New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Just wanted to share my recent experience since I literally went through this exact situation 3 months ago. Filed my new claim when I had 3 effective days left (after reading advice similar to what's here), and it took about 3 weeks total to get my first payment on the new claim. The key things that helped me: - Filed the new claim early (don't wait until you hit zero days) - Never stopped doing my weekly certifications - Had all my employer info organized beforehand - Got lucky and qualified based on work I did before my original claim started One thing that caught me off guard - my weekly benefit amount dropped from $420 to $340 on the new claim because they use a different calculation period. So even if you qualify, your payment might change. Also seconding what others said about claimyr - used them after 2 weeks of getting nowhere on my own and finally got connected to someone who could actually help. Worth the cost to avoid the endless hold music. Good luck OP, the system sucks but you'll get through it!

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This is super helpful, thank you for sharing your actual timeline! The drop in weekly benefits is something I hadn't even thought about. Did they explain why the calculation changed so much? Also really appreciate the tip about not waiting until zero days - filing this weekend for sure now.

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I went through this exact situation about 6 months ago and wanted to share what actually worked for me. When my effective days hit 5 remaining, I filed a new claim online but it got stuck in "pending" status for weeks. What finally broke the logjam was calling first thing Monday morning at exactly 8:00 AM - I got through after only 45 minutes on hold (which felt like a miracle). The agent told me that when your benefit year hasn't ended but your effective days are exhausted, it creates a weird system glitch that requires manual intervention. She was able to push my new claim through immediately and I got my first payment within 10 days. My weekly amount did drop from $385 to $320 because they had to use an older base period, but at least there was no gap in payments. Pro tip: when you call, have your SSN, original claim confirmation number, and employment details from the last 18 months ready. The agents can process these edge cases quickly if you have everything they need right at hand. Don't panic - just file ASAP and be persistent about following up!

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Just to clarify something that might be confusing - while there's no hard deadline like 30 or 90 days, you definitely want to file within your first week of unemployment if possible. I learned this the hard way when I got laid off from my warehouse job last year. The key thing to remember is that unemployment benefits are meant to replace lost wages, so every week you delay filing is potentially a week of benefits you're missing out on. The system is designed for you to file immediately after job loss, not weeks or months later. Don't overthink it - you can always provide additional documentation after you file your initial claim.

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This is really helpful advice! I'm definitely going to file this week then. I was overthinking it and trying to gather every single document first, but it sounds like I can add stuff later. Better to get the claim started than to keep waiting and lose out on potential benefits. Thanks everyone for the clear explanations!

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One more thing to keep in mind - when you do file, make sure you have your Social Security number, driver's license, and employment information for the past 18 months ready. You'll need details like your employer's name, address, dates of employment, and reason for separation. Having this info organized beforehand will make the filing process much smoother. Also, once you file, you'll need to certify for benefits weekly (usually online or by phone) to continue receiving payments, so mark that in your calendar. Good luck with your claim!

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This is super helpful info about what documents to have ready! I was wondering about the weekly certification thing - is there a specific day of the week you have to do it, or can you do it anytime during the week? I want to make sure I don't mess up the process once I get my claim started.

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Congrats! Always nice to hear when someone actually gets through the system successfully lol. Fingers crossed your payment comes through quickly!

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That's awesome news! It's so frustrating how difficult they make it to reach someone, but glad to see the system worked out in the end. Your experience will definitely help others who are stuck in the same situation. Hope your payment processes smoothly!

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This thread is so helpful! I'm dealing with a similar issue right now - filed my claim two weeks ago and got the dreaded "speak to an agent" message. I've been calling every day with no luck. Reading through all these responses gives me hope that I'll eventually get through. Going to try the Thursday afternoon timing and the specific menu options that @CosmicCruiser shared. It's ridiculous that we have to become phone system detectives just to get our rightful benefits, but I appreciate everyone sharing what actually worked for them. Will report back if I have success!

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the my.ny.gov site is pretty good for checking status but sometimes it takes a while to update... mine showed pending for like 2 weeks then suddenly switched to approved

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@Carmen Vega - I just went through this same process last month! The online portal at my.ny.gov is definitely your best bet for checking status. When you log in, look for the "Unemployment Services" section and then "View Claim Status." It will show you exactly where your claim stands in the process. Also, don't forget to keep certifying for weekly benefits even while your initial claim is being reviewed - you can do this through the same portal. The system is designed so you won't lose any weeks of benefits as long as you keep certifying. Hope this helps and good luck with your claim!

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@Freya Thomsen This is really helpful info! I m'also dealing with a pending claim right now and wasn t'sure about the weekly certification thing. Did you have any issues with the my.ny.gov portal or did it work smoothly for you? I ve'heard some people say the site can be glitchy sometimes.

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Thank you everyone for the help! Sounds like I definitely need to report the full amount from my 1099-G. I'm going to check if I can still set up withholding for my remaining benefits to avoid a bigger surprise next year. Not the news I was hoping for, but at least now I know what to expect.

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That's smart planning. Form W-4V lets you request 10% withholding from your unemployment benefits. It won't help with what you've already received, but it will make next year's taxes more manageable. You can download the form from the IRS website and submit it to NYSDOL.

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I went through this same confusion last year! The $10K exclusion was definitely a one-time COVID relief thing. What really helped me was using a tax calculator online to estimate what I'd owe before filing. Also, if you're still receiving benefits, definitely look into the withholding option others mentioned - I wish I had done that earlier. The tax hit is rough but at least you won't be surprised by penalties if you plan ahead now.

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