Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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OMG I could have written this post myself! I've been going through the exact same torture for the past week and a half. That stupid automated message plays in my nightmares at this point 😭 I've literally tried calling over 40 times at different hours and NOTHING. The system is absolutely broken and it feels intentional at this point. One thing I discovered though - if you call and get that message, don't hang up immediately. Sometimes if you wait like 30-45 seconds it will actually say something different or give you menu options. It's rare but it happened to me twice (though I still didn't get through to a person). Also saw people mentioning Claimyr and I'm honestly tempted to try it at this point because I'm running out of options and patience. Has anyone else here actually used it successfully? I'm usually skeptical of these services but desperate times... Hang in there @Omar Hassan - we're all in this nightmare together!
@Brianna Schmidt Thanks for that tip about waiting after the automated message! I hadn t'thought to try that - I always just hung up in frustration. Definitely going to try that next time along with the 8am strategy. I ve'been seeing Claimyr mentioned a lot in this thread and I m'getting curious about it too. Like you said, normally I d'be super skeptical but when you re'this desperate... Has anyone who used it been able to share more details about how it actually works? I m'worried about giving my info to some random service but if it actually gets you connected to a real NYSDOL agent, it might be worth looking into. This whole situation is just insane - we shouldn t'need third-party services just to access our own benefits! But here we are 🤦♂️
I'm in the exact same situation and it's absolutely maddening! I've been trying for about a week now and getting nowhere with the phone system. What's really frustrating is that I can see online that my claim needs "additional verification" but when I try to complete it on the website, it just tells me to call. It's like a cruel loop designed to keep us from getting help. I'm definitely going to try calling right at 8am tomorrow based on what others have shared here. The tip about waiting after the automated message instead of hanging up immediately is something I hadn't thought of either - thanks for that @Brianna Schmidt! Has anyone had any luck with the online chat feature that @Liam Sullivan mentioned? I can't seem to find it on the website but maybe I'm missing something obvious. At this point I'm willing to try literally anything to avoid spending another day listening to that condescending "your call is important to us" message 🙄 Really appreciate everyone sharing their experiences here - it helps to know we're not going crazy and this system really is as broken as it feels!
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Any update? Did your claim appear in the system yet?
Great to hear! For future reference (and for others reading this thread), this is why it's always best to file claims early in the week when possible. Filing on Friday often means dealing with the weekend processing delay, which can cause unnecessary stress.
That's really good advice. I'll remember that for the future, though hopefully I won't need to file again anytime soon!
So glad to see you got it sorted out! This thread is going to be super helpful for anyone else who runs into this same issue. The NY DOL system definitely has its quirks, but at least now we know that 2-3 business day processing delay is normal for new claims filed on Fridays. Thanks for updating us with the resolution!
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just keep filing ur weekly claims thats the main thing, even if its not approved yet u can still get backpay
I'm in a similar situation - filed my claim 2 weeks ago after my company did layoffs and still waiting for approval. From what I've read on the NYS DOL website, they're currently experiencing higher than normal claim volumes which is causing delays. 10 days is still within the normal processing window, so I wouldn't panic yet. The important thing is to keep doing your weekly certifications like others mentioned. You might also want to double-check that all your employer information was entered correctly when you filed, since any discrepancies can slow down the verification process.
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most construction companies are legit about this stuff, especially if they're doing commercial work. they have to be compliant or they can't get bonded for big jobs
You can also check online through the NYS Department of Labor website - they have an employer lookup tool where you can search by business name to see if they're registered for unemployment insurance. It's usually faster than calling and you get immediate confirmation. Just go to labor.ny.gov and look for the employer services section. If your employer shows up in their database, you're good to go for filing a claim if needed.
That's really helpful! I didn't know there was an online lookup tool. That sounds way easier than trying to call and wait on hold forever. @b204affbce0a do you remember exactly where on labor.ny.gov the employer lookup is? I'm looking at their site now but there's so many different sections.
Abby Marshall
Just want to add that even if your injury heals and you become able to work again, you could potentially file for unemployment at that point if you're having trouble finding a new job. But right now while you're medically unable to work, disability benefits are your best bet. Hope your back heals up soon!
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Mei Lin
This is such an important distinction that more people need to understand! I work in benefits administration and see this confusion all the time. Just to clarify a few key points: 1) New York State Disability Benefits (DBL) is actually a state-mandated program that most employees pay into through payroll deductions - check your paystubs for "DBL" deductions. 2) You can apply for NYS disability online at wcb.ny.gov if you've been unable to work for more than 7 days due to your injury. 3) The benefit is typically 50% of your average weekly wage up to a cap. 4) You'll need your doctor to complete disability paperwork. Don't let your savings drain while you're figuring this out - if you've been paying into the system, you're likely entitled to these benefits!
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