New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Lucas Lindsey

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I remember when I was on unemployment back in 2019, I had to document every job I applied for and why I didn't take certain positions. The whole process was so stressful but at least now with the online system it's easier to track everything. Just make sure you're honest about your job search efforts!

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Based on my experience, the 80% rule mentioned earlier is generally accurate for the first 13 weeks of benefits. After that, NYS Department of Labor becomes more flexible with what they consider "suitable work." I'd recommend documenting everything - save job postings, note why you declined offers, and keep records of salary ranges you're seeing. Also, "suitable work" considers factors beyond just salary - commute distance, work schedule, and whether it matches your skills/experience. If you're unsure about a specific job offer, it's better to call and ask rather than guess wrong and risk your benefits.

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Khalil Urso

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Ok so this is gonna sound weird but you need to call at EXACTLY 8:02am (not 8:00, not 8:05) using the SECOND phone number on the website (not the main one). They have some weird call routing system and this specific time on that line has way less traffic. Worked for me after trying EVERYTHING else.

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Myles Regis

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This is some cheat code level stuff 👀

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Cole Roush

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I will literally try anything at this point, thanks for the tip!

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This is absolutely infuriating but you're not alone. I'm dealing with something similar - been pending for 8 weeks now and it's driving me crazy. The system is completely broken. From reading all these comments, it sounds like there are a few options that actually work: 1) Contact your state assembly person/senator (they apparently have direct contacts at DOL), 2) Try that claimyr service that multiple people here vouched for, or 3) Keep trying the phone at exactly 8:02am like someone mentioned. I'm going to try contacting my state rep first since that's free, then maybe the claimyr thing if that doesn't work. Hang in there - sounds like once you actually reach a human they can fix these issues pretty quickly. The hard part is just getting through to someone!

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Cameron Black

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Thanks for summarizing all the options! I'm in a similar boat - 6 weeks pending and getting desperate. Going to try the state rep route first too since it's free and multiple people said it worked. If that doesn't pan out in a few days I might have to bite the bullet and try that claimyr service since so many people here seem to have success with it. This whole situation is just insane - we shouldn't have to jump through all these hoops just to access our own benefits!

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Jamal Wilson

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Good luck with everything! Losing a federal job is really stressful. At least you know you have unemployment benefits to fall back on while you look for something new.

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Drew Hathaway

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Just wanted to add that when you file your claim, make sure you have your most recent SF-50 (Personnel Action form) handy - NYS Department of Labor will likely ask for it during the application process. Also, if you're planning to apply for other federal positions, you can still collect unemployment benefits while job searching, just make sure to report any interview travel reimbursements or temporary work. The waiting period is the same as regular unemployment (one week), so don't panic if you don't see payments right away. Hope this helps and sorry to hear about your position being eliminated!

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Laura Lopez

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This is really helpful information about the SF-50 form - I hadn't thought about needing that document ready. Quick question though - do you know if there are any restrictions on the types of federal positions that qualify for UCFE? I'm wondering if certain classifications or pay grades might be excluded from unemployment benefits.

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Thanks everyone. I think I'll apply based on the restaurant job and see what happens. At least now I know how to report the DoorDash earnings properly if my claim gets approved.

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Sean O'Connor

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Good luck with your application! Just wanted to add - when you report your DoorDash earnings, make sure to keep detailed records of your daily/weekly income since gig work can be so variable. NYS Department of Labor will want accurate numbers, and having good documentation will help if there are any questions later. Also remember that you need to be actively seeking traditional employment while collecting benefits, so keep applying for regular jobs too. The combination of partial benefits plus some DoorDash income might actually work out better than just doing gig work alone right now.

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This is really solid advice! I didn't even think about keeping detailed records of the DoorDash income - that's going to be super important. One question though - when you say "actively seeking traditional employment," does that mean I need to apply to a certain number of jobs each week? I want to make sure I'm following all the requirements properly so I don't mess up my claim.

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I'm going through something similar right now - was terminated two weeks ago while on FMLA for my spouse's surgery. The company said it was "business needs" but I suspect it's retaliation. I filed my unemployment claim the day after termination and just got word that it's under review. The customer service rep I spoke to said that being on FMLA when terminated doesn't disqualify you, and they'll look at whether the employer had legitimate reasons. She advised me to submit all my FMLA paperwork and any documentation about the termination reason. It's scary but I'm hopeful - sounds like NYS takes these cases seriously when there's potential FMLA interference. Hang in there and definitely file right away like others have said!

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Thanks for sharing your experience! It's reassuring to hear that the customer service rep confirmed FMLA status doesn't automatically disqualify you. I'm planning to file my claim tomorrow and will definitely include all my FMLA documentation. The fact that both you and Brianna had similar situations with "restructuring" claims makes me think this might be more common than I realized. Hope your review goes smoothly - please update us on how it turns out!

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Ava Rodriguez

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I'm a former HR professional and can confirm that termination while on FMLA leave is a major red flag for potential retaliation. NYS Department of Labor will absolutely investigate this - they have specific protocols for reviewing terminations that occur during protected leave periods. The "restructuring" excuse is common but won't hold up if they can't prove it was legitimate business necessity unrelated to your FMLA status. File your claim immediately and be sure to include: 1) Your FMLA approval documentation, 2) The exact dates of your leave, 3) Your termination notice with the stated reason, and 4) Any performance reviews showing you were in good standing. If they had legitimate restructuring reasons, they should have documentation from before your leave started. Don't be intimidated - you have strong protections here and deserve those benefits after 4 years of employment!

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Giovanni Rossi

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This is incredibly helpful advice from someone with HR experience! I really appreciate the specific list of documentation to include - I have all of those items and will make sure to submit them with my claim. The point about them needing to show restructuring documentation from before my leave started is something I hadn't thought of. Given that I was performing well and had no issues before taking FMLA, I'm feeling more confident about filing. Thank you for breaking down exactly what NYS Department of Labor will be looking for in these situations!

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