New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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The unemployment system is so frustrating!! They make it seem like once you quit you're automatically screwed but there are definitely exceptions. I know someone who quit because their boss was making racist comments and they got approved after the investigation. Just be really detailed about WHY you had to leave when you file.

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I went through something similar about 6 months ago. The key thing I learned is that NYS DOL really does look at each case individually when it comes to voluntary quits. Mental health issues caused by a toxic work environment can definitely qualify as good cause, but you need to be prepared to explain how you tried to address the problems first. Did you talk to HR, your supervisor, or document any incidents? Even if you don't have tons of written evidence, they'll still review your case. I'd recommend filing the claim and being very thorough in explaining the timeline of events that led to your decision to leave. The worst they can do is deny it, but you might be surprised - and you can always appeal if needed.

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This is really encouraging to hear from someone who actually went through the process recently. I'm curious - how long did it take for them to make a decision on your case after you filed? And did you end up needing to do a phone interview or anything like that to explain your situation in more detail?

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One more important thing - make sure you understand the difference between gross and net earnings. NYS Department of Labor wants your gross earnings before taxes and deductions when you file your weekly claim. And remember, even if you earn too much to get benefits for a particular week, you're still maintaining your claim and using up one of your benefit weeks.

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Thank you so much for all this info! I feel much more confident about taking the temp job now. I'll definitely report everything properly.

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I went through something similar last year when I was on unemployment and picked up freelance work. One thing that helped me was creating a simple spreadsheet to track my weekly earnings and calculate what my benefit reduction would be before I filed each claim. That way I wasn't surprised by the amounts. Also, don't forget that if you work more than 3 days in a week, even if you're under the earnings threshold, it can still affect your benefits. The day limit is separate from the dollar limit, which nobody ever mentions. Good luck with the temp job!

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Wait, there's a day limit too? I had no idea about the 3-day rule! That's really important to know. Do you happen to remember what happens if you work 4 days - do you lose all benefits for that week or is it prorated somehow? This is getting more complicated than I thought but I really appreciate everyone sharing their experiences here.

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ugh this is exactly what im worried about too... my benefits end next month and i still havent found anything decent. the job market is terrible right now

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I'm in a similar situation - my benefits are ending soon too. From what I've researched, New York's Extended Benefits program is tied to specific unemployment rate triggers that have to be met at the state level. The program can provide up to 13 additional weeks, but only when the state's unemployment rate is significantly higher than it was in previous years. I'd recommend calling NYS DOL directly or checking their website for current trigger status, since this changes based on monthly employment data. Even if extensions aren't available right now, they could become available if economic conditions change.

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That's really helpful info about the trigger system! I had no idea it was based on comparing current rates to previous years. Do you know if there's a specific website page where they publish when those triggers are met, or do you just have to keep checking back periodically?

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one thing i learned is make sure you file your weekly claim every week even if your claim is pending or in adjudication. if you miss weeks you cant go back and get those payments later. learned that the hard way and lost out on like $1200

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Good to know! So I should file even if I haven't heard back about my initial application yet?

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Yes, absolutely. The NYS Department of Labor requires continuous weekly claims to maintain your benefit eligibility. Missing weeks creates gaps that can't be filled retroactively.

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Just went through this process myself a few months ago. One thing nobody mentioned is that you need to have worked at least 2 quarters in your base period to qualify, and your base period is usually the first 4 of the last 5 completed calendar quarters before you file. So if you've only been at your warehouse job for 8 months, make sure those months fall within the right time frame. Also, if your hours got cut but you're still employed, you might qualify for partial unemployment benefits which could help bridge the gap while you look for something better.

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This is super helpful info about the base period! I started my warehouse job in September 2024, so I'm trying to figure out if I have enough qualifying wages. Do you know if there's a minimum amount you need to have earned in those quarters to qualify? I'm worried 8 months might not be enough even if the timing works out.

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This is SO frustrating and you're definitely not alone! I just went through this exact same thing about 3 weeks ago. My card showed up completely empty even though my online account said $1,400 in payments had been "released." I was freaking out because I needed that money for groceries and utilities. After reading experiences like yours, I tried calling the unemployment office but couldn't get through for days. The hold times were insane and I kept getting disconnected. Finally I broke down and tried that claimyr service that people keep mentioning - I was super skeptical at first but honestly it saved my sanity. Got connected to a real person in about an hour and turns out they had flagged my account for some random "identity verification" that nobody ever told me about. The agent cleared it right away and my money showed up on the card within 48 hours. My advice: don't wait around hoping it fixes itself (it won't), and definitely check your online portal for any buried notifications or action items. Sometimes there are document requests or verification steps hidden in there that you might have missed. But most importantly, you NEED to talk to a live person to find out exactly where your payments went. Try calling at 8am sharp when they open, but if you can't get through after a few days, that claimyr thing might be worth the cost just for your peace of mind. Hang in there - you WILL get your money, it's just unfortunately way more complicated than it should be!

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Thank you so much for this detailed response! It's both terrifying and reassuring to know this is such a common issue. I'm definitely going to check my online portal thoroughly for any hidden notifications - I might have missed something important. The fact that they flagged your account for identity verification without telling you is just mind-boggling. I'm planning to call at exactly 8am tomorrow, but if I can't get through I'll seriously consider the claimyr service. At this point I just need to talk to a real human who can tell me where my $1870 went! Thanks for giving me hope that this will actually get resolved - I was starting to think I'd never see that money.

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Ugh, this exact same thing happened to me back in October! Card arrived with $0 balance even though my online portal showed $1,680 in "released" payments. I was literally crying because my rent was already 10 days late and my landlord was threatening eviction. After reading through posts like this one, I realized it's unfortunately super common with NY unemployment. I tried the regular phone number for almost two weeks - either constant busy signals or I'd wait 3+ hours on hold just to get disconnected right when I thought I was about to talk to someone. Finally got desperate enough to try that claimyr service everyone mentions (was really skeptical at first). Got connected to an actual agent in about 75 minutes and found out they had put some random "fraud protection hold" on my account that nobody bothered to tell me about. The agent removed it immediately and said my payments would hit the card within 24-48 hours. Sure enough, all my back payments showed up exactly when she promised. I know it's terrifying when you desperately need that money, but don't give up! There ARE real people who can fix this issue, you just have to find a way to actually reach them. Try calling right at 8am when they open, but if you can't get through after a few days, that callback service might be worth considering. You will get your money - it's just way more complicated than it should be!

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