New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$0 upfront. We only hold your card.
No live agent, no charge.


$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Honorah King

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when in doubt, call and ask! but good luck actually reaching anyone at ny unemployment lol 💀

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Oliver Brown

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For real. I called 37 times in one day once and still couldn't get through

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Mary Bates

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Try claimyr.com - only way I ever got someone on the phone

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Maya Diaz

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I went through this exact same confusion a few months ago! You definitely need to list your current part-time retail job as your employer on that form. The system already has your previous full-time manufacturing job info from when you originally filed your claim. The form is asking about your current employment status, not your claim history. Just make sure you keep reporting those part-time hours and wages accurately each week when you certify - that's super important to avoid any overpayment issues down the road. The wording on these forms is really confusing but you're doing the right thing by asking before submitting!

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Amara Adeyemi

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Just a heads up - if you're doing any side work or gig work while collecting UI, that income is also taxable AND you need to report it on your weekly claims. Don't forget about that when tax time comes around.

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Andre Moreau

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Good point! I've been doing some freelance work here and there. I report it on my weekly claims but I should probably set aside money for taxes on that too.

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This is such an important topic that catches so many people off guard! I work in tax prep and see this every year - people getting shocked by their unemployment tax bills. One thing to add: if you're married filing jointly, the unemployment income could potentially push you into a higher tax bracket or affect other credits/deductions. Also, some states suspended state taxes on unemployment during COVID, but NY wasn't one of them. Always good to consult with a tax professional if you're unsure about your specific situation, especially if you have other income sources too.

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Michael Adams

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Been dealing with unemployment for years unfortunately and honestly you rarely need to go in person anymore unless something goes really wrong with your claim or you need help with the computer stuff

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As someone who just went through this process, I can confirm that most everything is done online now through the NY.gov portal. The only time I had to visit a physical office was when I had issues with my identity verification that couldn't be resolved through the online system. The staff were helpful, but honestly the online process is much more convenient when it works properly. Just make sure you have all your documentation ready before you start your claim - it saves a lot of headaches later!

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Saleem Vaziri

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Could be your bank too - sometimes they hold deposits for review especially if the amounts vary. Call your bank and ask if there's anything pending.

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Harmony Love

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I'm going through the exact same thing right now! Filed my weekly certification on Sunday and it's now Thursday with no payment. My claim status shows active and no issues flagged. This is really stressful because I have bills due tomorrow. Has anyone tried contacting their local career center instead of the main phone line? I heard they might be able to help check on payment status.

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Malik Jackson

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Try calling the alternate number: 1-888-209-8124. Their main line is always jammed but sometimes this one has shorter wait times.

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Malik Jackson

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really? I got through yesterday after only 45 min wait

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StarSurfer

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use claimyr.com if you can't get through. way easier than trying yourself

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Dylan Evans

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I had the exact same issue last week! What finally worked for me was switching to a different internet connection entirely - I went to a coffee shop and used their wifi. Apparently some ISPs have issues with the NY unemployment site's security certificates. Also make sure you're not using any browser extensions that might interfere. If that doesn't work, definitely document everything with screenshots showing the error messages and timestamps - that way you have proof you tried to meet the deadline. The system is absolutely terrible but don't let it stress you out too much, they can't penalize you for their technical problems if you can show you made good faith efforts to comply.

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