< Back to New York Unemployment

Cole Roush

Can new moms qualify for NY unemployment after giving birth? Can't reach anyone by phone

I just had my baby 3 weeks ago and my maternity leave from work was unpaid. I'm wondering if I qualify for NY unemployment benefits as a new mom? My employer said I don't since I 'voluntarily' left to have a baby, but that doesn't seem right. I've been trying to call the unemployment office for DAYS and can never get through to an actual person. The automated system just keeps disconnecting me after 30+ minutes on hold. Anyone know if new mothers can claim unemployment in New York? And how to actually talk to someone about my specific situation?

Unfortunately, in New York, you generally can't collect unemployment if you leave work to have a baby since you're not considered 'ready, willing and able' to work, which is a requirement for UI benefits. However, you might qualify for NY Paid Family Leave or Temporary Disability Insurance instead. Those programs specifically cover maternity situations. Did your employer mention these options?

0 coins

Cole Roush

•

Thanks for replying! My employer is really small (only 6 employees) and they said they're exempt from the Paid Family Leave requirements. I didn't know about Temporary Disability though - is that different? How do I apply for that? I've been looking for work from home opportunities but nothing solid yet.

0 coins

Arnav Bengali

•

I went thru this last yr!! You CAN get unemployment BUT only after you're medically cleared to return to work AND if your employer doesnt have a position for you. If they held your job and you choose not to go back, then no UI. But if they replaced you or eliminated your position while you were out, then YES you can get benefits. But good luck getting anyone on the phone to confirm this for your situation!

0 coins

Cole Roush

•

Oh wow, that's really helpful info! They did hire someone to replace me permanently since they needed someone right away. So maybe I do qualify? I really need to talk to someone at the unemployment office to confirm.

0 coins

Sayid Hassan

•

To clarify what others have said: New York unemployment benefits are available to people who are ready to work immediately and lost their job through no fault of their own. If your employer replaced you while you were on maternity leave, you might qualify, but you'll need to be cleared by your doctor as able to work. Here's what to do: 1. Get a note from your doctor saying you're cleared to work 2. File your unemployment claim online ASAP at labor.ny.gov 3. In your claim, clearly explain that your position was filled while you were on maternity leave 4. Be prepared to show you're actively looking for work Regarding the phone issues - that's unfortunately very common. The NY DOL phone system is overwhelmed most days.

0 coins

Cole Roush

•

Thank you for the detailed steps! I already have the doctor's note clearing me to work (got it last week at my checkup). I tried filing online but got confused by some questions about why I'm not working, which is why I was trying to call. I'll try the online application again with this advice.

0 coins

Rachel Tao

•

I had my baby in January and faced the EXACT same problem!!! Trying to call the unemployment office is literally impossible. I spent weeks trying. Eventually I broke down and used a service called Claimyr (claimyr.com) that got me connected to an agent in under 10 minutes. Cost some money but saved me weeks of frustration. There's a video showing how it works: https://youtu.be/Rdqa1gKtxuE. The agent I talked to said I qualified for benefits because my job hired someone else while I was out, even though it was maternity leave. Got my first payment 2 weeks later!

0 coins

Derek Olson

•

Is this service legit? sounds too good to be true honestly. the DOL phones are ALWAYS busy.

0 coins

Rachel Tao

•

@JaneDoe100 Yes it's legit! I was skeptical too but desperate after trying for 3 weeks to get through. They use some tech that holds your place in line. The agent I spoke with was definitely a real NY unemployment person and helped resolve my issue right away.

0 coins

Danielle Mays

•

Theres alot of WRONG info here! You CANNOT get unemployment just for having a baby, period. But like someone else said, if your job replaced you while you were on leave, THAT can qualify you. Its not about the baby, its about losing your job. Make sure you understand the difference when you apply or theyll deny you fast!!!!!

0 coins

You're right that the distinction is important. It's not the maternity leave itself that qualifies someone, but what happened to their job while they were on leave. To the original poster: make sure to emphasize that your position was filled permanently while you were on approved leave, rather than focusing on the childbirth aspect.

0 coins

Roger Romero

•

Just wanted to say congrats on your baby! The unemployment system is so confusing and stressful especially when you have a newborn. Hope you get it sorted out soon!

0 coins

Cole Roush

•

Thank you! It's definitely been overwhelming trying to figure all this out while taking care of a newborn. Appreciate the kind words.

0 coins

Derek Olson

•

I'm curious - did your employer give you anything in writing about replacing you? My sister went through something similar in NY and the unemployment office wanted documentation that her position was actually eliminated/replaced. If you have any emails or texts about this save them!!

0 coins

Cole Roush

•

That's good advice - thank you! I do have texts where my boss told me they hired someone else permanently for my position. I'll make sure to save those and any other documentation I have.

0 coins

Arnav Bengali

•

when i was on unemployment in 2025 i tried calling for 2 weeks straight and couldnt get thru then i saw someone mention that claimyr thing and it actually worked! the unemployment lady i talked to was super helpful once i actually got to her. sometimes you just gotta pay to skip the line i guess lol

0 coins

Cole Roush

•

That service seems to be helping a lot of people. Might be worth it just to get a definite answer about my situation instead of guessing. Thanks for sharing your experience!

0 coins

Sayid Hassan

•

Just to follow up - after you speak with NYSDOL, whether through regular channels or using a service, make sure to document everything from that conversation. Get the agent's ID number if possible, and take detailed notes about what they tell you. This will help if there are any discrepancies later. Also, be prepared to provide documentation showing: 1. Your medical clearance to return to work 2. Evidence your position was permanently filled 3. That you're actively seeking work Keep a detailed log of all your job search activities as NYSDOL may request this information during your benefit period.

0 coins

Cole Roush

•

This is really helpful advice. I'll definitely get the agent's ID and keep detailed notes. I've already started applying for jobs and keeping track of applications, so I'll continue documenting everything carefully.

0 coins

Zara Khan

•

I'm going through a similar situation right now! Had my baby 6 weeks ago and my employer also replaced me while I was on leave. Based on what everyone's saying here, it sounds like you definitely have a case since your position was permanently filled. I've been putting off applying because I was confused about the requirements, but seeing all this advice makes me feel more confident about filing. The documentation everyone mentioned is key - I also have texts from my manager about hiring my replacement. Going to try the online application this week and maybe look into that Claimyr service if I need to speak with someone. Thanks for posting this question, it's helping more people than just you!

0 coins

I'm so glad this discussion is helping you too! It's really frustrating that new moms have to deal with this confusion on top of everything else. The fact that both of us have documentation showing our positions were permanently filled seems like a good sign. I'm planning to file online this week too after reading all the advice here. Maybe we can update each other on how it goes? Good luck with your application!

0 coins

This is such a stressful situation to navigate with a newborn! I went through something similar in NY last year. One thing that helped me was calling the unemployment office early in the morning (like 8:05 AM right when they open) - I had better luck getting through then rather than later in the day. Also, make sure when you file online that you select "lack of work" as your reason for unemployment, not anything related to personal/family reasons. Since your employer permanently replaced you while on leave, that's essentially a layoff due to lack of work for you specifically. The key is framing it correctly in your application. Document everything and don't give up - you deserve these benefits if your job was eliminated while you were on approved leave!

0 coins

That's really smart advice about calling early and how to frame the application! I hadn't thought about selecting "lack of work" but that makes total sense since my position was eliminated. I've been overthinking how to word everything but you're right - it's essentially a layoff situation. I'll definitely try calling at 8:05 AM too, though based on what others have shared about that Claimyr service, I might try that route if the early morning calls don't work out. Thanks for the encouragement - it's easy to feel defeated when you're sleep deprived and dealing with all this bureaucracy!

0 coins

Landon Morgan

•

Hey Cole! I just wanted to add that if you do end up using the Claimyr service that Rachel and others mentioned, make sure to have all your documentation ready before the call - your doctor's clearance note, those texts from your boss about hiring a replacement, and a list of jobs you've already applied to. When I used a similar callback service for a different state's unemployment office, they connected me quickly but the agent moved fast through questions and I wished I had been more prepared. Also, even though your employer is small and exempt from Paid Family Leave, you might still want to check if you're eligible for NY State Disability Insurance benefits for the recovery period after childbirth - it's a separate program that covers temporary disability due to pregnancy/childbirth. The benefits are modest but every bit helps with a new baby! Good luck with everything and congrats on your little one!

0 coins

Laura Lopez

•

This is such great additional advice! I definitely need to get all my documentation organized before making any calls. I hadn't even thought about NY State Disability Insurance - that's another avenue I should explore. It's overwhelming trying to keep track of all these different programs (unemployment, paid family leave, disability insurance) but having all the options laid out like this is really helpful. I'm going to gather everything you mentioned - the doctor's note, texts from my boss, job application records - and make sure I'm fully prepared before reaching out to anyone. Thanks for taking the time to share such detailed guidance, and for the congratulations! This community has been incredibly supportive.

0 coins

I'm a new mom too (baby is 2 months old) and I just wanted to say how helpful this entire thread has been! I'm not in the same situation since I was able to return to my job, but seeing all the detailed advice here really shows how confusing the system is for new parents. Cole, it sounds like you have a strong case since your position was permanently filled - that's definitely different from voluntarily leaving. One small tip I learned when dealing with NY government services: if you do get through to someone on the phone, ask them to email you a summary of what they told you or get a reference number for your call. Sometimes different agents give different information and having that documentation can be really important later. Wishing you the best of luck with your application and congratulations on your new baby! The first few months are so hard even without having to deal with unemployment bureaucracy.

0 coins

Thank you so much Dylan! This thread has been a lifesaver for me - I was feeling so lost and frustrated before posting this question. Your tip about asking for email summaries or reference numbers is brilliant and something I definitely wouldn't have thought of. You're absolutely right that different agents sometimes give conflicting information, so having that documentation could save me a lot of headaches down the road. It's also really encouraging to hear from other new moms who understand how challenging it is to navigate all this stuff while caring for a newborn. The sleep deprivation alone makes everything feel 10 times harder! Thanks for the well wishes and congratulations - it means a lot to have support from this community. I feel much more confident about moving forward with my application now.

0 coins

CosmicCaptain

•

Just wanted to share an update and some additional resources that might help! I successfully filed my unemployment claim online last week after reading all the advice here. The key was really framing it as "lack of work" since my position was eliminated while on leave, rather than focusing on the maternity aspect. I also discovered that NY has a specific fact sheet about unemployment benefits and pregnancy/maternity situations on their DOL website - it's buried pretty deep but has helpful clarification about when you can and can't collect benefits. For anyone still struggling with the phone system, I ended up trying the early morning call strategy (calling right at 8 AM) and actually got through on my third attempt! The wait was still about 45 minutes but much better than the endless busy signals. The agent confirmed that since my employer permanently filled my position, I should qualify for benefits once I'm cleared to work. Still waiting for my first payment but wanted to share what worked for me. Thanks again to everyone who shared their experiences and advice - this community really came through when I needed help most!

0 coins

Emma Davis

•

This is such a helpful update! Thank you for sharing what actually worked for you - it gives the rest of us hope that the system can work if you approach it the right way. I'm really glad you were able to get through by calling early and that the agent confirmed your eligibility. The tip about that buried fact sheet on the DOL website is gold - I'm going to look for that right now. It's so frustrating that this important information isn't easier to find, especially when new parents are already dealing with so much. Your success story with the "lack of work" framing is exactly what I needed to hear. I've been putting off filing because I was worried about how to explain my situation, but you've shown it can be done. Fingers crossed your first payment comes through quickly! Thanks for taking the time to update us even after getting your own situation sorted out.

0 coins

Kristin Frank

•

Thank you so much for this update! It's incredibly helpful to hear about someone who actually succeeded with their claim. I've been hesitant to file online because I wasn't sure how to word everything, but your approach of framing it as "lack of work" makes perfect sense. I'm definitely going to look for that fact sheet you mentioned - it's ridiculous how hard it is to find clear guidance on these situations. The early morning calling strategy is also something I'm going to try if I need to speak with someone directly. It's really encouraging to know that the agent confirmed your eligibility since our situations sound very similar. Keeping my fingers crossed that your payments start coming through soon! Thanks for taking the time to update everyone - it shows what a supportive community this is.

0 coins

Mateo Gonzalez

•

As someone who went through this exact situation two years ago in NY, I can confirm that you likely DO qualify for unemployment benefits! The key distinction everyone's making here is absolutely correct - it's not about leaving for maternity leave, it's about your job being permanently filled while you were on approved leave. That's essentially a layoff. Here's what really helped me: when I filed online, I made sure to emphasize three main points: 1) I was medically cleared to return to work, 2) my employer permanently replaced me during my leave, and 3) I was actively seeking employment. I also kept screenshots of job postings I applied to as documentation. One thing I didn't see mentioned - if you're still within your first few weeks postpartum, you might want to wait until you're fully cleared by your doctor before filing, as they will ask about your ability to work immediately. But don't wait too long since there can be delays in processing. The phone situation is definitely a nightmare. I ended up using that Claimyr service others mentioned after two weeks of failed attempts, and it was worth every penny just for peace of mind. But the early morning calling strategy does work too if you're persistent. Hang in there - navigating this with a newborn is incredibly stressful, but it sounds like you have a solid case based on your employer permanently filling your position. Document everything and don't let them discourage you!

0 coins

Ravi Patel

•

This is exactly the kind of detailed, experienced advice I was hoping to find! Thank you for confirming that this situation does qualify for benefits - it's such a relief to hear from someone who actually went through the same thing successfully. Your three key points are really helpful and I'm going to make sure to emphasize those exact things when I file. I'm actually 3 weeks postpartum now and got medical clearance last week, so timing-wise it sounds like I'm in a good spot to move forward. The tip about keeping screenshots of job applications is smart - I've been applying to remote positions but wasn't thinking about documenting that process. It's frustrating that we have to jump through so many hoops to get benefits we're entitled to, especially when dealing with a newborn, but your success story gives me confidence that it's worth pushing through the bureaucracy. Thanks for taking the time to share such detailed guidance!

0 coins

New York Unemployment AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today