New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The system is literally designed to make u give up istg

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Facts bro they hope we'll just go away 😤

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Just went through this exact situation last month! Had to file in both states initially to figure out which one I qualified for. Turns out NY had higher benefits for me even though my last job was in NJ. The trick is calling NJ first thing in the morning (like 8am sharp) and having all your documentation ready. Also keep a log of every call you make - dates, times, who you spoke with. That saved me when there was confusion later. Don't give up, it's worth the hassle once you get it sorted! 🙏

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Wait, you filed in both states at the same time? I thought that wasn't allowed? How did that work exactly - did you just apply to both and see which one approved you first? And when you say NY had higher benefits, was that because of your wage history there or just their benefit structure in general?

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I went through this exact same situation about 6 months ago! Got laid off and had a job starting 7 weeks later. Filed for unemployment and it was totally fine - NYS actually makes this pretty straightforward. The key things that helped me: 1) When filing online, there's a section where you can note future employment arrangements, so be honest about it upfront, 2) Keep doing your weekly certifications and job search activities (I applied to a few other positions each week just to meet the requirements), and 3) Set a calendar reminder to stop filing the week before your new job starts. The whole process took about 10 days to get approved and I received benefits for all the weeks I was unemployed. Don't stress about it - this is exactly what unemployment insurance is designed for! The income bridge during those weeks was a lifesaver for covering rent and bills.

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@Hassan Khoury This is incredibly helpful! I m'in almost the exact same situation - just got laid off yesterday and have a job lined up in 6 weeks. I was really worried about filing because I thought having future employment might disqualify me, but your detailed breakdown makes it seem much more manageable. The tip about setting a calendar reminder to stop filing before the new job starts is brilliant - that definitely seems like something I could easily forget in the excitement of starting work. Quick question: when you were doing the weekly job search activities, did you mention in your applications that you already had something lined up? I want to be thorough with my search requirements but also don t'want to mislead potential employers. Thanks for sharing your experience!

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I was in this exact situation about a year ago and want to add my perspective! Got laid off from my manufacturing job and had a new position lined up 4 weeks later. Filed for unemployment immediately and had no issues whatsoever. What really helped me was understanding that NYS views each week independently - you're either unemployed that week or you're not, regardless of future plans. When I filed my initial claim online, I was completely transparent about having future employment and it actually seemed to speed up the process rather than cause problems. The caseworker I eventually spoke with told me it's super common and they appreciate the honesty upfront. Just make sure you're genuinely available for work during those interim weeks and keep up with the job search requirements. The benefits were a huge help during that transition period - don't let uncertainty keep you from getting the financial support you're entitled to!

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@Jamal Brown This is exactly what I needed to hear! I ve'been overthinking this whole situation for days. Your point about NYS viewing each week independently really clicks for me - it makes total sense that having a future job doesn t'change your current unemployment status. I m'definitely going to file today after reading all these success stories. It s'reassuring to know that being upfront about the future employment actually helps rather than hurts the process. Thanks for taking the time to share your experience - it s'really helped calm my nerves about this whole thing!

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i swear they do this on purpose hoping people will just give up. stay persistent! keep calling! the squeaky wheel gets the grease with these ppl 🤡

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Same exact situation here! Green card holder, been stuck in "review" limbo for 2.5 months now. Called 8 times and got 8 different explanations - first it was employer verification, then document authenticity, now they're saying it's a "secondary review" that could take another month. The most frustrating part is my green card doesn't even expire until 2027! I've been authorized to work in the US for over 3 years now. This system is absolutely broken and seems designed to exhaust people into giving up. Going to try some of the suggestions here like contacting my assembly person and that specialized documentation department. Thanks for posting this - at least I know I'm not alone in this nightmare!

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Just wanted to say thanks for asking this question - I'm in almost the exact same boat with owing taxes from when my business failed. Was also worried about applying but this thread convinced me to go ahead and file my claim.

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Don't stress about the tax debt - it won't affect your UI eligibility at all! I work in HR and have helped tons of employees file unemployment claims over the years. NYS Department of Labor only looks at your employment history and separation reason. The IRS debt is completely unrelated. Just make sure you file your weekly certifications on time once you're approved. Construction workers usually qualify easily since layoffs are so common in that industry due to seasonal work and project completions.

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This is really helpful to hear from someone in HR! I've been so worried about this whole situation. Quick question - you mentioned filing weekly certifications on time. How strict are they about the deadlines? I'm working some odd jobs here and there while looking for steady work, so I want to make sure I report everything correctly and don't miss any deadlines.

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I just went through this exact same nightmare last month! The certification loop is so frustrating - I was certifying every few days thinking maybe it would finally stick. Turns out I had a "pending determination" on my account that was invisible to me but blocking all my certifications from processing. What finally worked for me was calling the main NYSDOL number (888-209-8124) at exactly 8:00 AM on a Tuesday. I know everyone says the phones are impossible, but I got through after about 45 minutes of busy signals by hitting redial constantly. The rep immediately saw the issue - apparently my previous employer had contested my claim and it triggered an automatic hold. She cleared it in about 5 minutes and released 3 weeks of backed-up payments the same day. The key was getting to someone who could actually see the backend of my account, because the online portal shows nothing about these hidden flags. Don't give up! Keep that confirmation number documentation and try the early morning calling strategy. The system is broken but there are real people who can fix it once you reach them.

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This is so helpful! I had no idea that employers could contest claims and cause these hidden holds. That explains why the system keeps letting me certify but nothing processes - there's probably some invisible flag blocking everything. I'm definitely going to try your 8 AM Tuesday strategy. Did you have to provide any additional documentation when they cleared the employer contest, or did the rep just remove the hold immediately? Really appreciate you sharing the specific number and timing that worked!

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I'm dealing with this exact same issue right now! Been certifying for the past two weeks and every single time I log back in, it's like I never did it. I've gotten confirmation numbers both online and through the phone system, but my account still shows "Action Required - Certify for Benefits." Reading through everyone's responses, it sounds like there's probably some kind of hidden flag or pending issue on my account that's preventing the certifications from actually processing. The most frustrating part is that the system doesn't tell you WHY it's not working - it just keeps letting you certify over and over again like everything is normal. I'm going to try the early morning calling strategy that @Dominique Adams mentioned. Has anyone else had luck with specific times of day for getting through to NYSDOL? I'm worried about falling behind on bills while this gets sorted out, but it's encouraging to hear that once you actually reach someone, they can usually fix it pretty quickly.

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I'm going through the exact same thing right now! It's so reassuring to know I'm not alone in this frustrating situation. I've been documenting my confirmation numbers like @Mary Bates suggested, which I think will be helpful when I finally get through to someone. The early morning calling strategy sounds promising - I m'going to set my alarm for 7:55 AM tomorrow and start dialing right at 8:00. It s'crazy that we have to strategize just to get basic help with our benefits, but I m'willing to try anything at this point. Thanks for sharing your experience - knowing that others have gotten this resolved gives me hope that mine will get sorted out too!

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