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I'm currently going through a furlough situation too - started last Monday. Just wanted to confirm what others have said: yes, you can definitely file for unemployment benefits in NY as a furloughed employee! I filed my claim online the day after my last work day and it was pretty straightforward. The system asks about your employment status and there's an option for "temporarily laid off" which covers furloughs. One tip that helped me - when they ask for your employer's information, make sure you have their full legal business name and FEIN number ready. You can usually find this on your pay stub or W-2. Also, don't stress too much about the job search requirement - I've been applying to a few positions each week just to meet the requirement, but you're not expected to take another job if your employer calls you back early. The benefits have been processing normally for me so far. Hang in there - this situation is stressful but the unemployment system does work for furloughed workers!
@GalaxyGuardian Thanks for sharing your experience! It's really reassuring to hear from someone who's currently going through this process. I'm in a similar boat - my furlough starts this Friday and I've been anxious about navigating the unemployment system. Your point about having the FEIN number ready is super helpful - I need to dig up my last pay stub to find that. Quick question: when you filed online, did you run into any technical issues or was the labor.ny.gov website pretty user-friendly? I keep hearing horror stories about people getting stuck in the system or having their applications disappear.
@GalaxyGuardian The labor.ny.gov website was actually pretty straightforward when I used it a few weeks ago! I was expecting it to be a nightmare based on all the stories I'd heard, but the interface was cleaner than I thought it would be. The main thing is to be patient - some pages take a while to load, especially during peak hours (avoid Monday mornings if you can). I did get kicked out once during the application process but when I logged back in, it had saved my progress. Just make sure you're using a reliable internet connection and maybe clear your browser cache before starting. One other tip - have all your documents ready before you begin because there's probably a session timeout, so you don't want to be scrambling to find information mid-application.
I went through a furlough last spring and want to add one more important tip - when you file your unemployment claim, make sure to keep a copy of any communication from your employer about the furlough (emails, letters, etc.). NYS Department of Labor may ask for documentation proving that you were indeed furloughed and not just laid off or fired. Also, if your employer offers any kind of partial pay or benefits during the furlough, you'll need to report that when you do your weekly certifications. Even small amounts can affect your benefit calculation. The good news is that most furlough situations are pretty clear-cut for unemployment eligibility - you're not working, not getting paid, but still technically employed. Just be honest and thorough in all your reporting and you should be fine!
@PixelPrincess This is such important advice about keeping documentation! I just went through my emails and saved everything my HR department sent about our furlough announcement. One thing I'm wondering about - my company said they'll continue our health insurance during the furlough but we won't get any actual pay. Do I need to report the health insurance as a benefit when I file my weekly claims? I don't want to mess up my unemployment eligibility by not reporting something I should, but it's not actual money coming to me.
Just wanted to add my experience since I literally went through this exact same situation last week! Seeing that $0.00 waiting week was honestly terrifying - I thought I had completely messed up my application somehow. But after reading through all these responses, it's clear this is just standard NY procedure that everyone has to deal with. I'm with Navy Federal and based on everyone's timing info here, I should expect my first real payment to hit Tuesday or Wednesday after my next weekly certification. The hardest part is definitely that psychological aspect of seeing $0.00 when you're already stressed about being unemployed, but knowing it's not an error makes it so much easier to handle. Big thanks to everyone who shared their bank deposit timings - that's incredibly helpful for planning purposes! And I've already set up weekly reminders on my phone after seeing how many people emphasized not missing any certifications. This thread has been way more informative than anything I could find on the official DOL site. You guys are lifesavers! 🙏
@Dylan Campbell I m'right there with you! Just started my claim process this week and seeing all these detailed experiences from everyone is incredibly reassuring. The psychological impact of that $0.00 is real - when you re'already dealing with job loss stress, seeing zero dollars just adds to the anxiety. Navy Federal Tuesday/Wednesday sounds consistent with what everyone else is reporting. I ve'been taking notes on all the bank timing info people shared - it s'so much more useful than anything on the DOL website! Already got my weekly reminders set up too after reading how crucial that is. Thanks for sharing your experience and glad we re'all helping each other navigate this confusing process! 💙
Going through this exact same thing right now! Just filed my claim and seeing that $0.00 waiting week was definitely a shock at first. Reading through everyone's experiences here is so reassuring though - sounds like this is just standard NY procedure and not something I messed up on my application. I'm with Credit Union and hoping to see my first real payment Tuesday/Wednesday like everyone else has mentioned. The job loss stress combined with that confusing $0.00 amount is tough, but this community has been amazing for explaining what's actually happening. Already set up my weekly phone reminders after reading how important it is not to miss any certifications. Thanks everyone for sharing your timelines and bank info - way more helpful than the DOL website! 🙏
@Brielle Johnson I m'in the exact same boat right now! Just saw my waiting week show up as $0.00 yesterday and immediately panicked thinking I d'messed something up. This thread has been such a lifesaver - everyone s'experiences really confirm this is just how NY does things. Credit Union should definitely follow that same Tuesday/Wednesday deposit pattern everyone mentioned. The combination of job loss stress + confusing $0.00 is brutal but at least now we know what to expect! I ve'got my weekly reminders set up too after reading how crucial that is. We re'all gonna get through this together! 💪
@Ana Rusula - I had similar issues with the my.ny.gov site last year! In addition to the browser tips mentioned above, I'd also suggest trying to file your claim on a weekday between 6-8 AM when server traffic is lowest. If you're still having problems after trying different browsers and the SSN format fix, there's also a local American Job Center in Rochester at 200 Midtown Plaza that sometimes helps people troubleshoot online filing issues. They can't file claims directly for you anymore, but the staff there are pretty knowledgeable about common website problems. Also, make sure your popup blockers are disabled - that was blocking some verification screens for me. Hope this helps and you get it sorted out soon!
@Olivia Van-Cleve Thanks for mentioning the American Job Center location! I didn t'know there was one at Midtown Plaza. That s'actually really close to where I live. Even if they can t'file the claim directly, having someone who can walk me through the technical issues in person would be so much better than trying to figure it out on my own. I ll'definitely check about the popup blockers too - I have pretty strict settings on my browser that might be interfering. Really appreciate all the specific advice from everyone here!
I went through this exact same nightmare a few months ago! The SSN verification error is super common. Here's what finally worked for me: 1) Use Edge or Internet Explorer (not Chrome/Firefox), 2) Clear ALL browser data including cookies and cache, 3) Enter your SSN with no dashes/spaces, 4) Disable any ad blockers or popup blockers, and 5) Try filing between 6-8 AM when the system is less busy. If none of that works, you likely have a data mismatch in their system that requires human intervention. The Rochester American Job Center at 200 Midtown Plaza can help troubleshoot, and if you absolutely can't get through by phone, there's also a NY State Senator's office constituent services that can sometimes expedite these issues. Don't give up - it's frustrating but you'll get through eventually!
@Hassan Khoury This is incredibly helpful! I m'dealing with the exact same SSN verification issue right now and have been pulling my hair out for weeks. I had no idea that the browser type could make such a difference - I ve'been exclusively using Chrome this whole time. The step-by-step breakdown you provided is exactly what I needed. I m'especially interested in the constituent services option you mentioned - could you provide more details about how to contact the NY State Senator s'office for help with unemployment issues? I ve'never heard of that route before but if the technical fixes don t'work, it sounds like it could be a real lifesaver.
I've been dealing with the exact same nightmare since April - getting that immediate hangup every single time I call. Reading through this thread has been like finding a goldmine of actual solutions after months of useless "just keep trying" advice from everywhere else. I'm definitely going to try the Spanish line (1-888-209-8124) first thing tomorrow at 7:59am based on all the success stories here. I've got my landline ready, all documents organized, and I'm going to ask for supervisor escalation immediately like Yara suggested. One thing I wanted to add - I just discovered that some local libraries have free phone services you can use if you don't have access to a landline. The librarian at my branch mentioned they've had several people come in specifically to make unemployment calls because cell phones weren't working. Might be worth checking if your library offers this! This community support has been incredible. It's so much better than fighting this broken system alone. I'll definitely update everyone on how the Spanish line strategy works out. Fingers crossed we can add another success story to this thread! 🤞
That's a fantastic tip about using library phone services! I never would have thought of that option. My local library is open early so I could potentially try calling from there at 7:59am if my neighbor's landline plan doesn't work out. It's amazing how creative we all have to get just to access basic government services that should be straightforward. The fact that librarians are seeing multiple people come in specifically for unemployment calls really shows how widespread this phone system problem is. It's both reassuring to know it's not just us, but also frustrating that so many people are being forced to find these workarounds. I'm really hoping the Spanish line works for you tomorrow Alberto! Between that strategy, the early timing, landline access, and immediate supervisor escalation request, you've got all the best tactics from this thread lined up. The success rate people are reporting with 1-888-209-8124 is really encouraging. This thread has honestly restored my faith that there are solutions to even the most broken bureaucratic systems when people share knowledge and support each other. Looking forward to hopefully reading your success story soon! 🤞
I've been dealing with a nearly identical situation since June - stuck claim, immediate hangups, the whole nightmare. This thread has been absolutely incredible to discover! The collective wisdom here is better than anything I've found through official channels. I wanted to add one more strategy that worked for my sister last month: she had success calling during her lunch break around 12:15pm on Wednesdays. Apparently there's sometimes a brief window when call volume drops while people are at lunch. She got through after trying this timing for about a week. Also, for anyone considering the Claimyr service that Henrietta mentioned - I was skeptical too but ended up trying it after six weeks of failed calls. It worked exactly as described and I felt comfortable with their process. They just need your phone number to connect the call, then you speak directly with the NYSDOL agent yourself. Diego, with your timeline since May and housing pressure, you absolutely need to mention "financial hardship" and "potential eviction" in the first 30 seconds of any call. They have special protocols for housing emergencies that can fast-track your case significantly. The Spanish line strategy (1-888-209-8124) seems to be the breakthrough method based on multiple success stories here. Definitely try that at 7:59-8:01am with all your documents ready. This community has given you an incredible toolkit - you're going to get through this!
Sasha Ivanov
Just wanted to chime in with my experience - I've filed for unemployment three different times over the past five years with NYS Department of Labor and never had any issues with limits or waiting periods. The key thing is making sure you meet the work requirements each time. I'd recommend filing your new claim online as soon as possible since there can be a waiting week before benefits start, and the sooner you file, the sooner that clock starts ticking. Also, keep good records of your work history and pay stubs - it makes the application process much smoother when you have all the documentation ready.
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Mateo Perez
•This is really helpful to hear from someone with multiple filing experiences! I'm definitely going to file online right away - I didn't realize there was a waiting week before benefits start. Quick question though - when you say "keep good records," do you mean just recent pay stubs or should I have documentation going back further? I'm trying to gather everything I need before I start the application.
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Salim Nasir
•For documentation, I'd recommend having at least the past 18 months of pay stubs and employment records ready, since NYS uses your base period earnings to calculate benefits. The system will typically look at the first 4 of the last 5 completed calendar quarters, so having that broader timeframe covered ensures you won't be scrambling for documents if they need to verify your work history. Also keep any separation notices or termination letters - they help speed up the process when they're reviewing your eligibility.
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StarStrider
I'm in a similar situation and this thread has been super helpful! Just wanted to add that when you file your new claim, the NYS system will automatically determine which base period gives you the highest benefit amount - either the standard base period or an alternate base period that includes more recent earnings. This can be really beneficial if you worked consistently during those 8 months between claims. Also, don't forget that you can usually start certifying for benefits the week after you file your initial claim, even if there's a waiting week. The online system at labor.ny.gov makes it pretty straightforward once you get through the initial application.
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Aisha Abdullah
•Thanks for mentioning the automatic base period calculation! That's really reassuring to know that the system will pick whichever option gives me the better benefit amount. I was worried I might accidentally choose the wrong time period and end up with lower benefits. The labor.ny.gov portal does seem pretty user-friendly from what I've seen so far. One quick follow-up - do you know if there's any advantage to filing earlier in the week versus later, or does the timing within the week not matter as long as you file promptly after becoming unemployed?
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Aisha Rahman
•The timing within the week doesn't really matter for your benefit calculation - what's important is filing as soon as possible after you become unemployed since your benefit year starts from the date you file. However, I've found that filing earlier in the week (Monday-Wednesday) can sometimes be easier because the system tends to be less busy than on Fridays when a lot of people are rushing to certify for their weekly benefits. Also, if you run into any technical issues or have questions during the application process, filing earlier gives you more time during the business week to contact support if needed.
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