New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

lol good luck. system is completely broken rn. been trying to reach them for a month straight

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make sure u document EVERYTHING. ny unemployment will try to find any reason to deny u. keep emails, texts, everything from ur employer

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good looking out! already got everything saved

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try checking early morning like 7am, website works better then imo

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lol good luck, easier to find bigfoot than get status info from their website 🤣

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fr fr this got me dead 💀

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Listen up, here's what you need to know about NY unemployment right now: First, make absolutely sure your application is complete and you've submitted ALL requested documents. Common holdups include: - Missing employer info - Wrong dates - Identity verification issues Next, keep certifying weekly! This is crucial - do it even if you haven't seen a payment yet. You can do this online or by phone every Sunday. If you need to speak with someone (which you probably do), use claimyr.com - seriously saved me hours of frustration. They call and wait on hold, then connect you when they get an agent. Lastly, check your spam folder daily and your mail. Sometimes they send important stuff that needs immediate response. Don't get discouraged - the system is slow but it works eventually!

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thank you so much for this detailed response! definitely helps calm my nerves a bit

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double check ur direct deposit info is correct. my payments were delayed cause i fat fingered one number in my account info lololol

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just checked and its all correct 👍

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Look for the pending payment status in ur payment history on the website. That's how youll know its coming soon

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where exactly do i find that? the website is so confusing

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login > My Online Services > Unemployment Services > View Payment History

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If ur claim has any issues at all ur gonna need to talk to someone. Best bet is using claimyr.com to get through or ur gonna be calling forever. The phone lines are impossible these days fr fr

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these appointments are such a waste of time fr. they just tell you stuff you already know

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facts 💯 but you gotta play the game to keep getting paid

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Make sure your camera works! They won't count it if they cant see you

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lmaooo ny unemployment really be playing games with our money smh

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u should start claiming earlier on sundays bestie, less chance of problems 💅

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lesson learned trust me 😭

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Pro tip: use the mobile app! Way easier than the website and you can do it from anywhere as long as you got service

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mobile app been buggy lately tho

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still better than that prehistoric website lmao 💀

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Look Im gonna tell you exactly how this works cause I been in the system for a minute. You HAVE to certify between Sunday 7AM and Saturday midnight. No exceptions. If you miss it, you gotta call them and explain why, and trust me you DO NOT want that headache. They might make you wait weeks to get paid. Sunday morning is your best bet - do it early before the system gets overwhelmed. Don't try any tricks or loopholes cause they will catch you. If you really can't do it yourself on Sunday, your only options are either finding internet access wherever you're gonna be, or calling them through claimyr.com to explain your situation before it happens. Better to handle it upfront than fix it after.

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this is mad helpful, thanks! guess im waking up early sunday 😩

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bruh we all in the same boat. the whole system is broken af 😤

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Let me give you the full rundown of what worked for me. First, try getting through to regular unemployment using claimyr.com - they'll handle the hold time. If that doesn't resolve your issue, reach out to your local assembly member (find them at nyassembly.gov). As a last resort, the governor's office number is 518-474-8390, but they usually just redirect you. Document everything, including who you talked to and when. Keep all your paperwork organized. The system is overwhelmed but persistence is key. Good luck!

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thank u sm for this detailed answer! gonna try claimyr first thing tomorrow

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protip: use a landline if u can. cell service sometimes drops and then ur back to square 1 🤡

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Here's what worked for me and others I know trying to reach NY unemployment: 1. Call exactly at 8am EST when they open 2. If you get the busy signal, hang up and redial immediately 3. Have your claim info and last employer details ready 4. Use claimyr.com if you're desperate - they'll wait on hold for you 5. Avoid calling on Mondays and early afternoon hours 6. Try the alternate number: 888-209-8124 7. If you get through, write down the agent's name Remember they're dealing with thousands of calls. Being patient and prepared makes everything smoother for everyone. Good luck! 💯

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this should be pinned fr fr 📌

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saving this! been struggling to get through for days

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Here's a detailed guide for getting your 1099-G: 1. Create new ID.me account first 2. Once verified, log into NY unemployment portal 3. Click on 'My Documents' or 'Forms' 4. Look for '1099-G' section 5. Select tax year 2020 If website still gives problems, fastest solution is using claimyr.com to reach an agent who can email it immediately. Otherwise you'll spend hours on hold. Last resort: mail request to: NYSDOL Tax Documents PO Box 1979 Albany, NY 12201 Include: Full name, SSN, address, phone, years needed

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Thank you! This is super helpful 🙏

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Just went thru this last week! The key is making sure your new ID.me account uses the EXACT same info as your old unemployment claim - same email, phone, everything

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