New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Jay Lincoln

•

I'm in almost the exact same situation! My benefit year ends next month and I'm also working part-time. I'm super nervous about having to start over with a new claim... Did you end up filing yet? How did it go? I'm worried they'll calculate my benefits differently and I'll get less money.

0 coins

Taylor Chen

•

I'm going to file tomorrow morning. I'll let you know how it goes! I'm worried about the same thing.

0 coins

Sophia Carson

•

Quick update based on the 2025 rules: When filing a new claim after expiration while working part-time, make sure to have the following ready: 1. Accurate records of all part-time earnings (weekly breakdown) 2. Documentation of your work search activities (even while working part-time) 3. Your current employer's information 4. Any separation documents from previous employers The new monetary determination will be based on your earnings during the base period, so your weekly benefit amount may change depending on how much you've been earning at your part-time job.

0 coins

Taylor Chen

•

UPDATE: I filed my new claim yesterday and it was actually pretty straightforward! The system recognized I had an expired claim and guided me through the process. It asked for details about my part-time work and calculated a new weekly benefit amount - it's about $15 less than before, but not terrible. They said there might be a 1-2 week processing period, but everything looks good so far. Thanks everyone for the advice!

0 coins

Sophia Carson

•

Great to hear it went smoothly! The slight reduction in benefit amount is normal since they're calculating based on your more recent earnings including the part-time work. The 1-2 week processing is standard for new claims. Make sure you continue certifying weekly during this period.

0 coins

Daryl Bright

•

Welcome to the group, Michael! Your experience with the multi-state wage issue is really valuable for others here. I'm so glad you were persistent and finally got through to someone who could actually explain what was happening with your claim. I've been helping people navigate the NY unemployment system for a while now, and the interstate wage verification delays are becoming increasingly common. It's frustrating that the system doesn't give claimants any visibility into what's causing the delay - you shouldn't have to wait 2 months just to find out there's a paperwork holdup between state agencies. For anyone else reading this who might have worked in multiple states, Michael's story shows how important it is to mention that specific detail when you finally reach an agent. The representatives can put notes in your file to expedite the interstate coordination process, but they need to know to look for that issue first. Thanks for taking the time to update us with your resolution - these success stories really help keep everyone's spirits up while they're dealing with their own claims!

0 coins

Thanks Daryl! I totally agree that the lack of transparency in the system is one of the most frustrating parts. When your claim just says "pending" with no other information, you have no idea if it's a simple paperwork issue that could be resolved quickly, or something more complex that might take months. I really hope NYSDOL considers adding more detailed status updates to their online system so people don't have to go through what I went through - constantly calling, reaching out to elected officials, and burning through savings while waiting for answers. Even something as simple as "pending - interstate wage verification in progress" would save claimants so much stress and uncertainty. Hopefully sharing these experiences here can at least help people understand what questions to ask when they do finally get through to someone!

0 coins

Rami Samuels

•

Hi Michael! Welcome to the group and congratulations on finally getting your claim resolved! Your story is so encouraging for those of us still waiting. I'm in week 6 of pending status and have been getting increasingly worried about how long this might drag on. Reading that you had worked in multiple states and that was the root cause of your delay is really helpful - I actually worked in NY and PA last year, so this might explain what's happening with my claim too. I've been trying to get through by phone for weeks with no luck. Did you end up reaching them directly, or did your Assemblyman's office ultimately connect you with someone? I'm debating whether to contact my representative or keep trying on my own. Also, when you finally got your back payments, did they include the $300 federal supplement that was available during some weeks, or just the regular state benefit amount? Thanks again for sharing your experience and keeping us updated. It really helps to see that there's light at the end of the tunnel!

0 coins

Rosie Harper

•

you might be able to file anyway and see what happens? sometimes they approve things that seem like they shouldn't qualify. worth a shot right?

0 coins

Rita Jacobs

•

I wouldn't recommend filing a claim you know doesn't qualify. If you receive benefits you're not entitled to, you'll have to pay them back with penalties. It's better to be certain about eligibility first.

0 coins

Jabari-Jo

•

Have you considered asking your current employer if they'd be willing to let you use any accrued vacation or personal time during your notice period to extend your employment a bit longer? Or maybe see if they have any project work you could do as a contractor during the gap? Some employers are pretty flexible when they know you're leaving on good terms and not going to a competitor. It might help bridge at least part of that 3-week period without having to deal with the unemployment system at all.

0 coins

For anyone still struggling with ID.me - I went through this nightmare last month and here's what finally worked: First, make sure you're using a desktop/laptop with Chrome browser (mobile cameras often cause issues). Second, the lighting is CRUCIAL - I had to try like 6 different spots in my house before finding one with even, natural light. Third, clear your browser cache completely before starting. And most importantly - if your ID has any wear, scratches, or the photo is faded, it will likely fail. I had to get a replacement license even though mine wasn't technically expired because the photo was too worn. The whole process is frustrating but once you get the right setup it usually works on the first try.

0 coins

This is such helpful advice! I'm dealing with the same ID.me issues right now and I think my lighting might be part of the problem. I've been trying to do it at night with just overhead lights. Going to wait until tomorrow to try with natural light from my window. The browser cache tip is something I hadn't thought of either - thanks for sharing what worked for you!

0 coins

Amina Toure

•

Just wanted to add another tip that helped me with ID.me verification - if you wear glasses in your driver's license photo, make sure you're wearing the SAME glasses (or very similar ones) when taking the selfie. I kept failing because my license photo had my old black frames but I was wearing different glasses for the selfie. ID.me's facial recognition is really picky about matching the photo exactly. Also, don't smile too much in the selfie if you weren't smiling in your license photo. These little details make a huge difference!

0 coins

Aisha Mahmood

•

I went through something similar a few years ago and wanted to share what I learned. First, definitely gather ALL your documentation - pay stubs, weekly claim forms, any correspondence with NYS DOL. Second, you might want to contact a legal aid society in your area - many offer free bankruptcy consultations even if you can't afford a private attorney. The NYC Bar Association has a pro bono program, and there are similar programs throughout NY state. Also, before filing bankruptcy, consider requesting a waiver of the overpayment from NYS DOL if you can show financial hardship - they sometimes grant these, especially if the overpayment wasn't due to fraud. The worst they can say is no, and it might save you from having to file bankruptcy at all.

0 coins

Shelby Bauman

•

This is really helpful advice, especially about the legal aid societies! I didn't know they offered free bankruptcy consultations. Do you happen to know if the hardship waiver request has to be done within a certain timeframe, or can I still apply for it even though my overpayment notice was from 6 months ago? And did you end up having to file bankruptcy or were you able to resolve it through other means?

0 coins

I'm dealing with a similar situation right now and have been researching this extensively. From what I've found, unemployment overpayments to NYS DOL are generally dischargeable in Chapter 7 bankruptcy UNLESS they can prove fraud or willful misrepresentation. Since you mentioned you were honestly reporting your hours and it seems like their calculation error, you should be in good shape. However, I'd strongly recommend trying a few things first: 1) File a late appeal explaining you couldn't get through to anyone - NYS DOL sometimes accepts these with good cause, 2) Request an overpayment waiver due to financial hardship (form IA 765.1), and 3) if you do file bankruptcy, make sure to list NYS DOL as a creditor and send them a copy of your discharge papers afterward to prevent future benefit offsets. The bankruptcy will stay on your credit for 7-10 years, so it's worth exhausting other options first. Also, definitely keep all your documentation showing you reported earnings correctly - that's your best defense against any fraud allegations.

0 coins

Arjun Kurti

•

This is incredibly thorough and helpful information! Thank you so much for laying out those specific steps. I had no idea about form IA 765.1 for the hardship waiver - that could be a game changer. You're absolutely right about trying other options before bankruptcy given the long-term credit impact. I'm going to start with filing the late appeal and hardship waiver request simultaneously. Do you know if there's a specific format or reasoning I should use when explaining why I couldn't get through to them for the late appeal? Also, when you mention sending discharge papers to prevent future benefit offsets, do you send those to a specific department within NYS DOL or just their general correspondence address?

0 coins

Prev1...211212213214215...1378Next