New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Jamal Carter

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THE SYSTEM IS RIGGED AGAINST US! They watch every move you make but when YOU need help getting your benefits they're nowhere to be found. I've been waiting 6 weeks for my adjudication to clear but they sure would find out fast if I worked somewhere without reporting it!!

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Ethan Brown

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I feel you man, the whole system is backwards

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Ella Lewis

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From what I understand, they also have access to unemployment insurance wage records from other states if you've worked elsewhere recently. The databases are pretty interconnected now. I learned this when I had to report some part-time work I did in New Jersey while claiming benefits in NY - they caught the discrepancy during a routine audit even though I thought I was reporting correctly. The lesson is definitely to over-communicate rather than under-report anything, even if you're unsure about the requirements.

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Wesley Hallow

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Wow, I didn't realize they could cross-check with other states too! That's really good to know. I'm just starting my claim and want to make sure I don't mess anything up. Did you have to pay any penalties when they found the discrepancy, or were you okay since you were trying to report correctly?

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I completely understand your anxiety about this - it's natural to worry about burning bridges with a potential future employer. But here's the thing: unemployment benefits exist precisely for situations like yours. You were laid off through no fault of your own, and you have bills to pay while you look for work or wait for a potential callback. Any reasonable employer understands this reality. The fact that your manager mentioned a possible callback actually shows they value you as an employee, which means they're likely to be understanding about you needing to file for benefits in the meantime. Don't let fear of what someone might think prevent you from accessing the financial support you've earned and deserve. File that claim and take care of yourself first.

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This is such great advice! I've been overthinking this whole situation but you're absolutely right - if they valued me enough to mention a callback, they'll probably understand why I need benefits now. I can't afford to wait around hoping for a "maybe" when I have rent due next week. Going to file my claim first thing tomorrow morning. Thanks for the reality check!

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I totally get the anxiety about this! I was in a similar spot last year when my restaurant job had to let people go during the slow season. I kept putting off filing because I was worried about what my boss would think, especially since she said they'd probably bring me back when things picked up. But honestly, waiting cost me weeks of benefits I really needed. When I finally filed, nothing bad happened - my boss never even brought it up when they did call me back. The reality is that unemployment benefits are there for exactly this situation, and employers know that. Don't let worry about hypothetical future problems stop you from getting the help you need right now!

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Oliver Schmidt

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This is exactly what I needed to hear! I've been putting it off for almost a week now because of the same worries, but hearing that your boss didn't even mention it when they brought you back really puts things in perspective. I can't afford to keep losing out on benefits while I wait for a callback that might never happen. Thanks for sharing your experience - it's given me the push I needed to just do it already!

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Riya Sharma

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Ruby, so glad you finally got through! I'm in a similar situation - my restaurant cut my shifts from 5 days to 2 days per week back in February. I've been putting off filing for partial benefits because the whole process seemed so overwhelming, but your post is giving me hope that it's actually doable. Quick question - when you called at 8am, did you use the main NYSDOL number or is there a specific number for partial claims? And did you have to have all your employment documentation ready before calling, or did they walk you through what you'd need? I'm trying to get everything organized before I attempt to call so I don't waste the opportunity if I actually get through to someone!

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Hey Riya! I used the main NYSDOL number (1-888-209-8124) - there isn't a separate line for partial claims unfortunately. When the automated menu comes up, I pressed 1 for "file a new claim or reopen an existing claim" even though it felt weird since I was calling about a partial claim. The agent said that's the right option to select. You definitely want to have your stuff ready before calling! I had my Social Security card, driver's license, last 18 months of pay stubs, and the letter from my employer documenting my hour reduction. The agent asked for my SSN, employment dates, employer info, and weekly earnings both before and after the reduction. Having everything organized made the call go so much smoother - I think that's part of why she was able to help me complete everything in one call instead of having to call back. Don't put it off any longer - you're already losing out on benefits you're entitled to! The restaurant industry has been hit so hard and if your employer cut your hours that drastically, you absolutely deserve the support. Good luck getting through! 💪

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Aisha Patel

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Ruby, thank you so much for sharing your experience and giving the rest of us hope! I've been trying to get through for partial unemployment for almost two weeks now after my office reduced my hours from 32 to 18 per week. Every morning I tell myself "today's the day" but I keep getting that dreaded busy signal or sitting on hold for over an hour just to get disconnected. Reading that you got through in only 35 minutes by calling right at 8am is exactly the motivation I needed to keep trying! I'm definitely going to set my alarm earlier tomorrow and camp out by the phone at 7:55am. Did you have to go through the whole automated menu system each time you called, or is there a way to skip ahead? Also wondering if you noticed the wait times getting shorter or longer throughout the week - like would calling on a Tuesday be better than a Monday? Thanks again for the detailed breakdown of what to expect during the actual call!

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Jayden Reed

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just had a baby last year and yeah you cant get unemployment while on maternity leave but definitely look into the disability thing someone mentioned above

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Hannah Flores

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I went through something similar when I had my second child. The key thing to understand is that unemployment requires you to be actively seeking work and available to start immediately, which you obviously can't do while recovering from childbirth. However, you might want to look into New York State Disability Insurance (DBL) - this covers short-term disability for pregnancy-related conditions including recovery time after delivery (usually 6-8 weeks for vaginal delivery, longer for C-section). You should also check if your employer has been deducting for Paid Family Leave from your paychecks - even small companies participate in this program. If they have, you could potentially get partial wage replacement. I'd recommend calling the NY State Department of Labor's disability line directly rather than the unemployment line to get accurate information about your specific situation.

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This is really helpful information! I had no idea about NY State Disability Insurance for pregnancy recovery. Do you know how much DBL typically pays compared to regular wages? And how do I find out if my employer has been deducting for Paid Family Leave - would that show up on my pay stub as a specific line item?

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Miguel Castro

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My situation was different but sorta related - I had TWO part-time jobs and lost one completely. Got partial unemployment for that. Had to report the income from the job I still had every week. One thing to remember is they ask about work days from Monday-Sunday, not your employer's workweek. Messed me up at first.

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Dmitry Petrov

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On the technical side, make sure you answer "YES" to the question "Did you work less than 4 days and earn less than $594?" during your weekly certification if that applies to you. Answer "YES" to "Have you returned to work?" since you're still employed. Then accurately report number of days worked and gross earnings before deductions. It's straightforward once you understand the system.

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StormChaser

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is it gross or net pay tho? i always get confused about which one to report

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Kiara Fisherman

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@StormChaser It's GROSS pay - that's your earnings before any taxes, insurance, or other deductions are taken out. So if you made $200 before taxes but only took home $150 after deductions, you report the $200. This is super important to get right!

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