New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just want to add that you should file online through the my.ny.gov portal rather than trying to call. The online system is much faster for initial applications. You'll need your Social Security number, driver's license, and employment history for the past 18 months. Make sure you have your last employer's exact business name and address when you file.

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Perfect, I'll gather all that info tonight and file first thing tomorrow morning. Really appreciate all the helpful responses!

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One thing to keep in mind - even though you can apply for unemployment after being fired during probation, your benefit amount might be lower since it's calculated based on your earnings history. With only 6 weeks of work at this job, they'll look at your previous employment over the past 15 months to determine your weekly benefit amount. Also, make sure to document everything about your termination (any emails, the exact reason they gave you, etc.) in case your former employer contests your claim.

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That's a really good point about documenting everything! I didn't think about them potentially contesting it. I do have the email where my supervisor said it was about not picking up procedures fast enough, so I'll definitely keep that. Should I also write down exactly what happened during the termination meeting while it's still fresh in my memory?

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I went through this exact same situation last month when I switched from Bank of America to TD Bank. The returned payment showed up on a Wednesday and I got the redeposit the following Tuesday - so about 6 business days total. What really helped was checking my payment status obsessively on the DOL website because like someone else mentioned, they don't always send email notifications when they reprocess. Also make sure you screenshot everything showing the "returned" status and your correct new bank info just in case you need to prove to an agent later that everything is set up right on your end. The waiting is brutal when rent is due but hang in there - it will eventually go through.

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This is super helpful! I'm dealing with the same thing right now - payment got returned yesterday when I switched from Wells Fargo to Chase. Really appreciate you sharing the timeline, gives me hope I might see the money by early next week. Definitely going to start checking the website multiple times a day like you suggested. The screenshot idea is smart too in case I need proof later. Thanks for the reassurance that it does eventually work out!

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Been dealing with NY unemployment for 8 months now and this returned payment thing is unfortunately super common. From my experience and talking to others in similar situations, you're looking at roughly 7-10 business days for them to reprocess it to your new Chase account. The really frustrating part is there's basically no way to speed it up unless you can somehow get through to a human agent (which is nearly impossible). One thing that helped me when this happened was setting up text alerts on my Chase account so I'd know immediately when the deposit finally came through, rather than constantly refreshing the DOL website. Also, if you're really tight on rent money, reach out to your landlord NOW and explain the situation - most reasonable landlords will work with you if you give them a heads up rather than just being late without explanation. The system sucks but you'll get your money eventually. Hang in there!

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Just went through this myself - had worked 10 weeks at a new job before getting laid off in January. Turns out even though I had the days, my wages were spread across the wrong quarters for the base period calculation. Had to file for an alternate base period review which took another 3 weeks but eventually got approved. The key is understanding that it's about wages earned in specific time periods, not just total days worked.

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glad it worked out for u! did they backpay you for those 3 weeks while they reviewed it?

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Yes, once approved I got backpay for the whole period including the review time. Just had to keep filing my weekly claims even though it was pending.

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I went through something similar recently. The confusion about the "90 days" comes from people mixing up different requirements. NYS doesn't have a strict 90-day rule, but you do need to have worked enough to earn sufficient wages in your base period quarters. Since you worked 8 weeks and earned $4,200, you might actually qualify depending on the timing. I'd recommend calling the DOL directly or filing anyway - sometimes the online system will tell you right away if you meet the monetary requirements. The worst they can do is say no, but you might be surprised. Also keep in mind that if you don't qualify under the regular base period, you can request the alternate base period which uses more recent quarters.

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This is really helpful advice! I didn't know you could just file anyway to see if you meet the requirements. That seems way easier than trying to calculate all the quarters myself. Did you end up qualifying when you filed, or did you have to use the alternate base period?

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I actually qualified under the regular base period, but just barely! I had worked a few different jobs over the previous year which helped me meet the wage requirements. The key thing Mohammad mentioned is so true - the online system does give you an immediate response about monetary eligibility when you start the application. It's much less stressful than trying to do the math yourself with all those confusing quarters. Even if you don't qualify initially, having that alternate base period option as a backup is reassuring.

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I'm in the same boat as many of you here! Filed my new claim about 19 days ago and still showing $0 balance, but I did get the updated BYE date. The waiting is honestly the worst part because you never know if it's just slow processing or if there's actually an issue that needs attention. I've been religiously certifying every week even with the zero showing, and checking my inbox daily for that monetary determination letter everyone mentions. Still nothing yet! Reading through all these responses is actually really helpful - sounds like anywhere from 2-4 weeks seems to be the norm, which is longer than I expected but at least gives me a realistic timeline. I think I'll give it until the full 3 week mark before considering other options. Thanks everyone for sharing your experiences, it definitely helps with the anxiety of not knowing what's normal!

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I'm right there with you! Just hit day 18 myself and seeing all these stories makes me feel so much better about the timeline. It's crazy how stressful that $0 balance is when you're used to seeing your benefit amount there. I've been doing the same thing - certifying weekly and obsessively checking for that determination letter. At least we know we're all going through this together! Hopefully we'll start seeing some movement in our accounts over the next week or so. The waiting game is brutal but sounds like it's unfortunately just part of the process with NY unemployment.

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I'm going through this exact same situation! Filed my new claim 15 days ago and my balance dropped to $0 even though I got the new BYE date. It's such a relief to see I'm not the only one dealing with this - I was starting to panic thinking something went wrong with my application. I've been certifying every week like everyone suggests, but that zero balance is so nerve-wracking when you're counting on those benefits. Based on all the responses here, it sounds like 2-3 weeks is pretty normal for the system to update with your new benefit amount. I'm going to keep being patient and wait for that monetary determination letter to show up in my inbox. Thanks for posting this question - reading everyone's experiences has really helped ease my anxiety about the whole process!

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Sofia, I went through something very similar! I was laid off due to company restructuring and waited almost a month before applying because I thought I needed to find another job first. Big mistake! Like others have said, you qualify for benefits from the day you were laid off due to budget cuts. When I finally applied, they were able to backdate my claim to my separation date, so I didn't lose those weeks completely. The online application at my.ny.gov is pretty straightforward - just have your employer information, dates of employment, and reason for separation ready. One tip: start documenting your job search activities now if you haven't been keeping track. Even though they can backdate the monetary eligibility, you'll need to show ongoing work search efforts going forward. Don't beat yourself up about the delay - just get that application started today!

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@Freya Larsen Thank you so much for sharing your experience! It s'reassuring to know I m'not the only one who made this mistake. I m'definitely going to apply today - I ve'been kicking myself ever since I realized I could have been getting benefits this whole time. Quick question: when you applied and they backdated your claim, did you have to provide documentation for job search activities during that initial period, or just moving forward? I ve'been applying to jobs but wasn t'keeping detailed records like I should have been.

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@Aisha Hussain When I applied and got my claim backdated, they only required documentation for job search activities going forward from when I filed the claim. They didn t'ask me to prove what I did during the weeks between my layoff and when I applied. The backdating was purely for the monetary benefits based on my separation date. Once your claim is active though, you absolutely need to keep detailed records of your 3 weekly job search activities - company names, dates, method of contact, position applied for, etc. So don t'stress about the past weeks, just focus on documenting everything from now on!

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Sofia, you've gotten great advice here! I just wanted to add that when you file your claim on my.ny.gov, make sure you have all your employment information ready - your employer's name and address, your dates of employment, your gross wages from your last few quarters, and the specific reason for separation (budget cuts/layoff). The system will ask for detailed information about your work history. Also, once you start receiving benefits, you'll need to certify weekly online - this is where you'll report your job search activities and any work or income you had that week. Set a reminder for yourself to do this every week because missing a certification can delay your payments. Don't let the initial wait time discourage you either - it can take 2-3 weeks to process, but you'll get paid retroactively once approved. You've got this!

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@Hugh Intensity This is such comprehensive advice! I really appreciate everyone taking the time to help me understand this process. I had no idea about the weekly certification requirement - that s'definitely something I need to set up a reminder for. I m'feeling much more confident about applying now that I understand I won t'lose those backdated weeks completely. Going to gather all my employment documents and start the application on my.ny.gov right after I finish reading through all these helpful responses. Thank you to everyone who shared their experiences - it s'made such a difference in my understanding of how this actually works!

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