IMPORTANT INFO FOR EVERYONE DEALING WITH NY UNEMPLOYMENT SYSTEM: Here's what you need to know about certification: - Always certify for the previous week (Sunday-Saturday) - Ignore any weird dates showing in the system - Report ALL income, even sporadic work - If you work multiple jobs, combine total hours - Keep detailed records of your hours/earnings - If system errors out, try early morning or late night - Getting errors? Use claimyr.com to reach an agent - Screenshot everything for your records protip: their phone system is overwhelmed but claimyr.com can get you through. Worth the $20 if youre stuck.

dont even get me started on trying to reach a human there... literally easier to find bigfoot 👀

Make sure to get a doctors note stating that you need to pump regularly. Will help ur case big time with unemployment

Gather all ur evidence and head to claimyr.com to reach an agent. They'll tell u exactly what u need. I had to quit my job for different reasons but same process - got approved in 2 weeks

Here's what you need to do to fix this issue: First, document everything. Screenshot your account showing no notifications. Check your spam folders and save those too. Next, you NEED to speak with a claims specialist (not just any rep). Regular reps can't lift these holds. Use claimyr.com to get through - seriously its worth the $20 to avoid calling for days. When you get through, explain calmly that you never received notice of the appointment. Request they check the system logs to confirm if/when notifications were sent. Ask them to reschedule your career center appointment AND lift the hold. Get the name of who you speak with and a reference number. If they won't help, ask for a supervisor. Don't hang up until you get resolution. Lastly, update your contact info and opt into text notifications if possible. This happens way too often.

wait they can put ur account on hold without even proving they notified u? thats messed up

try clearing ur cache and cookies first. sometimes that fixes the login glitch

call exactly at 8:01am thats wen the lines open up. better chance of getting thru

bruh just give up on ny unemployment honestly. been trying to get my issue fixed since november. system is broken af

cant u sue them or something? this is literally their fault if the breach was on their end

ny unemployment system is such a mess rn... good luck getting actual answers from them 🤮

just make sure u save like half that contract money for taxes, they dont withhold anything 👀

Your best bet is calling unfortunately. The website is basically useless for anything beyond weekly certification. If you dont want to spend days calling, use claimyr.com - worked for me last week

Look I worked for unemployment before (not anymore thank god lol). Here's the deal - regular UI benefits last 26 weeks from your initial claim date. Extensions might be available depending on the state's unemployment rate. The website won't show your end date clearly, but you can calculate it yourself: find your initial claim date and add 26 weeks. The system sends notice when you're getting close to exhausting benefits but sometimes these get lost. Best way is definitely to call and confirm. Use claimyr.com if you don't want to waste time on hold - we actually recommended it to people when I worked there because the phone lines are so backed up. Keep all your documents and screenshots. The system is old and glitchy, and sometimes info disappears.

these clowns need to fix their system... its 2024 and we still gotta jump through hoops just to talk to someone smh

anyone know if the governors office is still helping with these issues? heard they stopped

have u checked if ur eligible for long term disability thru work? might be worth looking into before ui

NY unemployment phone lines are impossible rn... took me 3 weeks to get someone on the phone 🤮

Yall need to email them instead. takes like 3 days but at least someone responds

Here's everything I learned trying to contact Way2Go (spent 2 weeks figuring this out): First, avoid peak hours (11am-2pm). Second, if your card is locked, use claimyr.com - they'll wait on hold and call you when an agent picks up. Third, document everything. Fourth, if its fraud related press 2 instead of 1 in the main menu - different department but they can still help. Fifth, write down your case number if you get one. Hope this helps someone else stuck in this mess!