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UPDATE: Got it fixed! Ended up using that Claimyr service someone mentioned to get through to an agent. Turns out there was a mismatch between how my name was entered in the NYSDOL system and my Chime account (I had my middle initial on one but not the other). The agent manually approved my direct deposit and said it should be working for my next payment. Thanks everyone for your help!
Congrats on getting it sorted out! I had a similar name mismatch issue with my Capital One account last year. It's crazy how picky these government systems are about exact formatting. For anyone else reading this thread - definitely check that your name, address, and account details match EXACTLY between your bank and unemployment accounts. Even something as small as "Jr." vs "Junior" can cause problems. The verification systems have no flexibility at all.
This is such good advice! I'm dealing with a similar issue right now with my Wells Fargo account and NY unemployment. The system keeps rejecting my direct deposit setup even though I've triple-checked everything. After reading this thread, I'm wondering if it's because I have "Jr" on my unemployment application but my bank account just shows my first and last name. Going to try updating one of them to match exactly. It's ridiculous that these systems can't handle minor name variations - seems like such a basic thing to account for in 2025!
THE SYSTEM IS SO UNFAIR!! I got denied for missing work when I had COVID symptoms and my employer told me not to come in but then fired me anyway. NYS Department of Labor sided with the employer of course. These adjudicators don't care about workers at all.
I work for a local advocacy organization and we see cases like this regularly. The key thing to understand is that NYS DOL distinguishes between "misconduct" and circumstances beyond your control. Missing work due to mental health crises, family emergencies, or other compelling personal circumstances may not be considered disqualifying misconduct if you can document the situation. When you file your claim, be completely honest about what happened and why. If you have any medical records, therapy notes, or other documentation showing you were dealing with legitimate personal issues during that time, gather those now. Even if you're initially denied, the appeals process gives you a real chance to present your case with proper documentation. Don't let fear of denial stop you from filing - you've paid into this system and deserve a fair review of your situation.
This is really helpful advice, thank you! I'm realizing I should gather all the documentation I have before filing. I was seeing a therapist during that time period for anxiety and depression, so I might be able to get records from them. Do you know if there's a specific timeframe I need to file within, or should I take time to get my documentation together first?
File right away! My sister's company closed and she waited thinking she needed to figure everything out first. Big mistake - you can't get benefits for weeks you don't file even if you're eligible.
So sorry to hear about your company closure - that's really stressful! I just wanted to add that when you file your claim, make sure to keep copies of everything your employer gives you about the closure (any letters, emails, final paystubs, etc.). Even though the company won't be around to respond to requests, having this documentation can help speed up your claim processing. Also, if your company is offering any severance or paying out vacation time, that might affect when your benefits start, so be sure to report those payments accurately. You've got this - unemployment benefits exist exactly for situations like yours!
Just remember that unemployment is taxable income so don't spend it all thinking it's free money. You'll owe taxes on it next year unless you have them withhold taxes from your weekly payments.
Just went through this process myself after getting laid off from my retail job. One thing to keep in mind is that your benefit amount is based on your earnings during your "base period" which is usually the first 4 of the last 5 completed calendar quarters before you filed. So if you just started that warehouse job recently, your benefits might be calculated on lower wages from a previous job. Also, there's a one-week waiting period before you start receiving benefits, so factor that into your budget planning. The $440/week estimate sounds about right for your wage level though.
That's a really important point about the base period calculation - I hadn't thought about that! I've been at this warehouse job for about 8 months now, so hopefully that should be enough time in the base period. The one-week waiting period is good to know too, I'll need to plan for that gap. Thanks for sharing your experience!
Kayla Jacobson
Restaurant industry is rough right now. I've been in and out of unemployment claims three times in the past two years because of closures and layoffs. Each time I filed within a few days of losing the job and it made such a difference in keeping my bills paid. Don't wait - every week counts!
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Evelyn Martinez
I work at a nonprofit that helps people navigate government benefits, and I see this question all the time. You definitely haven't missed your window - New York gives you a full year to file from your separation date. But like others have mentioned, you can't get retroactive benefits, so every week you delay costs you money. The good news is that restaurant workers often qualify quickly since your wages and hours are usually well-documented. I'd recommend filing online tonight if possible - the system is actually pretty user-friendly once you get started, and you'll feel so much better once it's submitted!
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