Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
StormChaser
Keep hanging in there! I know the wait is terrible but appeals do get resolved eventually. Make sure you have all your termination paperwork ready and any emails or documentation about the layoff. The more evidence you have that it wasn't a voluntary quit, the stronger your case will be.
I'm in a similar situation - filed my appeal in late September after being wrongfully denied (they claimed I was fired for misconduct when I was actually laid off due to budget cuts). It's now been about 10 weeks with no hearing date yet. The stress of waiting with no income is overwhelming. One thing that helped me was calling my local assembly member's office - they have constituent services that can sometimes help get status updates or expedite cases. Also make sure you're documenting everything and keeping copies of all your correspondence. The system is definitely overwhelmed right now but don't give up!
Lourdes Fox
•That's a great suggestion about contacting your assembly member's office! I hadn't thought of that approach. Which office did you reach out to, and were they actually able to help speed things up or just get you information? I'm willing to try anything at this point since it's been over 2 months with no movement on my case.
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I'm dealing with this exact same situation right now! Got a Wisely card two days ago that I never requested and was really suspicious about it. After reading through everyone's experiences here, it sounds like this is a widespread issue from that March system glitch. I'm still nervous about activating it though - has anyone had any problems with the card once they started using it? Like weird charges or anything sketchy? I know it's supposedly legit but I'm always paranoid about financial stuff like this. Also, for those who got their direct deposit fixed afterward, how long did it take for the next payment to go back to your regular bank account?
I totally understand your concerns - I was super paranoid about it too! I've been using mine for about 2 weeks now and haven't had any weird charges or issues. The card works just like a regular debit card and I can see all transactions in their app. As for getting direct deposit back, it took about one full payment cycle - so roughly 2 weeks after I talked to the agent. My next payment went back to my regular bank account like normal. If you're still worried, you could always transfer the money off the card right after you activate it and get your funds, then not use it again once your direct deposit is working. That's what a few people I know did just to be extra safe.
I just wanted to chime in as someone who went through this exact same situation about a month ago. I was also really skeptical when the Wisely card showed up out of nowhere, especially since my direct deposit had been working perfectly for weeks. After reading through this thread, it's clear that a lot of us were affected by that March system issue. I ended up calling NYSDOL (took forever to get through) and they confirmed it was legit - apparently my bank rejected a deposit due to some technical glitch on their end. The agent told me this happened to thousands of people around the same time. I activated the card, used it to get my missing payment, and they fixed my direct deposit for future payments. No issues with the card itself - it worked just like any other debit card. Just wanted to add another voice confirming this is a real thing that happened to a lot of people!
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The whole system is so slow its ridiculous!! I waited FIVE WEEKS for my first payment last year because they said they needed to verify my employment history but never told me what documents to send. Finally got through to someone who said it was all a computer glitch. Meanwhile bills dont wait for the state to get their act together!
Mei Chen
•How much does something like that cost? I'm already stressed about money and don't want to pay for something if I can avoid it.
Dylan Wright
•It's worth checking out their site for the details, but honestly when you're waiting weeks for thousands of dollars in benefits, getting through quickly to resolve issues is pretty valuable. The peace of mind alone was worth it for me.
NebulaKnight
Just went through this in December - filed on a Tuesday and got my first payment the following Friday, so about 10 days total. I think they've gotten faster since the pandemic backlog cleared up. Just make sure you're doing everything online through my.ny.gov and not trying to call unless you absolutely have to.
QuantumLeap
•That's really encouraging to hear! Did you have direct deposit set up from the beginning, or did you have to wait for a debit card? I'm trying to figure out if I should expect the money on a card or in my bank account.
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Sofia Torres
I finally got through after I sent a message through the Contact Us form on the website AND called the TTY line (even though I'm not hearing impaired). Got through in 15 minutes on the TTY line. I know it's not ideal to use resources meant for others but I was desperate after 3 weeks of trying.
whats the TTY number? asking for... research purposes 👀
Sofia Torres
•I don't wanna post it publicly since it's specifically for people with hearing impairments and we shouldn't abuse it. But if you're truly desperate after weeks of trying, you can find it on their website.
Yara Elias
Hey Sean, I was in your exact situation 3 months ago - benefits cut off with zero explanation and that same "pending review" nightmare. After reading through all these suggestions, here's what finally worked for me: I combined the Claimyr service (yeah I was skeptical too but it actually works) with contacting my state assembly rep. The Claimyr got me through to a human who told me there was just a random flag on my account, and my assembly rep's office followed up to make sure it got resolved properly. Took about 4 days total but I got 6 weeks of back pay once it was fixed. Don't let them wear you down - you've paid into this system and deserve your benefits! Also document every call attempt with date/time in case you need to escalate further.
This is really encouraging to hear! I've been reading through all the suggestions and was wondering if combining multiple approaches like this would be more effective than just trying one thing. Quick question - when you used Claimyr, about how long did it take them to get you connected to someone? And did your assembly rep's office require any specific documentation from you, or just your claim details? Thanks for sharing your success story, gives me hope that there's light at the end of this tunnel!
Lindsey Fry
That's great news! Glad to hear they processed it without you having to call. For anyone else reading this in the future: results vary widely depending on DOL workload. Some people get their backpay quickly like the original poster, while others may need to follow up by phone if it takes longer than a week.
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Christopher Morgan
Congratulations on getting your backpay! This is such a helpful update for the community. Your timeline of 6 days is really encouraging - it shows that sometimes the system does work efficiently when you upload everything correctly. I've seen so many people in similar situations stress about whether they'll ever see those missed payments, so your success story will definitely give others hope. Thanks for taking the time to update us!
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