New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Miguel Silva

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I'm currently going through this same situation right now - 4 months pregnant and just started collecting unemployment after my restaurant job closed down. The application process was honestly pretty straightforward, and being pregnant never came up as an issue with NYS Department of Labor. The weekly certification is just the standard questions about being able to work and looking for jobs. I've been approved for 8 weeks so far without any problems. The job search part is definitely harder though - I'm starting to show and some employers seem hesitant during interviews, but that's their problem, not the state's. Just be honest about your ability to work and keep detailed records of your job applications. You'll be fine!

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Owen Devar

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That's so helpful to hear from someone going through it right now! I'm about 12 weeks along and was really stressed about applying, but hearing these real experiences makes me feel much better. The job search discrimination thing is frustrating but at least I know the unemployment part should work out. Thanks for sharing - it really helps to know I'm not alone in this situation. Hope you find something good soon!

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Zoe Wang

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I just wanted to add my experience as someone who collected unemployment while pregnant in NY about 6 months ago. The process was really smooth - I filed online and never had to mention my pregnancy status anywhere in the application. The key thing is just being honest about your ability and availability to work on the weekly certifications. I was able to collect benefits for about 4 months while job searching, and NYS Department of Labor never questioned anything pregnancy-related. The hardest part was definitely dealing with employer bias during interviews once I started showing, but that's a separate issue from getting your benefits approved. Keep good records of your job search activities and you should be all set. Wishing you the best with everything!

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Logan Scott

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Thanks for adding your recent experience! It's really encouraging to hear that the online application process doesn't even ask about pregnancy status. I was wondering if they'd have some kind of medical questionnaire, but it sounds like it's just the standard work eligibility questions. Your point about keeping good job search records is helpful too - I'll make sure to document everything properly. It's frustrating that employer bias is still such an issue, but at least knowing the unemployment benefits part should be straightforward takes some stress off. Really appreciate everyone sharing their experiences here!

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I'm in a similar boat - filed my claim about 10 days ago and the waiting is killing me! One thing that's helped me stay somewhat sane is checking the NY Department of Labor website regularly for any updates on processing times or system issues. Sometimes they post notices about delays or maintenance that can explain why things are taking longer. Also, make sure you save copies of everything - your confirmation numbers, weekly certification receipts, any correspondence. I learned this tip from a friend who had to resubmit some stuff later because the system glitched. The uncertainty is the worst part but from what I'm reading here it sounds like 2-3 weeks is pretty normal for straightforward cases. We just have to hang in there!

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Jayden Hill

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That's great advice about saving copies of everything! I didn't think about the system potentially glitching and needing to resubmit documents. I've been screenshotting my weekly certifications just in case, but I should probably be more thorough about keeping records. The tip about checking the DOL website for processing updates is really smart too - I've just been obsessively checking my account status but haven't looked at their general announcements. It's definitely reassuring to know there are others going through the exact same timeline. This waiting period is so stressful but hearing everyone's experiences makes me feel like I'm on the right track at least!

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Nia Wilson

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I'm in week 2 of waiting after filing my claim and this thread is so helpful! I had no idea about the waiting week or that you should keep certifying even before getting approved. One thing I wanted to add - if you're really struggling with bills while waiting, check if your local social services office has emergency assistance programs. Some counties in NY have short-term help for rent/utilities while you're waiting for unemployment to kick in. Also, I've been keeping a little notebook tracking when I file my weekly claims and any confirmation numbers, which has helped me feel more organized during this stressful time. The uncertainty is brutal but it sounds like most people do eventually get through the process!

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Chloe Taylor

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hang in there OP. i was in your EXACT situation last year. took 13 weeks (!!!) but i eventually got every penny. the system is awful but don't give up

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Lena Kowalski

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I'm so sorry you're going through this nightmare. The stress of waiting months without any income while bills pile up is absolutely crushing. I've been reading through all these responses and it seems like the key is getting to an actual human who can look at your specific case. The automated system and general reps just give you the runaround. Have you tried that specific phone number sequence that @Yara Elias shared? Also, the suggestion about contacting your state senator (not just representative) seems to have worked for multiple people here. Document everything like @Miguel Castro suggested - dates, times, names, what they told you. That paper trail becomes crucial if you need to escalate further. Don't lose hope - I know it feels impossible right now but people ARE getting through this broken system and getting their back pay. You've already made it this far, you can push through a little longer. 💪

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Major identity theft: Fake unemployment claim filed in my name AND suspicious IRS transcript with multiple unauthorized tax refunds and amended return

Something really strange just happened. I logged into my account to check on an old claim from last year and noticed there's a NEW active unemployment claim that I never filed! I'm currently employed full-time and have been at the same company since October. The claim was apparently filed two weeks ago. There's even a payment issued for $418 that I never received. I checked my bank accounts and nothing was deposited. What's even more concerning is this isn't the first identity issue I've had. I just checked my IRS account transcript and noticed some strange activity there too. Looking at my transcript dated Apr. 16, 2021 (my return was received Mar. 09, 2021), I can see multiple transactions that I don't recognize: TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20210705 03-09-2021 $0.00 16211-445-45073-1 806 W-2 or 1099 withholding 04-16-2021 -$3,235.00 766 Tax relief credit 04-28-2020 -$3,400.00 766 Credit to your account 04-28-2020 -$2,000.00 846 Refund issued 04-16-2020 $4,400.00 290 Additional tax assessed 20201505 04-28-2020 $0.00 16254-999-05099-0 971 Notice issued 04-28-2020 $0.00 766 Tax relief credit 01-19-2021 -$2,200.00 766 Credit to your account 01-19-2021 -$2,200.00 846 Refund issued 01-05-2021 $3,400.00 290 Additional tax assessed 20205302 01-19-2021 $0.00 16254-999-05055-0 766 Credit to your account 04-16-2021 -$2,687.00 766 Credit to your account 04-16-2021 -$2,100.00 846 Refund issued 02-25-2021 $6,022.00 971 Amended tax return or claim 04-30-2021 $0.00 forwarded for processing 977 Amended return filed 04-30-2021 $0.00 43277-521-68513-1 766 Credit to your account 04-16-2021 -$2,074.00 290 Additional tax assessed 20212905 08-10-2021 $0.00 17254-602-05044-1 971 Notice issued 08-10-2021 $0.00 846 Refund issued 07-29-2021 $2,082.69 776 Interest credited to your account 08-10-2021 -$9.69 I'm freaking out because it seems like someone has stolen my identity to not only file an unemployment claim but possibly tampered with my tax information. I don't recognize some of these refunds being issued! For example, there's a refund issued on 07-29-2021 for $2,082.69 with interest credited of $9.69 that I have no recollection of receiving. There are also multiple tax relief credits and credits to my account that I'm not sure about, including credits on 04-28-2020, 01-19-2021, and 04-16-2021. I see an amended return was filed on 04-30-2021, but I don't remember filing an amendment. I immediately changed my password for my unemployment account and called the fraud department but can't get through to anyone. I'm also planning to contact the IRS about these suspicious transactions. Has this happened to anyone else? What steps should I take to protect myself and report this? I'm worried about tax implications and how this might affect me if I ever actually need unemployment in the future. Should I be filing a police report? Contacting credit bureaus? This whole situation is giving me massive anxiety.

Logan Greenburg

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The worst part about this whole thing is it's IMPOSSIBLE to get anyone on the phone at ny unemployment 😤 I spent literal days trying before I found a workaround. Use claimyr.com - they'll get you a callback from an actual agent instead of waiting on hold forever. Saved me so much stress when I was dealing with fraud on my account.

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Lucas Bey

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hmm i've been burned by these 'services' before... what makes this different?

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Logan Greenburg

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The difference is they don't claim to do anything with your claim - they just get you past the phone system nightmare. For identity theft you HAVE to talk to someone, there's no way around it. And trying to get through yourself is basically impossible right now.

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Lauren Johnson

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This is absolutely terrifying and I'm so sorry you're going through this! The combination of fraudulent unemployment claims AND suspicious IRS activity sounds like a major identity theft ring got hold of your information. A few things that stood out to me from your IRS transcript - those multiple refunds and credits from 2020-2021 are definitely red flags, especially the amended return you don't remember filing. The scammers might have been using your identity for tax fraud too, which could explain how they had enough info to file the unemployment claim. One thing I haven't seen mentioned yet - make sure to contact your state's Attorney General's office about this. They often have special identity theft units and can sometimes expedite cases with DOL. Also, consider signing up for the IRS Identity Protection PIN program if you haven't already - it adds an extra layer of security for future tax filings. The fact that you caught this so quickly is actually really good. Document everything with timestamps and keep pushing to get through to someone at DOL. Don't give up even if it takes multiple attempts. Your quick action could prevent this from getting much worse. Stay strong - you're doing all the right things! 💪

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It's working now! Just logged in successfully. Must have been fixed in the last hour.

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Tate Jensen

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Oh fantastic! I'm going to try right now, thanks for the update!

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Tate Jensen

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IT WORKED! Finally got in and certified. Thank you everyone for your help!

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Liam O'Donnell

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Glad to see it's working again! I was having the same issue earlier today and was getting really stressed about missing my certification. For future reference, does anyone know if there's a way to get notifications when the site goes down? It would be helpful to know about outages instead of spending hours thinking it's just my computer acting up.

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