Pro tip: use the mobile app! Way easier than the website and you can do it from anywhere as long as you got service

Look Im gonna tell you exactly how this works cause I been in the system for a minute. You HAVE to certify between Sunday 7AM and Saturday midnight. No exceptions. If you miss it, you gotta call them and explain why, and trust me you DO NOT want that headache. They might make you wait weeks to get paid. Sunday morning is your best bet - do it early before the system gets overwhelmed. Don't try any tricks or loopholes cause they will catch you. If you really can't do it yourself on Sunday, your only options are either finding internet access wherever you're gonna be, or calling them through claimyr.com to explain your situation before it happens. Better to handle it upfront than fix it after.

I just went through this exact situation about 6 weeks ago! When they say "adjudication closed," it basically means they've finished investigating your claim, but the system hasn't updated your payment status yet. It's like they've made the decision but haven't filed the paperwork - super confusing! Here's what finally worked for me: • Call right at 8am when they open (way shorter hold times) • Ask specifically: "What was the adjudication determination - approved or denied?" • Request the "adjudication determination letter" - this forces them to look deeper • Ask when payments will start processing if approved • Keep doing your weekly certifications even though it says pending! My timeline was: filed claim → 2 weeks pending → adjudication closed → 1 more week → first payment hit my account. The waiting is brutal but you're probably much closer than you think! Don't give up - persistence really does pay off with this system. The fact that adjudication is closed is actually a good sign that things are moving forward, even though it doesn't feel like it. Hang in there! 💪

I'm going through the exact same thing right now! Filed my claim about 18 days ago and just got that confusing "adjudication closed" status when I called yesterday. The phone rep basically just repeated the same line about my case being "under review" without explaining what that actually means for my situation. This thread has been incredibly helpful - honestly way more informative than anything I've gotten from the actual unemployment office. The whole "closed doesn't mean processed" explanation finally makes sense of why I'm stuck in this weird limbo. I was starting to worry that my claim got denied or lost in their system somewhere. Definitely planning to call right at 8am tomorrow (thanks for that tip everyone!) and ask specifically about the "adjudication determination letter" instead of just asking for my general status. Also really glad I saw the advice about continuing weekly certifications - I was honestly considering skipping this week's since everything seems frozen, but sounds like that would be a huge mistake! The fact that so many people are dealing with identical situations really shows how broken their communication system is, but at least we're all helping each other figure it out. This community is honestly a lifesaver when navigating this bureaucratic maze. Will definitely update once I get some real answers! 🤞

I went through something similar last year when I was let go from my customer service job. The most important thing is to file your claim right away - don't wait! You can do it online at my.ny.gov/services/unemployment-insurance. When you file, just be honest about what your employer told you was the reason for termination. Being late a couple times usually won't disqualify you from benefits unless there was a clear pattern of willful misconduct. Keep any documentation you have (employee handbook, write-ups, etc.) in case you need it for the review process. The waiting period can be stressful but try to stay positive - most people who are terminated for minor issues like occasional tardiness do get approved for unemployment benefits in NY.

I'm sorry to hear about your situation - being terminated unexpectedly is really stressful! The good news is that you should definitely be eligible for unemployment benefits in New York. Being 10 minutes late twice in a month is not considered "misconduct" under NYS Department of Labor standards, especially after 3 years of employment. Misconduct has to be willful and substantial - like theft, violence, or repeatedly violating clear workplace policies after warnings. File your claim immediately at my.ny.gov - you can apply online 24/7. Don't delay because there's a waiting period and benefits are calculated from when you file, not when you were terminated. During the application, just state the reason your employer gave you (attendance issues). If they try to fight your claim, NYS DOL will investigate and you'll likely win since occasional tardiness rarely qualifies as disqualifying misconduct. Also keep in mind that even if your claim gets initially denied, you have the right to appeal and present your case. Many people win on appeal even when initially denied. Stay strong and don't let this setback discourage you - you've got rights as a worker in New York!

Just went through this whole process myself! Got my hearing scheduled after about 5 weeks of waiting. It was definitely nerve-wracking but the phone format made it less intimidating than I expected. For timeline - my hearing was about 50 minutes, got the decision letter 10 days later (approved!), and first payment showed up in my account 5 days after that. The backpay covered everything from when I first filed. One thing nobody mentioned - make sure your phone is fully charged and you're in a quiet spot with good reception. My neighbor's dog started barking halfway through and I was mortified lol. Judge was understanding though. Also agree with everyone saying to have your documents organized. I made a simple timeline of events and it really helped me stay focused when answering questions. Good luck @Mateo!

Been through this recently too! My hearing took about 9 weeks to get scheduled, but that was during peak time. Phone hearing lasted about an hour and the judge was pretty straightforward - just stick to facts and stay organized. Payment wise - once approved, first payment hit my account within a week and then backpay followed a few days after. The whole backpay process was actually smoother than I expected. Big tip: test your phone connection beforehand! I did a test call with a friend to make sure audio was clear. Also keep a glass of water nearby - you'll be talking a lot and your mouth gets dry from nerves. The hardest part is just the waiting honestly. Once you're actually in the hearing it goes by quick. Stay confident and prepared @Mateo - you got this! 💪

Glad to hear you got it sorted out! This is such a common issue with the NY system. For anyone else reading this thread who's still stuck - the key takeaways seem to be: use the same device you originally verified with, wait at least 24 hours for their system to sync, and always go directly to the NYSDOL website rather than clicking email links. The ID.me integration is definitely buggy but these workarounds usually do the trick eventually.

I'm currently stuck in this exact same loop right now! It's so frustrating - I verified through ID.me yesterday and got the confirmation, but today when I try to continue with my claim it's asking me to verify AGAIN. Reading through everyone's solutions here, I'm going to try using my phone (same device I used yesterday) and wait the full 24 hours before attempting again. Really hoping this works because I can't afford to keep getting stuck in this cycle. Thanks for posting about this - at least I know I'm not the only one dealing with this buggy system!