New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Omar Zaki

Just want to add my experience here - I was in a very similar situation in 2023. Lost my job in August but didn't file until November because I was confident I'd land something quickly (spoiler: I didn't). When I finally filed, I was completely honest about my unemployment start date and explained that I had been actively job searching but didn't realize I should file immediately. The agent I spoke with was sympathetic but explained that NY generally doesn't backdate for "personal choice" reasons, even when that choice was based on optimism about finding work. I didn't get any backpay, but here's what I learned: file your initial claim online at labor.ny.gov, and when you get to the section asking why you're filing now instead of when you first became unemployed, be completely honest but frame it around any external factors if possible. Did you have interviews lined up? Were you told by someone you might not qualify? Any documentation helps. The silver lining is that once you're in the system, NY unemployment benefits are pretty decent compared to other states. You'll likely get benefits going forward, which is better than nothing. Don't let the potential backpay denial discourage you from filing - every week you wait is another week of benefits you're definitely losing.

0 coins

This is really helpful to hear from someone who went through the exact same thing! I'm definitely going to file today. You're right that waiting longer just guarantees losing more potential benefits. Did you find the online application process pretty straightforward, or were there any parts that were confusing? I want to make sure I don't mess anything up when I submit it.

0 coins

I went through this exact situation last year and want to share what actually worked for me. I lost my job in September 2024 but didn't file until December because I was sure I'd find something quickly (classic mistake!). When I filed, I was completely honest about my situation but emphasized that I had been actively job searching and had several promising interviews that ultimately didn't pan out. I mentioned that I wasn't fully aware of the "file immediately" rule and thought unemployment was more of a last resort. To my surprise, they actually approved a partial backdate - I got about 6 weeks of the 12 I had waited. The agent told me it helped that I could show I was actively looking for work during that time (I had a spreadsheet of applications I'd submitted) and that I filed as soon as I realized I qualified. My advice: definitely file TODAY, be honest about your timeline, and if you have any documentation of job search activities from October onward, mention that. Even if you don't get full backpay, you might get something. And more importantly, you'll start getting benefits immediately going forward. The online application took me about 45 minutes and was pretty straightforward. Have your employment info ready and be patient - the system can be slow during peak times.

0 coins

This is exactly the kind of success story I needed to hear! Thank you for sharing your experience. I do have a spreadsheet of all my job applications since October, so I'll definitely mention that when I file. It's encouraging to know that being proactive about job searching during that time might actually help my case. I'm filing today for sure - better late than never, right? Did you have any issues with the weekly certification process once you got approved, or was that pretty smooth?

0 coins

I'm dealing with this exact same issue right now! Been trying to file for three days straight and the website keeps crashing right when I get to the employment history section. It's so demoralizing spending hours filling everything out just to get kicked back to the login screen. I'm going to try that 6 AM strategy everyone's mentioning - seems like timing really does matter with their overloaded servers. Has anyone had luck with the phone lines during specific hours, or is it just as much of a nightmare no matter when you call? Really appreciate everyone sharing their experiences here, at least I know I'm not alone in this struggle.

0 coins

I've been having the exact same experience! The employment history section seems to be where it crashes most often for me too. One thing that helped a little was saving screenshots of each page as I went through it, so when I had to start over I could fill things out faster. Also try using incognito/private browsing mode - sometimes that helps with the session timeout issues. The phone lines are brutal at all hours from what I've experienced, but I've heard some people have slightly better luck calling right when they open at 8 AM. We definitely shouldn't have to become IT experts just to file for unemployment benefits!

0 coins

I'm going through this nightmare too! Lost my job at a retail store three weeks ago and have been battling this broken system ever since. The website crashes constantly, and I've probably called 40+ times with no luck. What's really frustrating is that I know people who filed for unemployment in other states and it took them like 20 minutes online. Meanwhile, I'm over here treating this like a part-time job just trying to access benefits I paid into for years. Going to try that 6 AM strategy and the desktop browser tips - thanks everyone for sharing your experiences. It helps to know we're all dealing with the same broken system and it's not just me doing something wrong!

0 coins

I completely feel your frustration! I'm new to this community but going through the exact same thing right now. It's crazy how different states have such wildly different experiences - my cousin in California got through their system in under 30 minutes while we're here treating this like a second job just to file a basic claim. I've been at this for about 5 days now and the constant crashes are driving me insane. Definitely going to try the 6 AM approach and clear my browser cache like others suggested. It's reassuring to find this community where people are sharing actual helpful tips instead of just dealing with this mess alone. Thanks for sharing your experience - knowing it's a systemic problem and not just user error makes it slightly less maddening!

0 coins

This thread has been incredibly helpful! I'm actually in a somewhat similar situation - I've been on partial unemployment while working part-time, and I was planning to start taking some evening classes next semester. Reading about this quarterly verification requirement has me really concerned because I had absolutely no idea it existed. The fact that @Freya Collins went through all the proper channels, reported everything correctly, and still got hit with this surprise requirement is really troubling. It makes me wonder how many other "hidden" verification programs they have that aren't clearly communicated to claimants. I'm definitely going to call NYSDOL proactively before I enroll in any classes to ask specifically about verification requirements for my situation. The terminology suggestions from this thread are super valuable - I'll make sure to ask about "quarterly verification requirements for partial unemployment recipients enrolled in education programs" and request that any special requirements be documented in my account. It's honestly shameful that we have to rely on community forums like this to understand basic program requirements that should be clearly explained by the agency itself. But I'm really grateful for everyone who shared their experiences here - this is exactly the kind of real-world advice you can't get anywhere else!

0 coins

@JaylinCharles This is such great advice! I'm also new to this community but have been reading through all these experiences with NYSDOL issues. Your proactive approach is really smart - it's unfortunate that we have to essentially become investigators to understand what should be straightforward program requirements, but better to know upfront than get caught off guard. What really bothers me about this whole situation is how @Freya Collins was essentially penalized for something she didn t'even know existed. The idea that they can implement new verification requirements without properly notifying affected claimants is just wrong. I m'bookmarking this thread because the practical advice here specific (terminology to use, timing for calls, documentation requests is) incredibly valuable. It s'sad that community forums are more informative than the official resources, but I m'grateful for people like you who share their knowledge to help others navigate these systems!

0 coins

This thread is so incredibly valuable! I'm working part-time and have been considering going back to school while on partial unemployment, but after reading about this quarterly verification requirement, I'm honestly pretty nervous about it. The fact that @Freya Collins did everything right - reported her work and school status correctly, participated in all the required calls - and still got blindsided by this hidden requirement is really concerning. What bothers me most is how they can just implement these verification programs without clearly communicating them to claimants. You shouldn't have to become a detective to figure out why your benefits got cut off, especially when you're following all the rules you know about. I'm definitely going to call proactively before enrolling in any classes to ask specifically about "quarterly verification requirements for partial unemployment recipients enrolled in education programs" (thanks for that terminology!). I'll also request they document any special requirements in my account. The practical advice in this thread - the callback service, specific phone prompts, timing suggestions - is way more helpful than anything on their official website. It's unfortunate we have to rely on community forums to understand basic program requirements, but I'm really grateful for everyone who shared their experiences here. This kind of peer support makes all the difference when dealing with these bureaucratic systems!

0 coins

@Louisa Ramirez You re'absolutely right to be cautious after reading through all of this! What really stands out to me as someone new to this community is how systematic the communication failures seem to be with NYSDOL. It s'not just one-off mistakes - they re'literally implementing policy changes that directly affect people s'benefits without proper notification. That s'a fundamental breakdown in how government services should work. The fact that @Freya Collins had to go through days of stress and uncertainty, plus pay for a callback service, just to learn about a verification requirement that should have been explained upfront is really unacceptable. Your proactive approach is definitely the right move, and I love how this thread has created a playbook for others in similar situations. It s amazing'how much more useful this community discussion is compared to their official resources - that really says something about the state of their communication systems!

0 coins

Whatever you do, don't just ignore it. Even if you think it's wrong, you have to respond within the timeframe or you lose your right to appeal. I learned this the hard way with a different issue.

0 coins

I went through this exact situation last year with a $3,200 overpayment notice. The key thing is to immediately request all the documentation they used to make their determination - you have a right to see exactly why they think you weren't eligible. In my case, they had incorrect information about my work history that my previous employer never corrected with them. I appealed, provided payroll records and W-2s, and got the whole thing dismissed. The appeal process is intimidating but it's your best shot. Also, if you do end up owing something, they usually offer payment plans rather than demanding a lump sum. Don't panic - just act quickly within that 30-day window.

0 coins

This is really helpful advice! How exactly do you request all their documentation? Do you call them or is there a specific form to fill out? I want to make sure I'm getting everything they used to make this decision before I file my appeal.

0 coins

I'm on week 15 of my regular UI benefits and honestly this thread has been more helpful than hours of trying to navigate the NYSDOL website! I had been getting really anxious about what happens after 26 weeks because everywhere I looked online just talked about pandemic programs that ended years ago. Reading everyone's experiences with the Extended Benefits program is such a relief - knowing that there are potentially 13 additional weeks available if you exhaust regular UI is huge. I'm in retail management and the job market has been brutal, so that extra time could make all the difference. I love all the practical tips people have shared here, especially about starting to prepare around week 24 and taking screenshots of everything in your account. The Claimyr service sounds like a game-changer too - I've tried calling NYSDOL a few times already just for other questions and it's impossible to get through. One thing I'm wondering about - has anyone had experience with EB if you've had to move during your unemployment period? I might need to relocate within NY state for family reasons, and I want to make sure that won't complicate the transition from regular UI to extended benefits. I know I'd need to update my address with NYSDOL, but hoping it wouldn't affect eligibility for the 13-week extension. Thanks to everyone for sharing such detailed experiences - you're helping way more people than you probably realize!

0 coins

I'm on week 22 of my regular UI benefits and this thread has been an absolute lifesaver! Like so many others here, I had no clue that Extended Benefits were still available and was starting to panic about what would happen in a few weeks when I hit 26. The NYSDOL website is truly awful for finding this information - I spent hours going in circles trying to understand what extensions might still exist. Reading everyone's real experiences here has given me so much hope and clarity about the EB program providing up to 13 additional weeks. I'm definitely going to follow all the great advice shared here: start preparing around week 24, keep detailed screenshots of everything, continue certifying every single week during any transition period, and use that Claimyr service to actually speak with a human at NYSDOL before my regular benefits end. The stories about 1-3 week payment gaps during the EB transition are nerve-wracking but it's reassuring to know this seems to be normal and that people eventually get their backpay. I'm going to make sure I have some savings set aside just in case there's a delay. Thank you all for creating such an incredibly helpful resource - this community discussion contains more useful information than I could find anywhere on official websites. You're genuinely helping people navigate one of the most stressful parts of unemployment!

0 coins

Prev1...262263264265266...1378Next