New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Been dealing with unemployment for years unfortunately and honestly you rarely need to go in person anymore unless something goes really wrong with your claim or you need help with the computer stuff

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As someone who just went through this process, I can confirm that most everything is done online now through the NY.gov portal. The only time I had to visit a physical office was when I had issues with my identity verification that couldn't be resolved through the online system. The staff were helpful, but honestly the online process is much more convenient when it works properly. Just make sure you have all your documentation ready before you start your claim - it saves a lot of headaches later!

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That's really helpful to know about the identity verification issues! What kind of documentation did you end up needing? I'm worried I might run into the same problem since I recently moved and my address on my ID doesn't match my current address.

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Could be your bank too - sometimes they hold deposits for review especially if the amounts vary. Call your bank and ask if there's anything pending.

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I'm going through the exact same thing right now! Filed my weekly certification on Sunday and it's now Thursday with no payment. My claim status shows active and no issues flagged. This is really stressful because I have bills due tomorrow. Has anyone tried contacting their local career center instead of the main phone line? I heard they might be able to help check on payment status.

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I tried calling my local career center when I had a similar delay a few months ago and they were actually really helpful! They couldn't process the payment directly but they were able to look up my account and see that it was just stuck in their system for review. The agent there even called the main processing center for me and got it escalated. Definitely worth trying - the wait times are usually much shorter than the main unemployment line.

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I'm seeing a lot of great advice here, but wanted to add one practical tip that helped me when I was in a similar situation - if you're really worried about your wage calculations, you can actually request a "Statement of Wages" from NYS Department of Labor before filing your claim. It shows exactly what wages they have on record for you by quarter, which takes all the guesswork out of whether you'll qualify or not. You can request it through the same online portal where you'd file your claim. That said, I agree with everyone else that you should probably just apply directly since the process is the same either way and you'll get your answer faster. But if you're the type of person who really needs to know beforehand (like I was!), that wage statement option exists. Either way, don't let the uncertainty keep you from trying - $4,200 across multiple employers sounds very promising to me!

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This is such a helpful tip about requesting the Statement of Wages first! I had no idea that was even an option. I'm definitely one of those people who needs to know the numbers beforehand to feel less anxious about the whole process. Do you remember how long it took to get the wage statement back when you requested it? I'm trying to decide if I should go that route or just dive straight into filing the claim like everyone else is suggesting.

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@Dylan Mitchell When I requested my wage statement, it took about 5-7 business days to get it back, which honestly wasn t'much faster than just filing a claim directly. In hindsight, I probably would have saved time by just applying for benefits right away since they process both requests through the same system anyway. But I totally understand wanting to see the numbers first - it definitely gave me peace of mind before filing! If you re'really anxious about it and have the extra week to spare, the wage statement route might be worth it for your mental health. Just keep in mind that even if the numbers look close, you should still apply because there might be wage adjustments or alternative calculations that could work in your favor.

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I was in almost the exact same situation as you about a year ago - multiple part-time jobs in retail and food service, around the same total earnings, and completely stressed about whether I'd qualify. Here's what I wish someone had told me: stop trying to do the math yourself! The NYS Department of Labor system automatically pulls all your wage data directly from every employer who reported your earnings, so they'll have the complete picture even if you don't. With $4,200 total across different employers, you're actually in better shape than you think - the key is how those earnings were distributed across quarters, not just the total amount. I ended up qualifying even though I was convinced I wouldn't, and the relief was incredible. The application process itself is straightforward and free, and you'll get a definitive answer within 2-3 weeks. Even if you don't qualify under the standard base period, they automatically check the alternative calculation too. Honestly, the worst thing you can do right now is nothing - at least if you apply and get denied, you'll know for sure instead of wondering "what if." The uncertainty is way worse than just getting a clear answer!

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This is so reassuring to read! I've been in this exact spiral of trying to calculate everything myself and just making myself more anxious. It's really helpful to hear from someone who went through the same thing with similar earnings and actually qualified. You're absolutely right that the uncertainty is the worst part - I keep going back and forth between thinking I might qualify and convincing myself I definitely don't. I think I've been overthinking this whole thing when I should just trust that the system will figure it out correctly. Going to stop second-guessing myself and just file the application this week. Thanks for the encouragement!

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I'm going through something very similar right now - my company just announced they're moving from Rochester to Manhattan and I'm terrified about losing my benefits. Reading through all these responses has been incredibly helpful and reassuring! It sounds like the key is documenting everything thoroughly and using the right terminology like "constructive dismissal" when filing. The fact that so many people here have successfully gotten approved for similar relocations gives me hope. Does anyone know if there's a specific time limit for filing after your last day of work? I want to make sure I don't miss any deadlines while I'm gathering all my documentation.

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You generally have to file for unemployment within 30 days of your last day of work to avoid any potential issues, though NYS allows filing up to a year after job separation. I'd recommend filing as soon as possible after your last day to get the process started. Rochester to Manhattan is an even more extreme case than most mentioned here - that's like 350+ miles! You should definitely qualify given that distance. When you file, make sure to emphasize both the unreasonable distance and the fact that relocating to NYC would likely mean significantly higher living costs that make it financially unfeasible. Document everything about the move announcement and start calculating your potential commute costs and time. Your case sounds very strong based on all the successful examples shared here!

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I'm currently dealing with a similar situation where my employer is relocating from Albany to Long Island - about 180 miles away. After reading all these helpful responses, I feel much more confident about filing for unemployment benefits. It's clear that NYS Department of Labor recognizes employer relocation beyond reasonable commuting distance as "good cause" or "constructive dismissal." For anyone else in this situation, the key takeaways seem to be: 1) Document everything about the relocation announcement, 2) Calculate the actual distance and commute time to show undue hardship, 3) Don't let HR discourage you - they're often wrong about unemployment eligibility, 4) File within 30 days of your last work day, and 5) Be very detailed in your application about why the move creates a financial or personal hardship. Syracuse to Buffalo at 150+ miles is definitely well above the threshold based on all these successful cases shared here. Thanks everyone for providing such detailed experiences - it's incredibly helpful for those of us navigating this stressful situation!

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This is such a comprehensive summary - thank you for pulling together all the key points! Your Albany to Long Island situation at 180 miles is definitely another clear-cut case that should qualify. I'm in a similar boat and have been taking notes from everyone's experiences here. One thing I'd add is that several people mentioned keeping screenshots of Google Maps showing the distance and drive time, which seems like really practical documentation to include with the application. It's amazing how many of us are dealing with company relocations right now - seems like it's becoming more common post-pandemic. Best of luck with your claim, and thanks for organizing all the advice so clearly!

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Try calling the alternate number: 1-888-209-8124. Their main line is always jammed but sometimes this one has shorter wait times.

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really? I got through yesterday after only 45 min wait

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use claimyr.com if you can't get through. way easier than trying yourself

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I had the exact same issue last week! What finally worked for me was switching to a different internet connection entirely - I went to a coffee shop and used their wifi. Apparently some ISPs have issues with the NY unemployment site's security certificates. Also make sure you're not using any browser extensions that might interfere. If that doesn't work, definitely document everything with screenshots showing the error messages and timestamps - that way you have proof you tried to meet the deadline. The system is absolutely terrible but don't let it stress you out too much, they can't penalize you for their technical problems if you can show you made good faith efforts to comply.

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That's really smart thinking about the ISP/security certificate issue! I never would have thought of that. I'm definitely going to try a different network tomorrow and will make sure to screenshot everything. Really appreciate the advice about documenting attempts - that makes me feel less panicked about the deadline. Did you end up getting your benefits without any delays once you got it uploaded?

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