New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This gives me so much hope! I've been struggling to get through for my partial claim too - my retail job cut me from 30 hours to 12 hours per week in January and I keep putting off calling because I'm terrified of the phone system. Reading everyone's tips here is super helpful, especially about having all your documentation ready and calling right at 8am. One question - did anyone else have issues with their employer not wanting to provide documentation of the hour reduction? My manager keeps saying "just tell them we're slow" but I feel like I need something more official in writing. Should I ask HR directly or is there a specific form my employer needs to fill out?

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Laura, you're absolutely right to want something more official than just "tell them we're slow"! I work in HR and can tell you that your employer should provide written documentation of your hour reduction. You don't need a specific form - even a simple email or letter from your manager/HR stating your previous hours, current reduced hours, and the effective date should be sufficient. If your manager is being difficult, definitely go to HR directly and explain you need documentation for unemployment purposes. Most HR departments understand this is a legal requirement and will help you get what you need. You could also ask for a copy of your schedule showing the reduction, or amended offer letter if they have one. Don't let them brush you off - you're entitled to this documentation and NYSDOL may ask for it during your claim process!

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Ruby, thank you SO much for posting this! I've been dreading making the call for my partial claim after my hours got cut from 40 to 20 per week last month. Seeing that you actually got through and completed everything gives me the courage to finally pick up the phone tomorrow. I'm definitely going to follow your advice about calling right at 8am - I've been trying in the afternoons which clearly isn't working. Quick question: when you were on hold for 35 minutes, did they give you any updates about your place in line or estimated wait time? Or do you just have to sit there wondering if you're still connected? Also, did the agent ask you to have your bank account info ready for direct deposit setup, or do they handle that part separately? Thanks again for sharing your success story - it's exactly what I needed to hear today!

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Update for anyone still dealing with this: I finally received my corrected 1099-G form today. It came through my online message center, not by mail. It had a cover letter apologizing for the error and explaining that it was caused by a "data processing anomaly during the annual tax form generation process." So keep checking your online accounts!

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Thanks for the update! My son used that Claimyr service yesterday after nothing else worked. Got a callback within 20 minutes and they confirmed they'd send a corrected form. Said to check the message center in 3-5 business days. At least now we know what's happening!

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This is really helpful to read through everyone's experiences! I'm dealing with the exact same issue - my 2025 1099-G shows identical amounts to 2024 even though I only collected unemployment for a few weeks this year versus several months last year. I've been trying to call for days with no luck getting through. Based on what everyone's shared here, it sounds like checking the online message center and using that Claimyr service might be my best bet. Has anyone who got their corrected form noticed if the timing affected their tax filing deadline at all? I'm worried about missing the April deadline while waiting for this to get sorted out.

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wait so if employers pay for unemployment insurance, why do some people act like unemployed people are freeloaders? they literally paid into this system through their work

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That's a common misconception. People don't always understand that unemployment insurance is exactly that - insurance. Your employer paid premiums on your behalf while you were working, just like they might pay for health insurance or workers' compensation coverage.

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This is such an important distinction to understand! I work in HR and I see this confusion all the time. Another way to think about it: when you look at your paystub, you'll see Social Security and Medicare taxes (FICA) being deducted from YOUR paycheck - that's what funds Social Security. But you won't see unemployment insurance deductions from your pay because that's paid entirely by your employer as a separate business expense. NYS Department of Labor gets funding from these employer contributions, not from Social Security. So you're absolutely not touching your retirement benefits by collecting unemployment - you're using a benefit that was already paid for on your behalf while you were working.

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This is so well explained! I never really paid attention to what was and wasn't being deducted from my paystub before. Going to look at my old pay stubs now to see this for myself. It's crazy how something so important can be so poorly understood by so many people (including me until today).

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I'm really sorry you're going through this - the NY unemployment system can be incredibly frustrating to navigate. From what everyone is saying, it sounds like you've exhausted your allocated effective days even though your benefit year hasn't ended yet. This is unfortunately more common than people realize. A few quick suggestions that might help: - Check your online account for your original monetary determination letter - it should show exactly how many effective days you were eligible for - If you worked at all since filing your original claim (even part-time), you might qualify to file a new claim - Don't give up on trying to reach them by phone, but maybe try different times of day or consider using one of those callback services others mentioned The most important thing is to get clarity on whether you can file a new claim based on any work you've done since your original filing. That seems to be the main path forward for most people in your situation. Hang in there - I know how stressful this must be when you're depending on these benefits to pay rent.

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This is exactly the kind of supportive response we need more of in this community. You've summarized everything really well and given practical next steps. The NY system really does seem designed to confuse people - I had no idea about the effective days vs BYE date difference until reading this thread. Thanks for taking the time to write such a thoughtful response!

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Hey Dmitry, I went through this exact same situation last year and it's incredibly frustrating! The "0 effective days" basically means you've used up your allotted benefits for this claim period, even though your BYE date hasn't hit yet. What really helped me was understanding that the effective days system works differently than I expected - it's not just a simple countdown from your start date to your BYE date. Each week you collect uses up 4 "effective days" from your total pool, and that pool can vary based on your work history. Since you mentioned working a temp job for 2 months last fall, you might actually be eligible to file a new claim! The key is whether you earned enough during those quarters to meet NY's requirements. I'd strongly recommend trying to get through to an agent to check this - they can see your wage records and tell you immediately if you qualify. I know the phone system is a nightmare, but don't give up. Some people have had success with that Claimyr service others mentioned, though I personally got through by calling right at 8am on a Tuesday. The wait was still brutal but I eventually got someone. In the meantime, definitely look into other assistance programs like SNAP that Freya mentioned - every little bit helps when you're trying to cover rent. You're not alone in this struggle, and there might be more options available than you realize. Hang in there!

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This is such helpful advice! I had no idea that temp work could potentially qualify you for a new claim. The whole effective days system is so confusing - I wish they explained this stuff better when you first file. Your point about calling at 8am on a Tuesday is noted - I'll definitely try that strategy. It's reassuring to know others have been through this exact situation and found solutions. Thanks for sharing your experience and the encouragement!

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I was in almost the exact same situation as you! Got laid off in September and waited until December to file because I kept thinking I'd find something soon. The regret about those missed months was eating at me, but honestly once I got my first unemployment payment it was such a relief to finally have some income coming in. The online application at labor.ny.gov is pretty straightforward - took me about 20 minutes. Make sure you have your last employer's info handy and be prepared to do weekly certifications every Sunday. Also, start keeping a log of your job search activities right away because they require proof that you're actively looking. I used a simple spreadsheet with company names, positions applied for, and dates. The weekly benefit really does help with bills even if it's not your full salary. Don't wait any longer - file today!

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Thank you so much for sharing your experience! It's such a relief to hear from someone who went through the exact same thing. I've been beating myself up about waiting so long, but you're right - I need to just focus on getting started now instead of dwelling on what I missed. I'm definitely going to file today and start that job search log right away. Did you find the weekly certification process confusing at first, or is it pretty straightforward once you get the hang of it?

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I'm going through something similar right now and this thread has been incredibly helpful! I lost my job in December and have been hesitating to file because I kept thinking I'd find something quickly. Reading everyone's responses has given me the push I needed to stop procrastinating. The one-year deadline is such a relief to know about - I had no idea NY was that generous with the timeframe. I'm definitely going to file my claim this week and start those weekly certifications. It's frustrating that we can't get backpay for the weeks we waited, but at least we can still get help going forward. Thanks to everyone who shared their experiences - it really helps to know we're not alone in making this mistake!

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