Can new moms qualify for NY unemployment after giving birth? Can't reach anyone by phone
I just had my baby 3 weeks ago and my maternity leave from work was unpaid. I'm wondering if I qualify for NY unemployment benefits as a new mom? My employer said I don't since I 'voluntarily' left to have a baby, but that doesn't seem right. I've been trying to call the unemployment office for DAYS and can never get through to an actual person. The automated system just keeps disconnecting me after 30+ minutes on hold. Anyone know if new mothers can claim unemployment in New York? And how to actually talk to someone about my specific situation?
29 comments

Scarlett Forster
Unfortunately, in New York, you generally can't collect unemployment if you leave work to have a baby since you're not considered 'ready, willing and able' to work, which is a requirement for UI benefits. However, you might qualify for NY Paid Family Leave or Temporary Disability Insurance instead. Those programs specifically cover maternity situations. Did your employer mention these options?
0 coins
Cole Roush
•Thanks for replying! My employer is really small (only 6 employees) and they said they're exempt from the Paid Family Leave requirements. I didn't know about Temporary Disability though - is that different? How do I apply for that? I've been looking for work from home opportunities but nothing solid yet.
0 coins
Arnav Bengali
I went thru this last yr!! You CAN get unemployment BUT only after you're medically cleared to return to work AND if your employer doesnt have a position for you. If they held your job and you choose not to go back, then no UI. But if they replaced you or eliminated your position while you were out, then YES you can get benefits. But good luck getting anyone on the phone to confirm this for your situation!
0 coins
Cole Roush
•Oh wow, that's really helpful info! They did hire someone to replace me permanently since they needed someone right away. So maybe I do qualify? I really need to talk to someone at the unemployment office to confirm.
0 coins
Sayid Hassan
To clarify what others have said: New York unemployment benefits are available to people who are ready to work immediately and lost their job through no fault of their own. If your employer replaced you while you were on maternity leave, you might qualify, but you'll need to be cleared by your doctor as able to work. Here's what to do: 1. Get a note from your doctor saying you're cleared to work 2. File your unemployment claim online ASAP at labor.ny.gov 3. In your claim, clearly explain that your position was filled while you were on maternity leave 4. Be prepared to show you're actively looking for work Regarding the phone issues - that's unfortunately very common. The NY DOL phone system is overwhelmed most days.
0 coins
Cole Roush
•Thank you for the detailed steps! I already have the doctor's note clearing me to work (got it last week at my checkup). I tried filing online but got confused by some questions about why I'm not working, which is why I was trying to call. I'll try the online application again with this advice.
0 coins
Rachel Tao
I had my baby in January and faced the EXACT same problem!!! Trying to call the unemployment office is literally impossible. I spent weeks trying. Eventually I broke down and used a service called Claimyr (claimyr.com) that got me connected to an agent in under 10 minutes. Cost some money but saved me weeks of frustration. There's a video showing how it works: https://youtu.be/Rdqa1gKtxuE. The agent I talked to said I qualified for benefits because my job hired someone else while I was out, even though it was maternity leave. Got my first payment 2 weeks later!
0 coins
Derek Olson
•Is this service legit? sounds too good to be true honestly. the DOL phones are ALWAYS busy.
0 coins
Rachel Tao
•@JaneDoe100 Yes it's legit! I was skeptical too but desperate after trying for 3 weeks to get through. They use some tech that holds your place in line. The agent I spoke with was definitely a real NY unemployment person and helped resolve my issue right away.
0 coins
Danielle Mays
Theres alot of WRONG info here! You CANNOT get unemployment just for having a baby, period. But like someone else said, if your job replaced you while you were on leave, THAT can qualify you. Its not about the baby, its about losing your job. Make sure you understand the difference when you apply or theyll deny you fast!!!!!
0 coins
Scarlett Forster
•You're right that the distinction is important. It's not the maternity leave itself that qualifies someone, but what happened to their job while they were on leave. To the original poster: make sure to emphasize that your position was filled permanently while you were on approved leave, rather than focusing on the childbirth aspect.
0 coins
Roger Romero
Just wanted to say congrats on your baby! The unemployment system is so confusing and stressful especially when you have a newborn. Hope you get it sorted out soon!
0 coins
Cole Roush
•Thank you! It's definitely been overwhelming trying to figure all this out while taking care of a newborn. Appreciate the kind words.
0 coins
Derek Olson
I'm curious - did your employer give you anything in writing about replacing you? My sister went through something similar in NY and the unemployment office wanted documentation that her position was actually eliminated/replaced. If you have any emails or texts about this save them!!
0 coins
Cole Roush
•That's good advice - thank you! I do have texts where my boss told me they hired someone else permanently for my position. I'll make sure to save those and any other documentation I have.
0 coins
Arnav Bengali
when i was on unemployment in 2025 i tried calling for 2 weeks straight and couldnt get thru then i saw someone mention that claimyr thing and it actually worked! the unemployment lady i talked to was super helpful once i actually got to her. sometimes you just gotta pay to skip the line i guess lol
0 coins
Cole Roush
•That service seems to be helping a lot of people. Might be worth it just to get a definite answer about my situation instead of guessing. Thanks for sharing your experience!
0 coins
Sayid Hassan
Just to follow up - after you speak with NYSDOL, whether through regular channels or using a service, make sure to document everything from that conversation. Get the agent's ID number if possible, and take detailed notes about what they tell you. This will help if there are any discrepancies later. Also, be prepared to provide documentation showing: 1. Your medical clearance to return to work 2. Evidence your position was permanently filled 3. That you're actively seeking work Keep a detailed log of all your job search activities as NYSDOL may request this information during your benefit period.
0 coins
Cole Roush
•This is really helpful advice. I'll definitely get the agent's ID and keep detailed notes. I've already started applying for jobs and keeping track of applications, so I'll continue documenting everything carefully.
0 coins
Zara Khan
I'm going through a similar situation right now! Had my baby 6 weeks ago and my employer also replaced me while I was on leave. Based on what everyone's saying here, it sounds like you definitely have a case since your position was permanently filled. I've been putting off applying because I was confused about the requirements, but seeing all this advice makes me feel more confident about filing. The documentation everyone mentioned is key - I also have texts from my manager about hiring my replacement. Going to try the online application this week and maybe look into that Claimyr service if I need to speak with someone. Thanks for posting this question, it's helping more people than just you!
0 coins
Abigail Spencer
This is such a stressful situation to navigate with a newborn! I went through something similar in NY last year. One thing that helped me was calling the unemployment office early in the morning (like 8:05 AM right when they open) - I had better luck getting through then rather than later in the day. Also, make sure when you file online that you select "lack of work" as your reason for unemployment, not anything related to personal/family reasons. Since your employer permanently replaced you while on leave, that's essentially a layoff due to lack of work for you specifically. The key is framing it correctly in your application. Document everything and don't give up - you deserve these benefits if your job was eliminated while you were on approved leave!
0 coins
Liam McConnell
•That's really smart advice about calling early and how to frame the application! I hadn't thought about selecting "lack of work" but that makes total sense since my position was eliminated. I've been overthinking how to word everything but you're right - it's essentially a layoff situation. I'll definitely try calling at 8:05 AM too, though based on what others have shared about that Claimyr service, I might try that route if the early morning calls don't work out. Thanks for the encouragement - it's easy to feel defeated when you're sleep deprived and dealing with all this bureaucracy!
0 coins
Landon Morgan
Hey Cole! I just wanted to add that if you do end up using the Claimyr service that Rachel and others mentioned, make sure to have all your documentation ready before the call - your doctor's clearance note, those texts from your boss about hiring a replacement, and a list of jobs you've already applied to. When I used a similar callback service for a different state's unemployment office, they connected me quickly but the agent moved fast through questions and I wished I had been more prepared. Also, even though your employer is small and exempt from Paid Family Leave, you might still want to check if you're eligible for NY State Disability Insurance benefits for the recovery period after childbirth - it's a separate program that covers temporary disability due to pregnancy/childbirth. The benefits are modest but every bit helps with a new baby! Good luck with everything and congrats on your little one!
0 coins
Laura Lopez
•This is such great additional advice! I definitely need to get all my documentation organized before making any calls. I hadn't even thought about NY State Disability Insurance - that's another avenue I should explore. It's overwhelming trying to keep track of all these different programs (unemployment, paid family leave, disability insurance) but having all the options laid out like this is really helpful. I'm going to gather everything you mentioned - the doctor's note, texts from my boss, job application records - and make sure I'm fully prepared before reaching out to anyone. Thanks for taking the time to share such detailed guidance, and for the congratulations! This community has been incredibly supportive.
0 coins
Mateo Gonzalez
As someone who went through this exact situation two years ago in NY, I can confirm that you likely DO qualify for unemployment benefits! The key distinction everyone's making here is absolutely correct - it's not about leaving for maternity leave, it's about your job being permanently filled while you were on approved leave. That's essentially a layoff. Here's what really helped me: when I filed online, I made sure to emphasize three main points: 1) I was medically cleared to return to work, 2) my employer permanently replaced me during my leave, and 3) I was actively seeking employment. I also kept screenshots of job postings I applied to as documentation. One thing I didn't see mentioned - if you're still within your first few weeks postpartum, you might want to wait until you're fully cleared by your doctor before filing, as they will ask about your ability to work immediately. But don't wait too long since there can be delays in processing. The phone situation is definitely a nightmare. I ended up using that Claimyr service others mentioned after two weeks of failed attempts, and it was worth every penny just for peace of mind. But the early morning calling strategy does work too if you're persistent. Hang in there - navigating this with a newborn is incredibly stressful, but it sounds like you have a solid case based on your employer permanently filling your position. Document everything and don't let them discourage you!
0 coins
Ravi Patel
•This is exactly the kind of detailed, experienced advice I was hoping to find! Thank you for confirming that this situation does qualify for benefits - it's such a relief to hear from someone who actually went through the same thing successfully. Your three key points are really helpful and I'm going to make sure to emphasize those exact things when I file. I'm actually 3 weeks postpartum now and got medical clearance last week, so timing-wise it sounds like I'm in a good spot to move forward. The tip about keeping screenshots of job applications is smart - I've been applying to remote positions but wasn't thinking about documenting that process. It's frustrating that we have to jump through so many hoops to get benefits we're entitled to, especially when dealing with a newborn, but your success story gives me confidence that it's worth pushing through the bureaucracy. Thanks for taking the time to share such detailed guidance!
0 coins
Chloe Mitchell
I'm a new mom who went through this exact situation in NY just 8 months ago! Reading through all these responses brings back so many memories of the stress and confusion. I want to add one more piece of advice that really helped me: when you do get through to speak with someone at NYSDOL, ask them to put notes in your file about what they told you. Sometimes different representatives give conflicting information, and having official notes in your case file can prevent issues later if someone else reviews your claim. Also, I see people mentioning the Claimyr service - I used it too and it was a lifesaver. Just make sure when you do connect with an agent through any method that you clearly explain your situation as "my employer permanently filled my position while I was on approved medical leave" rather than leading with "I had a baby." The framing really matters for how they categorize your claim. One last thing - if you end up having to appeal a decision (hopefully you won't!), consider reaching out to your local legal aid society. Many have employment law volunteers who can help with unemployment appeals at no cost. You've got this, and congratulations on your little one! The bureaucracy is frustrating but you deserve these benefits.
0 coins
Ava Harris
•This is such valuable advice from someone who recently went through the exact same situation! The tip about asking them to put notes in your file is brilliant - I hadn't thought about the potential for getting conflicting information from different representatives, but that makes total sense. Your point about framing the conversation as "employer permanently filled my position while on approved medical leave" rather than leading with the baby aspect is really important too. It's all about how you present the facts to fit the legal requirements for unemployment benefits. I'm definitely going to keep that legal aid society resource in mind just in case - it's good to know there are free options available if things get complicated with appeals. Thank you for sharing your experience and for the encouragement! It's so helpful to hear from moms who have successfully navigated this process.
0 coins
Madison King
This thread has been absolutely incredible! As a new mom myself (baby is 7 weeks old), I can't thank everyone enough for sharing such detailed and helpful advice. I'm in a very similar situation - my employer hired someone permanent while I was on unpaid leave, and I've been so confused about whether I could qualify for unemployment benefits. Reading through all these experiences has been eye-opening. The key points I'm taking away are: 1) Frame it as "lack of work" since my position was eliminated, not as leaving for personal reasons, 2) Make sure I have medical clearance to work before filing, 3) Document everything including job applications and communications with my employer, and 4) Be persistent with the system whether calling early morning or using services like Claimyr. What really struck me is how many of us are dealing with the exact same situation but didn't know our rights. It's frustrating that this information isn't more readily available, especially when new parents are already overwhelmed. The fact sheet mentioned by Jay and the professional confirmation from Zara give me so much more confidence that this is a legitimate claim. I'm planning to file my application this week using all the strategies shared here. This community has turned what felt like an impossible bureaucratic nightmare into a manageable process with clear steps. Thank you all for being so generous with your time and knowledge - you're helping so many families during a really challenging time!
0 coins