big chunk of those administrative costs goes to maintaining legacy computer systems that are decades old. The state has been trying to modernize but it's expensive and complicated. Still doesn't excuse the poor customer service experience though.
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I'm so glad to see people getting their approvals! I submitted my waiver in early June for a $2,100 overpayment from those duplicate payments. Reading through everyone's experiences here has been really helpful - it sounds like most people are getting approved after 3-4 months of waiting, which gives me hope. I was starting to panic thinking I'd have to pay it back, especially since it was clearly their system error. Has anyone noticed if they're processing June submissions yet, or should I expect to wait until September/October? The uncertainty is the worst part!
Hey Chloe! I just went through this same process and got my approval letter last week after submitting in late May, so you're probably looking at around 3-4 months from your June submission date. Based on what I've seen in this thread, they seem to be processing them in order, so you might hear back sometime in September or early October. I know the waiting is absolutely nerve-wracking - I was checking my mailbox obsessively every day! But from everything I've read here and my own experience, these system error cases are getting approved pretty consistently. Try to hang in there, and maybe consider calling if you hit the 4-month mark just to check on the status. The uncertainty really is the worst part, but it sounds like you'll be fine!
Charlee Coleman
One thing to remember is that your unemployment insurance rate will change over time based on your experience rating. If you have a lot of former employees filing claims, your rate goes up. If you have few claims, it goes down. So there's an incentive to be careful about hiring and to document any performance issues properly in case you need to contest a claim later.
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Omar Mahmoud
As someone who just went through setting up unemployment insurance for my small business, I'd recommend calling NYS Department of Labor directly to confirm your industry classification - that affects your initial rate. Also make sure you understand the difference between independent contractors and employees because misclassifying workers can lead to big penalties. The quarterly reporting deadlines are strict so set up reminders. One more tip: even if you only have one employee now, start keeping detailed personnel files from day one including job descriptions, performance reviews, and any disciplinary actions. You'll thank yourself later if you ever need to contest a claim.
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Justin Evans
•This is really helpful advice! I'm also a new small business owner and had no idea about the industry classification affecting the rate. When you called NYS Department of Labor, were you able to get through easily or did you have to wait on hold for a long time? I'm dreading having to call government agencies but it sounds like it's necessary to get this right from the start.
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